TikTok
Launch TikTok Ads and sell directly via TikTok Shop
Rating
4.8
feedback
12,917
chart
#109
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Aug. 7, 2023
**EDIT**: I am changing my review because I have been able to get things to work. The syncing since fixing the problem has been optimal. Our orders do not go through the app into shopify but I would give a 5 star review if they did. Installed the app at the beginning of December. We mainly sell planners and journals. Three of my products are rejected for belonging to a "banned" industry but I can't find anything about planners and journals being banned. Contacted Tik Tok support and for two months have been trying to figure out how planners and journals are prohibited. Already appealed once, no notification about it, and can't appeal again even though the only thing customer support can tell me is to appeal it. I also put $20 down for the holiday deal but can't advertise our main products....
Thank you for your review, and we're sorry to hear that you're running into issues with your account. This definitely sounds like an error, so we'd like to look into this further. Could you please submit a ticket here so our team can investigate? https://bit.ly/3CpunpO Thanks!
Sept. 20, 2021
It's really easy to use but I would like it if I could see my tik tok account posts. Overall the app is up front and easy to use.
Thank you for your review and your feedback! We'll pass this on to our team. If you have any questions or concerns along the way, feel free to reach out to us for assistance here and we'll be happy to help: https://bit.ly/contactTT4B
June 13, 2021
Daily budget to run ad on this app is way too expensive for beginners . They are not helping we that just starting. Too Bad
June 3, 2021
I am using this app on my store, and it was quite straightforward setting up the application. I cannot wait to do business with TikTok.
Thanks for your review! We're excited to see what your business can accomplish on TikTok. Our Business Learning Center has a great list of resources, tutorials, and courses that can help you get started: https://ads.tiktok.com/business/learn/course/list
Nov. 11, 2020
Great - had a few issues once I linked to TikTok (it kept saying "internal server issue") but it worked after a couple tries. Other than that it was great and just a few clicks to get linked up! Thanks for creating an app to make it easier for small-ish businesses like us!!