TikTok
All reviews
Tiktok is helpful in marketing the products of my online shop
The application is not working properly as it does not SYNC with your seller account... hence either you enter all manually on the Tiktok Shop seller account or you can say goodbye to your money. Inefficient customer support.
It was pretty straight forward.
We receive several hundreds of orders on TikTok Shop daily. Unfortunately, TikTok Shop app doesn't do a very good job at sync'ing orders, especially after the orders are shipped on Shopify. Tracking number does not get sync'ed to the orders on TikTok Shop as it should on many orders so I have to manually add tracking numbers to each orders for hundreds of orders. Of course, their support staff doesn't even understand what the issue is and just asks to provide Order ID, Order Status, Shipping Provider, Tracking Number, etc. for all hundreds of orders. Are you serious? To provide all these information for hundreds of orders will take hours and days.
setting up my tie Tok shop was very user friendly. even though I am a season software tech, setting up e-commerce is new. thank you to the developers for keeping all user in mind. I also appreciated the business validation process, allows customers to shop with confidence.
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