TikTok
All reviews
It was pretty straight forward.
We receive several hundreds of orders on TikTok Shop daily. Unfortunately, TikTok Shop app doesn't do a very good job at sync'ing orders, especially after the orders are shipped on Shopify. Tracking number does not get sync'ed to the orders on TikTok Shop as it should on many orders so I have to manually add tracking numbers to each orders for hundreds of orders. Of course, their support staff doesn't even understand what the issue is and just asks to provide Order ID, Order Status, Shipping Provider, Tracking Number, etc. for all hundreds of orders. Are you serious? To provide all these information for hundreds of orders will take hours and days.
setting up my tie Tok shop was very user friendly. even though I am a season software tech, setting up e-commerce is new. thank you to the developers for keeping all user in mind. I also appreciated the business validation process, allows customers to shop with confidence.
I would recommend the app because of the simplicity of completing the steps to connect with TicToc.
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