Preorder Now Presale Timesact
Grow preorders with back in stock, restock alerts and waitlist
Rating
4.9
feedback
1,822
chart
#1,035
All reviews
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June 16, 2025
Great support from the guys here, especially Ken who was super helpful with an issue I had. Would highly recommend this app if you are looking to take pre-orders. 5 stars from me!
June 15, 2025
Hands on top class assistance from Maria. I am still learning the app but feel they have my back for any problems.
June 13, 2025
Unfortunately, the UX is not workable for large numbers of SKUs. When preorder inventory is entered and then sale date needs to change, you either must change every SKU's sale date by hand or you must re-enter the inventory data manually. There is no import function. Other functionality is good and it works with our fulfillment in ways that other apps don't.
Hi there, I’m genuinely sorry our current edit flow created extra work for your team. We’ve heard you, and here’s what we’re doing: 1) Immediate hands-on help: Just email your CSV to [email protected], and our team will upload or update everything for you (no charge of course), turnaround within 12-24 hours (often faster). Slack could also potentially be a solution for this (depending on your preference). 2) Big picture fix: A self-serve CSV importer + open API is already in development and on track for late August 2025. We’ll let you know the moment it’s live. You’re not alone: Stores with catalogues of 15000+ SKUs are running smoothly with Timesact today, thanks to the same white-glove import we’re offering you while we build the bulk edit tools. Your feedback matters a lot and is the reason this feature jumped to the top of our roadmap. Please reach out any time, we’re always here to help. And thank you so much for still being a valued customer! Andrei, Co-founder @ Timesact P.S. I’ve been trying to get in contact over these last few days without much luck (hopefully you’ll get a notification from this reply).
June 11, 2025
Great App so far, simple and efficent, easy to set up! And: great customer support! Fixes things within Minutes!
June 9, 2025
Timesact has the most timely and speedy customer support – any questions I have are immediately answered with clarity! Princess and Ken have especially been super helpful in my set up and running of my storefront app!
June 9, 2025
I was able to set up products for pre-order in minutes. I encountered a few issues but got them VERY quickly resolved via agent chat on Timesact's website. So far i'm really pleased with the functionality and ability to customize pre-order offers.
June 7, 2025
Ken was great. Very patient and extremely helpful. I received the assistance needed. Thank you.
June 3, 2025
Great App for Pre-Sales and also using it for Notifying when our products are back in stock. I had a little setup issue and they spent time with me setting it all up. Thanks again!
June 2, 2025
When the pre-order function stopped working after I changed the theme, the support team fixed it for me. They were incredibly kind, looked into the issue in detail, and quickly provided a solution. I was truly grateful for their help. It’s a fantastic app with an amazing team behind it.
June 2, 2025
Super helpful app! We have just launched our first pre-order campaing with this app so we hope everything goes smoothly fine! The Timesact customer service is also super helpful and reply very fast! Thank you for the awesome help!