Preorder Now Presale Timesact
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Very high service level! Answers almost 24/7 and have high competence and can solve almost anything! A great app!
Marie & Robert were extremely helpful! Thanks so much. Great customer support. Jane-Ellen - Luxe Bins
DONT INSTALL - Horrible and unreliable. We spend thousands $$$ in marketting budget and development and this app could not change one "Add to Cart" to "PreOrder" and make it functional and in the process of this not working for 1 week or more we have lost a ridiculous amount in sales and wasted our marketting budget.
Great app, easy to use and support team are extremely fast to resolve any difficulties your theme may have.
Rommel did an amazing job with live customer support to tweak some things in the back-end to ensure everything fit well with the specific theme I have in my shop. So far my experience has been great! Thank you!
The whole team at Timesact has been great. In short notice, they were able to help get my new product launch operating smoothly (shoutout to Princess and Darryl, but I definitely had the help of a couple other representatives). Thanks all! Been a great experience.
Kennith was extremely knowledgable and helpful. Looking forward to using the app
Very helpful support. Easy to use app~
Super helpful and efficient, solved my issue in no time!
Always worked great for me and the staff are really helpful and react quickly if you need help.
Great app and even better customer support!
Great support from the guys here, especially Ken who was super helpful with an issue I had. Would highly recommend this app if you are looking to take pre-orders. 5 stars from me!
Hands on top class assistance from Maria. I am still learning the app but feel they have my back for any problems.
Unfortunately, the UX is not workable for large numbers of SKUs. When preorder inventory is entered and then sale date needs to change, you either must change every SKU's sale date by hand or you must re-enter the inventory data manually. There is no import function. Other functionality is good and it works with our fulfillment in ways that other apps don't.
Hi there, I’m genuinely sorry our current edit flow created extra work for your team. We’ve heard you, and here’s what we’re doing: 1) Immediate hands-on help: Just email your CSV to [email protected], and our team will upload or update everything for you (no charge of course), turnaround within 12-24 hours (often faster). Slack could also potentially be a solution for this (depending on your preference). 2) Big picture fix: A self-serve CSV importer + open API is already in development and on track for late August 2025. We’ll let you know the moment it’s live. You’re not alone: Stores with catalogues of 15000+ SKUs are running smoothly with Timesact today, thanks to the same white-glove import we’re offering you while we build the bulk edit tools. Your feedback matters a lot and is the reason this feature jumped to the top of our roadmap. Please reach out any time, we’re always here to help. And thank you so much for still being a valued customer! Andrei, Co-founder @ Timesact P.S. I’ve been trying to get in contact over these last few days without much luck (hopefully you’ll get a notification from this reply).
Great App so far, simple and efficent, easy to set up! And: great customer support! Fixes things within Minutes!
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