All reviews

Rating Breakdown

  • 5
    98% (1,775 ratings)
  • 4
    2% (36 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 93% (1,702)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 2, 2025

They reached out to help me get set up with a free and very friendly onboarding call. This really helped me get started using the app, which I think will work very well for my product preorder campaign.

Using app

13 days

Total reviews

11

Average rating

5.0

5 / 5 Share

April 2, 2025

We like this app it's very helpful for our business, initially there was a issue but they were quick to resolve it. It was a pleasure to work with the Timeact team on solving the technical problem, thank you Marie and the Timeact team.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2025

Support is amazing and such a versatile product.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 31, 2025

Great app and amazing customer support. We've been using this pre-order app for about 9 months and are happy with the functionality and features. Highly recommend!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2025

Amazing customer experience. I had a small problem and princess fixed it within a few minutes, perfect!!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2025

Great customer service!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2025

I recently switched back in stock and pre-order apps and Timesact is a huge asset in keeping everyhing in one place. It works well, and the support if quick and thorough. Very much appreciated.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2025

Easy to install and setup with super fast support!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2025

I had lots of questions for setting up my first pre order but the team where there every step of the way, and when there was an issue their tech team jumped straight on the issue and had it fixed in under half an hour! Highly recommend

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

March 26, 2025

Swift help-- Thank you, my issue was resolved!

Store

BNAH

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Amazing service. Super helpful, super fast.

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 25, 2025

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 25, 2025

Amazing setup and looking forward to using the app tomorrow !

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2025

Timesact is the only pre-order app I will ever use. The app is a bit confusing at first because there's a lot of information and a lot of new options with the interface, but once you have it up and running it's a breeze. Every time I have reached out to support, at any time of day or night, I have received a response within 10-15 minutes, and they have always resolved my issue. They even go so far as to make custom code for your store and your needs. The entire team is extremely helpful, and has always helped with anything I've needed.

Using app

7 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 21, 2025

quick and detailed support

Using app

10 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 20, 2025

Fantastic customer service as always. Very patient, answers all my questions, never rushes me to get off chat. Thanks Princess!! Will be a customer just for the great customer service!

Using app

9 days

Total reviews

6

Average rating

3.7

5 / 5 Share

March 20, 2025

Great support! We had a problem with the "back in stock"-button and Ken and Rommel fixed it so quickly! Thanks a lot for the great support! Can highly recommend! :)

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 19, 2025

great

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2025

This pre-order app has been a game-changer! The customer service is always top-notch—responsive, helpful, and truly invested in ensuring everything runs smoothly. Highly recommend!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

Einrichtung ist super einfach - und ein Programmierer von Timesact ist bei Fragen sofort zur Stelle und hilft weiter!! Kann ich nur weiterempfehlen

Using app

About 1 hour

Total reviews

3

Average rating

5.0