Preorder | Notify Me Timesact
Preorder, Back in Stock & Coming Soon Shopify App
Rating
5.0
feedback
1,728
chart
#1,052
All reviews
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Nov. 25, 2024
Fantastic App with Exceptional Customer Support! I’ve been using the Preorder Notify Me Pre‑Order T app for over a year now, and I couldn’t be happier with how it performs. It’s incredibly user-friendly and has been a game-changer for managing preorders on my store. What really stands out is their amazing customer service. Every time I’ve had a question or needed assistance, their team has been quick to respond and resolve the issue right away. Their support is top-notch, and it makes all the difference when running a business. Highly recommend this app to anyone looking for a reliable preorder solution with excellent customer support!
Nov. 25, 2024
The First Pre-Order service to make it easy! You are the 3rd app I have tried, and I wish I had found you first!
Nov. 25, 2024
I have just started using the app and it seems really good. Easy to manage and customize. Reached out to customer support for å small thing and they responded and fixed it within minutes!
Nov. 25, 2024
I love this app and their support is outstanding! I contacted them on a Sunday and heard back within minutes. They were able to resolve my issue very quickly. The tech support rep even took it one step further and thought that our store could be enhanced by making an additional modification that had to be handled by their escalation team. Within 12 hours they made the fix and emailed me to let me know it was complete. Amazing!
Nov. 22, 2024
It is a bit too soon to tell because we just set it up, however Jolo was amazing! Very thorough and patient. We now know how to operate the set up.
Nov. 22, 2024
Super fast support. Always helps quickly via chat and email and gets to the solution. This is important for me, especially because Shopify is constantly changing and you need support - which I get here. Thanks to the team :)
Nov. 21, 2024
Extremely easy to set up, and the support chat within 24 hours of setup to tweak a few things was amazing. Highly recommend!!
Nov. 21, 2024
We have tried multiple pre-order apps and Timesact has been the best for our high volume needs. This app is the most stable and the support team is very quick to respond to any of your needs. The app is fairly straight forward to use. I would recommend this for your pre-order needs over all other apps so far.
Nov. 21, 2024
This is a great app. Many settings are available with clear communications to buyers so they understand that the item they are buying is a back order, and the displayed estimated delivery date gives clarity. There is also a pop-up message when they have mixed products in the cart, e.g., in-stock and backorder products, explaining that in-stock products will be shipped immediately and backorder products when restocked. This also helps to avoid potential confusion. On top of that, you can have a backorder badge on the product so it is immediately apparent that it is a backorder. Support agent Jolo was a great help. We had an initial call to discuss app features, and then after installation, he helped me with the settings. Thank you to Jolo and the developers.
Nov. 20, 2024
The support team deserves special mention. They’re responsive, knowledgeable, and always ready to help. This app has made it easy to manage pre-orders and more. Highly recommend it to any Shopify store owner!
Nov. 20, 2024
Installed the app on my store. It didn't work straight away out of the box together with the theme I used on my online store. However, the team of Timesact fixed it quickly and it works all good! So happy and can recommend them! 5 stars!
Nov. 18, 2024
Technical Support was great! So wonderful to speak with an actual human to help me get my new store up and running. Thank you Kenneth!
Nov. 18, 2024
Flexible features, great customer service, prompt and quick solutions! Finally found a pre-order and 'coming soon' app that is easy to use with great features, such as providing discount on pre-ordered items and an ETA message for when product ships out. Customer service is really great too, few times I've chatted with them and instant reply. I high recommend this app!
Nov. 16, 2024
Easy to use and received very quick support when I was having some trouble with my theme. Rommel was a great customer service rep to work with!