All reviews

Rating Breakdown

  • 5
    98% (1,694 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,645)
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5 / 5 Share

Nov. 16, 2024

Easy to use and received very quick support when I was having some trouble with my theme. Rommel was a great customer service rep to work with!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Honestly, This app is brilliant and the support is bizarrely good. I mean, they are instantly there to help literally ever single time I need them.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Always happy with their support, best app out there for pre orders. 10/10 would recommend

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Exceptional Pre-Order Support and Service! I recently started using Kairock Partners SRL for managing pre-orders on my Shopify store, and it’s been a game-changer. I encountered a challenge while a customer from another country was trying to place an order, so I reached out to their live chat for help. Louie, the support rep, connected with me quickly, listened to my issue, and even accessed our account to fix it within minutes. The super-fast and efficient customer service exceeded my expectations, especially with an international customer on hold. Highly recommended for anyone needing reliable pre-order management and outstanding support!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

amazing customer support! really helpful and got on a call with me to troubleshoot instantly my issues. I highly recommend this app!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Finally a Shopify app that doesn’t disappoint! It’s user friendly and has been a game changer for my custom, made-to-order business. The customer service is fantastic! They resolved my issue within a few hours, and I was back up and running. Time is precious, and this app delivers. Highly recommend

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

parfait !

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Amazing support service. Jolo was nice, patient, and helped me with every question :)

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Pricing structure allowed us to start a Pre-Order campaign to see if this type of sales structure would work for aspects of our business. I set up a customer service call and got an additional 10 pre-orders which helps as a new business. I have not tried the In Stock or Back in Stock emails yet, but the Pre-Order functionality was solid.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

The appl works very well and the entire team is promptly available to help and solve issues. Highly recommended

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

This app does exactly what I need, and the teams service is fast and very friendly!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Setup was straight forward and the free plan works really nice for me to test it out. After setting up I noticed that it didn't work as expected and wrote support. They answered fast and fixed the problem real quick without creating any extra effort on my side besides giving them access to the shop. Total recommendation

Using app

10 days

Total reviews

4

Average rating

2.8

5 / 5 Share

Nov. 7, 2024

Great first impression of the app! Exactly the kind of functionality that we've looking for and a great support that made customizations specifically for our store.

Using app

3 days

Total reviews

8

Average rating

5.0

4 / 5 Share

Nov. 8, 2024

The app does what I need and was easy to set up. There were some concerns I had about the appearance of the buttons and the support team worked with me to arrive at a solution that is suitable for my needs. Everyone I interacted with where professional and helpful. Reach out to the team when doing tests as they can better assist you with test orders using their app.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 6, 2024

Works really well, simple to use, and the support has been outstanding.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Prompt, efficient support, answered my questions immediately and solved the problem!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2024

I reached out to their chat support for an issue with my pre-order products and within a minute I was able to talk to someone and resolve my issue. Very easy fix and they provided screenshots on what to do. Very reassuring. Thank you!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2024

Using app

24 days

Total reviews

10

Average rating

4.6

5 / 5 Share

Nov. 3, 2024

Easy to use, very useful to get in touch with potential customers or returning customers. Support team is very professional: I had some issues with the integration with Pagefly, but they solve it quickly.

Using app

8 days

Total reviews

2

Average rating

5.0