Preorder | Notify Me Timesact
Preorder, Back in Stock & Coming Soon Shopify App
Rating
5.0
feedback
1,729
chart
#1,066
All reviews
Review RSS Feed
Nov. 1, 2024
Help was given immediately when asked. They were polite and very helpful, only took minutes to resolve.
Oct. 31, 2024
Jolo was great at getting the app up and running on my website. I launched my made-to-order products this week, and the app provides the information I want my customers to know. :)
Oct. 29, 2024
I had a call scheduled with Jolo today and he was incredibly helpful and patient. Walked me through every step of what I needed. Amazing customer service! Thank you.
Oct. 28, 2024
Every time I needed something fixed, these guys were fantastic! I got quick replies, and issues were resolved in minutes. Highly recommend!
Oct. 28, 2024
Made pre-ordering our indie tabletop card game possible. Thank goodness for this app (support is astounding as well).
Oct. 28, 2024
We've only had the app for a short amount of time - and everything is working well. Five star review at this time is for amazing and responsive customer service and support - we needed a few tweaks and the fixes were quick and worked perfectly! Thank you Robert and team!
Oct. 28, 2024
Jolo's support was brilliant, he helped me set up the pre-order function with ease. Good overview of app and features and could tailor to my specific needs.
Oct. 25, 2024
Quick to respond to an issue I ran into and quick to help me resolve it. Cant ask for me when it comes to that!
Oct. 25, 2024
Many thanks to Jolo for his help! We were able to quickly set up pre-orders on my website.
Store
Ma boutique
Using app
7 days
Oct. 24, 2024
Customer service is excellent! Response promptly and professionally! Very helpful!
Oct. 22, 2024
I'm still working on my website and Jojo from the support team was very helpful by immediately joining me on a video call during the setup process, giving me suggestions on the basic scenario to implement to get the best performance.
Oct. 22, 2024
Could not recommend this app enough if you're looking for a pre-order solution. We were using another app and it was no where near as good as this and they helped up set up a pre-order on an incredible time crunch. The customer service is impeccable (shout out to our hero Jolo, and the CTO Robert) who have been an incredible resource. 10/10!
Oct. 21, 2024
We have just downloaded the app but the everything seems super intuitive and the setup support offered by Jolo was fantastic.
Oct. 18, 2024
My experience with Jolo was excellent. He quickly provided the perfect solution for my pre-order set-up.
Oct. 20, 2024
At first it was great, I set up a 0 deposit and 100% on delivery payment structure as I wished to push my collecting of payments longer than the Shopify 7 day default one. Then I started to receive complaints from customers on that the checkout page displayed that 0 amount would be charged to their card, although they were ACTUALLY charged for the full order amount. The same that at the checkout page when placing the order, the order amount was displayed as 0. During two weeks I have not been able to promote sales on my store due to this issue, as displaying incorrect payment information is indeed illegal to my knowledge - and I now received information that there was nothing the App could do to help. So heads up for all of you - your customers will get information only that they need to pay the deposit amount. Never the full order amount. So the payment information you give your customers through this App is incorrect, even if you would set your deposit to 50%. Very sad about this as the support has been super great in all the other setup of the app to my store. But I guess they have overseen this issue at development, which makes it impossible for me to continue to use it now.
Oct. 18, 2024
We haven't tested the app yet - but support is awesome. They helped us st up everything so fast. I also love that all texts are translatable