Preorder Now Presale Timesact
All reviews
I found the app settings confusing, despite app reviews saying this was for beginners. The customer service, on the other hand, was A++. I got help right away. I asked a question on Thursday night (by email) and someone responded to me right away. I couldn't reply until the next morning and, again, someone was there to help me. My problem was resolved quickly (and accurately) by early Friday morning. This was great!
They reached out to help me get set up with a free and very friendly onboarding call. This really helped me get started using the app, which I think will work very well for my product preorder campaign.
We like this app it's very helpful for our business, initially there was a issue but they were quick to resolve it. It was a pleasure to work with the Timeact team on solving the technical problem, thank you Marie and the Timeact team.
Support is amazing and such a versatile product.
Great app and amazing customer support. We've been using this pre-order app for about 9 months and are happy with the functionality and features. Highly recommend!
Amazing customer experience. I had a small problem and princess fixed it within a few minutes, perfect!!
Easy to install and setup with super fast support!
I had lots of questions for setting up my first pre order but the team where there every step of the way, and when there was an issue their tech team jumped straight on the issue and had it fixed in under half an hour! Highly recommend
Swift help-- Thank you, my issue was resolved!
Amazing service. Super helpful, super fast.
Amazing setup and looking forward to using the app tomorrow !
Timesact is the only pre-order app I will ever use. The app is a bit confusing at first because there's a lot of information and a lot of new options with the interface, but once you have it up and running it's a breeze. Every time I have reached out to support, at any time of day or night, I have received a response within 10-15 minutes, and they have always resolved my issue. They even go so far as to make custom code for your store and your needs. The entire team is extremely helpful, and has always helped with anything I've needed.
Fantastic customer service as always. Very patient, answers all my questions, never rushes me to get off chat. Thanks Princess!! Will be a customer just for the great customer service!
Remarkable customer service. Quick and efficient.
This pre-order app has been a game-changer! The customer service is always top-notch—responsive, helpful, and truly invested in ensuring everything runs smoothly. Highly recommend!
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