Preorder Now Presale Timesact
Grow preorders with back in stock, restock alerts and waitlist
Rating
5.0
feedback
1,766
chart
#1,069
All reviews
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July 28, 2024
The customer support for this app has always been super quick and helpful. Pam made multiple changes for my page. Very Happy and would definitely recommend.
July 25, 2024
A few minor display issues were quickly resolved by a very friendly and responsive team! Very good application, easy to use! Five stars!
July 25, 2024
Jolo was incredible in helping me set this up. This is the 3rd pre-order app I try and so far I can confidently say it works better than anything else, products update super quick, which is extremely important to avoid upset customers. Thank you all for creating such a great app.
June 21, 2025
L’applicazione funziona in modo fantastico, ma la cosa più bella è più importante è l’assistenza clienti, ragazzi formidabili disponibili e soprattutto pronti a risolvere tutti i problemi. Consigliatissima !!!! I pre ordine funziona in modo eccellente, la notifica di avvisami quando torna disponibile altrettanto inoltre c’è anche la possibilità di personalizzare il tutto sempre grazie a loro
Aug. 7, 2024
The team has reached out and fixed some of the issues with the app. I hope they can improve their app even more. I look forward to what they accomplish.
OBS: This review was submitted before the person spoke in the live chat with our CTO Robert who implemented a bespoke solution to address the speed of the app for their particular website and the merchant seemed quite pleased with the solution. Hi there, This is Andrei, one of the co-founders here at Timesact. Thank you for your feedback and sorry for any inconvenience caused! Each website is different of course and depending on the amount of apps/functionality it has, some items are faster/slower to load. For example a blank dawn theme of a new store is absolutely instantaneous for our app. Some of the biggest names in DTC rely on us and in some cases we've implemented bespoke solutions to optimize speed. Since it works for them it should also work for your store. My colleague Robert implemented this for you and you seemed happy with our support when you were speaking to him directly in our live chat. We have tried to get in contact with you via email afterwards to get more feedback from you but have had no luck so far as we believe our emails are not landing in your main inbox. Hopefully you can see this reply forwarded automatically by Shopify. Happy to chat with you anytime! And thank you for being a loyal customer since October 2023 and continuing to be one. We appreciate your support! Best regards, Andrei
July 22, 2024
Great customer support call with Jolo to make sure this app is a good fit.
July 19, 2024
Staff was very responsive and quick to answer any questions. So far it is working good. Thanks Princess!
July 18, 2024
Merci à Kenneth pour la mise en place de la solution et le réglage de certains paramètres.
July 17, 2024
I tested several apps, and this was the only one that met all my criteria. The app has its own excellent product management system for Restock Alerts, Pre-Orders, and Coming Soon items, making it very easy to manage these functionalities. Initially, there were two features not working due to my theme, but I reached out to support (special thanks to Robert, who is the CTO). He provided flawless assistance and fixed all my problems within minutes. We also had a quick chat via google meet and i can confirm he knows his shit :) I highly recommend this app & team, if you are looking for a reliable well-featured pre-order app.
July 16, 2024
This app gives me exactly what I need. Love the features and setup. Excellent customer service. I had a little trouble at one point in the setup setting with one of the features and I reached out to the support team for help, and they were able to fix my issue and got everything running smoothly so quickly. Definitely recommend.
July 15, 2024
This app is super convenient and easy to use. I look forward to using all the features they have. The customer service is knowledgeable and I had a pleasure of working with Princess.
July 15, 2024
Works well and has plenty of customer notifications which is helpful in heading off customer inquiries.
July 14, 2024
The app had a decisive advantage for us If you have different delivery times for products or manufacturers when pre-ordering, you can map this perfectly. We were able to set everything up very well, but then had a problem with the online display. We contacted the support team by email today and they helped us immediately and solved the problem within a day. The response was so fast and professional that we are delighted. We recommend this app without reservation.
July 12, 2024
This app is great and the customer service is super fast - Pam solved my problem quicly :) Thanks a lot!
July 11, 2024
Great support, the app was easy to work with. I think it will be a great asset for our Shopify store.
July 9, 2024
Customer service is great! Very fast at replying and no other issues. They definitely know what they are doing and it's great to easily communicate with someone with knowledge in a timely manner.