All reviews

Rating Breakdown

  • 5
    98% (1,726 ratings)
  • 4
    2% (32 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 95% (1,668)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 24, 2024

I met with Jolo for the app demo ad download . He was excellent! Clear, kind and patient. I would recommend the app to other small business owners based on the functionality I am familiar with at this stage. Thanks Jolo!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2025

- We've had this app for a long time and would give it more stars if we could. The functionality helps us to manufacture in small quantities and ensure customers are informed about their pre-order. However, the customer service is why we wanted to write a review today. As every Shopify user knows, a new Shopify theme update can cause some code to go wonky (technical term). We always reach out to the team before publishing a new theme or update to ensure the code will work. They're online, friendly, and fast. Try this app, you won't be disappointed.

Store

Zendira

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 21, 2024

Excellent support! A++ Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

Parfait ! de nombreux réglages et le support présent et réactif ! Je recommande

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2024

I am very happy with the service so far. I love that they offer onboarding assistance to help set up the app. I met with Jolo and he was extremely effective and efficient. Thank you!

Using app

About 11 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

June 20, 2024

Amazing support staff and app. They quickly fixed a display modification I wanted, and they were available to video chat to show me how to use the app. There are some awesome features in development I'm really excited about too! Keep up the great work!

Using app

About 18 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2024

Jolo was excellent! His customer service was impeccable and he did an outstanding job answering all of my questions as well as his guidance through the app itself. I now feel very comfortable moving forward with my launch date because I can now incorporate a pre-order tab. I am really impressed with the app as well as the live support you receive if you have a question and need to speak with someone, directly. There are also quick and easy to follow tutorials that help as a resource tool, if needed. Thanks again Jolo, I wish you all the best and I would highly recommend this app, by far.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2024

Intuitive and easy to use application. Very good customer service.

Store

Hypnos

Using app

Over 1 year

Total reviews

9

Average rating

4.6

5 / 5 Share

June 19, 2024

Kate is the best super smart and got the job done

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

Had a very efficient and effective call with Jolo. He solved my issue and walked me through on other function as well. He explained in very details. We also went over on how to setup the dynamic message in the page. Great Customer Service.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

Great support - thank you for clear explanation

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

June 17, 2024

I've tried a few pre-order apps, and this one is the most user-friendly. The support team responds very quickly and helped us solve the UI display issue. The technical skills of the support team are impressive.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

June 16, 2024

Excellent support and service. Thank you!

Store

AMARYZ

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2024

Great product and fantastic support!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

The app works great. But what is very special is the customer service. They are very quick at dealing with questions, and they go one step further in helping. Amazing.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2024

The app works great and the customer support is amazing. The small issue I had they fixed within minutes.

Store

Yuda

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 12, 2024

So far so good! Our business makes custom suits for action figures so we use the pre-order/made to order function. So far it works great. When I had trouble, their support staff Jolo helped quickly and solved the issue. I would recommend this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

Very good app. It met all the requirements I was looking for in a pre-sale app. The customer service is excellent, very attentive and professional. They respond immediately.

Using app

7 days

Total reviews

5

Average rating

4.2

5 / 5 Share

June 9, 2024

Nothing but good things to say about the app. It does what it is supposed to and the customer service has been great. I needed to change the look of my Add to Cart and Pre-order buttons through the app and the developers assisted promptly. Highly recommended!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2024

Jolo was amazing. He set up our store in minutes plus showed me how to use in the future for various situations we'd encounter. We've tested various apps in the past with no luck and Jolo made this painless and easy. So happy with this amazing app and seriously next-level customer service. thank you!!

Using app

About 18 hours

Total reviews

2

Average rating

5.0