All reviews

Rating Breakdown

  • 5
    98% (1,695 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,646)
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5 / 5 Share

April 22, 2024

Jolo helped me set up and I found the support fantastic. The personal touch of a video call to help me set up was great and I no longer feel daunted by trying to set this up on my own. Thank you!

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 19, 2024

Muy buena aplicación, fácil de entender, y el soporte funciona excelente

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

This app enhance cash flow! The developer can support us and he's very kind.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

Excellent customer service with Jolo! Really friendly and helped me get this setup. Awesome tech support and awesome experience so far!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

Prompt responsive service and knowledgable tech support. The app does what it says it does. Very satisfied.

Using app

26 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 17, 2024

Intuitive and valuable - big shoutout to Jolo for the great onboarding call!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

Great help ! App is user friendly

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

Great product, helpful support staff! Works well and looks great on my site. Thank you!

Using app

38 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

April 16, 2024

So far my experience with the app has been good aside from a few glitches. Somehow the app stopped showing my items as pre order, and that caused some upset from customers, but once the issue was caught the team helped correct it and also helped me with some other settings. I would recommend the app, but look forward to using it longer to see if I encounter any other issues. Knowing the customer service is so fast and helpful is a plus!

Using app

21 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 16, 2024

Great customer support - helped me customize and work out a few tweaks. One issue with cart displaying full price vs. deposit amount, but it's a Shopify limitation and shouldn't be too impactful. Great interface compared to other pre-order apps I considered. Recommend this choice.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

Superb customer service, they had our pre-order feature working in minutes versus the countless apps that we tried that would not work with our theme.

Using app

36 minutes

Total reviews

10

Average rating

5.0

5 / 5 Share

April 11, 2024

Mega Support! Mir wurde direkt weitergeholfen und die Integration war schnell erledigt. Die App erfüllt Ihren Zweck. :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Team was helpful and answered my questions. So far the app seems to address all our needs.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2024

The preorder app offers a seamless experience, making it effortless to reserve items in advance. Its user-friendly interface allows for easy navigation, ensuring a smooth preordering process. The app's functionality is commendable, providing timely updates and notifications regarding preorder status. What truly sets this app apart is its exceptional customer support. The support team is incredibly helpful, promptly addressing any queries or concerns with professionalism and efficiency. Their dedication to customer satisfaction enhances the overall experience, making preordering a breeze. Overall, it's a fantastic app that delivers on its promise, with top-notch support to boot. Highly recommended for anyone looking to preorder hassle-free.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2024

The support is top tier! Very responsive, quick to act, and genuinely very nice people to deal with.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2024

Have been very pleased with the app generally anyway, but needed to query a potential issue that came up. Very quick response and provided a helpful solution. Can't ask for more!

Using app

5 months

Total reviews

4

Average rating

4.3

5 / 5 Share

April 8, 2024

Had a very time efficient and effective call with Jolo. He walked me through the new selling plan I needed and how to set it up for any future pre order campaigns. We also went over the additional email to the customer confirming their pre-order and the estimated shipping date. Great Customer Service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2024

great app, very very well thought. Love the support team

Store

umme.ro

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2024

Great service, fast reply and amazing app. Rommel went byond and above to make sure that all my request issues were resolved. Highly recommended

Using app

12 months

Total reviews

12

Average rating

4.3

5 / 5 Share

April 5, 2024

Excellent and fast customer service! Highly recommend this app!!!

Using app

23 minutes

Total reviews

16

Average rating

4.8