All reviews

Rating Breakdown

  • 5
    98% (1,695 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,646)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 30, 2024

Terrific support! love the app - it is perfect for my furniture store.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2024

Bis jetzt tolle App. Die Vorbestellungen waren immer ein Hindernis, zu umständlich und zu viele verloren Sales. Jetzt nicht mehr. Danke

Using app

About 3 hours

Total reviews

5

Average rating

4.4

5 / 5 Share

April 30, 2024

Jolo was great with support with a specific issue I was having. He also gave a great overview of the app for future use as I am taking over our shopify from someone else. all in all great experience!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2024

The customer service reviews were the icing on the decision making cake. I knew I would need some extra care. Jolo was patient, clear and most thoughtful in our onboarding call. I feel informed and ready to utilize this app. I think it offers the best options and the added bonus of a responsive and caring customer service team. Bravo.

Store

Dakini

Using app

1 day

Total reviews

3

Average rating

3.7

5 / 5 Share

April 29, 2024

Very easy to install and excellent customer support!

Using app

About 9 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

April 29, 2024

Very easy to use works very well. The onboarding call was very supportive - Kate professionally demonstrated how to use the additional features and answered all my questions with ease :)

Using app

About 3 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

April 29, 2024

Glad I opted for the call! It was much quicker to get an overview and target my questions towards what I needed

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 26, 2024

The app has been incredible to use and is an essential part of our business. The support team has been top notch (shout out to Pam) and always responsive to troubleshooting issues, which are often responded to and fixed within a matter of minutes. Would highly recommend this app for anyone looking to manage pre-orders.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2024

Great Pre-order app that covers all of our requirements and very helpful customer support. Recommend.

Store

Sleeper

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 26, 2024

Absolutely fantastic customer service, I constantly need lots of help and updates and tricky things and they are always online to support and always get the problem fixed immediately.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2024

I believe theme we use had many customized widget so there were few hard thing to fix but they fixed it in 12 hours! Thank you for amazing customer service

Store

KKANG

Using app

About 21 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

April 25, 2024

Jollo was of great help. Got setup right away. Thanks again!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2024

They were very quick in helping me fixing an issue, very responsive team.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2024

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2024

Great app with super quick and responsive support! Plenty of opportunities to create various pre-order options. Awesome way to test product viability and guage consumer interest! Nice portal layout and very intuitive. Thank you for creating a fantastic app!!

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 24, 2024

Amazing app and amazing support :) I highly recommend them to anyone wanting an app that works well. I have used them for our store and am extremely satisfied with how it works. There were some things with my theme that needed modifications and they were all done by them.

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 23, 2024

Trying this app for the first time. I was having a bit trouble making it work on my website, but support team is so efficient and helpful. They solve the issue overnight. Highly recommend!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2024

Amazing! So helpful and went through the details in detail which was so handy! Highly reccomend

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2024

Service rapide, réponds à la demande et très professionnelle

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2024

Super helpful in setting up the app, making sure everything is coded correctly and extra attention on the first drop day! 10/10 would recommend!

Using app

4 days

Total reviews

2

Average rating

5.0