All reviews

Rating Breakdown

  • 5
    98% (1,695 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,646)
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5 / 5 Share

May 17, 2024

Support has been very responsive and helpful with minor issues.

Using app

30 days

Total reviews

24

Average rating

3.8

5 / 5 Share

May 16, 2024

Perfect app, and great support team

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2024

Kennith was an amazing support- thank you!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 15, 2024

Great customer service, product works very well!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

The app needed a bit of work to function exactly how we want it but the support team are very quick to respond and solve all the issues.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2024

Jolo was extremely helpful in getting my Timesact set up. I am a new small business & was excited to learn more about Timesact & get it up & running on my site. Jolo was extremely kind, helpful, & thorough. I am so excited to have Timesact up & running for my customers!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2024

works great

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 13, 2024

Very good app. Set up was straightforward and without issues. We had an excellent onboarding call with Jolo and he was able to show us extra features and functionality we hadn't considered. We're just getting started with the app, but so far it's exceeding expectations. Happy to recommend.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2024

Kenneth was fantastic! Answered everything and so easy to navigate! Thank you.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2024

Look its a great app but its a bit expensive when you start get to the higher levels.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

We've been looking for pre-order software that fits our needs for quite some time (and run into many that did not), this one looks fantastic and is working well for us. Support is excellent, Jolo has been very helpful in getting us up and running quickly.

Using app

5 days

Total reviews

16

Average rating

4.8

5 / 5 Share

May 8, 2024

I am not normally a fan of video call support, but Timesact surprised me. Jolo helped me out greatly explaining all the options and features and typical use cases, as well as tweaking some of the finer points for me. Would highly recommend taking the offer up on the 30min call.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

The support team on this App are absolutely amazing! Really quick to respond and super helpful.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2024

Jolo was amazing. What a great help.

Store

JOCO

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2024

Extra quick help when preorder buttons didn't work. The app seems very intuitive.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2024

This app is awesome! Really great backend and features they've built in. Would definitely suggest taking advantage of the free half hour setup call, there's a lot to learn on how to use the platform and they walk you through it to make it easier. Jolo was super lovely, great at explaining things, and took extra time to make sure I understood everything. Would definitely recommend this app if you're looking to add preorders to your site.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2024

The app is very easy to use. Integrated seamlessly with our Shopify store. I needed some assistance figuring things out so I set up a call with their support team. It was really easy to schedule a time. Jolo was incredibly helpful, answered all of my questions and helped me finish my setup for preorders!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2024

Really happy with Kate's help and support. new to the app and i really like it! Really easy to use but the help is great! thank you

Store

Känsla

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 3, 2024

Super fast and friendly customer support, we needed a little coding done to match our theme and they rocked it. Works well for all our preorder products. Highly reccomend!

Using app

14 days

Total reviews

32

Average rating

4.3

5 / 5 Share

May 3, 2024

Easy to implement, they can just match most the elements to your theme (easy) and they will set it up together with you with a video meeting immediately after you install. I selected and had it running nicely within 3 hours for a presale. Great customer service, nice people and happy to jump in your site and fix anything. Mostly bugless. Some nice features, like if you have a mixed preorder and in-stock order, they can do a popup that lets them know it wont ship till the preorder is restocked.

Store

Yogo

Using app

About 5 hours

Total reviews

31

Average rating

3.4