Preorder | Notify Me Timesact
Preorder, Back in Stock & Coming Soon Shopify App
Rating
5.0
feedback
1,730
chart
#1,062
All reviews
Review RSS Feed
June 1, 2024
Phenomenal customer support. I've been with them for years. Just realized an issue with our pre-orders not working (turns out its a theme issue, not theirs) and man was support fast, patient and thorough! I am super impressed.
May 31, 2024
Great customer support, quick response, and resolved our problem in 24 hours. Have been using this app for almost 1 year, like it!
May 30, 2024
Great experience so far - They offer a Free Setup call and walk you through everything. App has all the functions I was looking for regarding dynamic text which shows on the product page, notification email reinstating that it's a pre-order and more. I'd recommend.
May 28, 2024
We had a small issue with our website, we booked a free call to resolve it. The customer service member Jolo was helping us, we found the issue had already been resolved through the team over the weekend! Great service, Jolo was very patient, kind and knowledgeable, very impressed with the customer service!
May 27, 2024
I recently installed this app to try out, and so far, I'm very impressed with the features and level of customization available. Also, the customer support is EXCELLENT. I reached out via chat to address an issue, and Pam literally resolved my issue within 5 minutes. Very friendly and professional service - thank you so much! I will update this review after I test out the pre-order aspect.
May 27, 2024
Had an introductory call with Jolo who was fantastic with helping me set everything up, answered all my questions and really went above and beyond to get everything exactly as i needed it, thanks Jolo!
May 26, 2024
I was very happy with your service and you managed to help me with everything I needed. Thank you so much!
May 23, 2024
Robert, the CTO, has gone above and beyond in assisting with custom CSS changes - all whilst I was on the free plan no less! Having also tested other Preorder apps such as Notify!, so far I would say this is the best option including the high threshold for preorders and most of all, the personable assistance they provide.
May 23, 2024
French speaker. I had a really good meeting with Jolo who taught me all the tips about the application, and took the time to understand my business to advise me on the best possible set up. I highly recommand using this app which is really easy to use. Bests,
May 23, 2024
Jolo was a great help explaining everything and helping me get my first shopify store set up with pre-order. Very patient and clear
May 22, 2024
Jolo is absolutely amazing!! He helped walk me through every little detail- explain things, get things set up. Best support I have ever received on an app! So kind and helpful!!
May 20, 2024
Very prompt support even on the weekends. And because of giving permission to access parts of the backend of my site, they were able to guide me through each step and find a workaround where my custom coding had complicated things. Good customer service is so rare these days, it deserves to be celebrated!
May 20, 2024
Worked with JoJo from their team and can only say good things about the app and the team behind it.
May 19, 2024
Customer service on this app is great! Lots of features that are super customizable. Loving it so far!
May 19, 2024
Excellent app! Quick and easy to use! Quick customer service that was great to work with!
May 18, 2024
Support is very knowledgeable, quick and easy to work with. Highly recommended!
May 17, 2024
Kate was great! Very valuable onboarding meeting. She came prepared to answer my questions and resolved any concerns on the spot. Great, flexible app that clearly things about the customer needs.