All reviews

Rating Breakdown

  • 5
    98% (1,695 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,646)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 19, 2024

Kate is the best super smart and got the job done

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

Had a very efficient and effective call with Jolo. He solved my issue and walked me through on other function as well. He explained in very details. We also went over on how to setup the dynamic message in the page. Great Customer Service.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

Great support - thank you for clear explanation

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

June 17, 2024

I've tried a few pre-order apps, and this one is the most user-friendly. The support team responds very quickly and helped us solve the UI display issue. The technical skills of the support team are impressive.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

June 16, 2024

Excellent support and service. Thank you!

Store

AMARYZ

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2024

Great product and fantastic support!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

The app works great. But what is very special is the customer service. They are very quick at dealing with questions, and they go one step further in helping. Amazing.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2024

The app works great and the customer support is amazing. The small issue I had they fixed within minutes.

Store

Yuda

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 12, 2024

So far so good! Our business makes custom suits for action figures so we use the pre-order/made to order function. So far it works great. When I had trouble, their support staff Jolo helped quickly and solved the issue. I would recommend this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

Very good app. It met all the requirements I was looking for in a pre-sale app. The customer service is excellent, very attentive and professional. They respond immediately.

Using app

7 days

Total reviews

5

Average rating

4.2

5 / 5 Share

June 9, 2024

Nothing but good things to say about the app. It does what it is supposed to and the customer service has been great. I needed to change the look of my Add to Cart and Pre-order buttons through the app and the developers assisted promptly. Highly recommended!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2024

Jolo was amazing. He set up our store in minutes plus showed me how to use in the future for various situations we'd encounter. We've tested various apps in the past with no luck and Jolo made this painless and easy. So happy with this amazing app and seriously next-level customer service. thank you!!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2024

Rommel was exceptionally helpful in walking me through how to use the App and answering any questions I had. I would also recommend playing around in the app a little beforehand so you are familiar with how it works.

Store

Spacers

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

The app has been very good and has many useful features and parameters to configure the badges, the words, look and feel. Although initially there were some issues with displaying the badges, the support team was very responsive, friendly, patient and assuring. And they managed to resolve the issues after some time, proving their technical capabilities. A good app to install. Thanks support team!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

The app works as it should. I've used this app for at least 6 months now. I'm happy with it, as I have made sales from the app. So far, customer service is very quick (within minutes) and resolved my issues just as fast. I recommend it.

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 5, 2024

Pam is a superstar - so patient and tested everything for me to make it was working correctly! Each time I need support, someone is always available to step in and help as quickly as possible. Thanks team!

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 5, 2024

Great customer support that helps with customizations in a timely manner.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2024

Very good app and best customer service!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

Rommel helped me and got it set up in 5 minutes! I literally do not know how to do anything in shopfiy so I was so nervous to install a new app but we got it done, it is working, and I couldn't be happier.

Store

Nate's

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2024

Initial customer support call excellent. App seems easy to use and offers many options. Look forward to using.

Using app

About 4 hours

Total reviews

2

Average rating

5.0