Preorder Now Presale Timesact
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I highly recommend this app to anyone looking to get started with taking Pre-Orders for their products. I ran into a few issues in the beginning getting my products set up, but they were quick to resolve my issues and help me understand why they happened and how to avoid them next time around! Great service.
They are absolutely amazing! Louie was such a great help in setting us up and explained everything well. They are really supportive and we appreciate that! Thanks so much again.
Princess was very helpful. She was able to fix the issue very promptly and provided me with all the information I needed. Thank you
Jolo and Bridget are awesome. You should give them both a raise and a trip to Bali.
We use this app for the "notify when back in stock." It works well and their customer service is incredible.
Great support from Jolo when getting familiar with the app!
App is very easy to use. Customer support is top notch. Highly recommend.
Jolo was very helpful in my questions!
Fantastic app for Shopify that has all the features I needed, but even more importantly the customer service is instant and very thorough and reliable. Sometimes chat support is not very useful, but with Kairock Partners SRL they always help to resolve issues in real time.
Great app, and great customer support - Jolo was super helpful and ran though my query thoroughly and with patience to ensure the preorder feature would work for our upcoming launch.
The app is well done but the service is what makes it a no-brainer! Highly recommend
Jolo was brilliant - really concise training and help with installation. This is the app I've been looking for for MONTHS... and I've tried and tested a lot of them. Don't bother installing any others. Good work everyone!
Awesome support from Jolo! Walked me through the app and answered all my questions. 10/10 support!
The customer support for this app has always been super quick and helpful. Pam made multiple changes for my page. Very Happy and would definitely recommend.
A few minor display issues were quickly resolved by a very friendly and responsive team! Very good application, easy to use! Five stars!
Jolo was incredible in helping me set this up. This is the 3rd pre-order app I try and so far I can confidently say it works better than anything else, products update super quick, which is extremely important to avoid upset customers. Thank you all for creating such a great app.
L’applicazione funziona in modo fantastico, ma la cosa più bella è più importante è l’assistenza clienti, ragazzi formidabili disponibili e soprattutto pronti a risolvere tutti i problemi. Consigliatissima !!!! I pre ordine funziona in modo eccellente, la notifica di avvisami quando torna disponibile altrettanto inoltre c’è anche la possibilità di personalizzare il tutto sempre grazie a loro
Jolo was very quick to help with troubleshooting and fixing my issues.
The team has reached out and fixed some of the issues with the app. I hope they can improve their app even more. I look forward to what they accomplish.
OBS: This review was submitted before the person spoke in the live chat with our CTO Robert who implemented a bespoke solution to address the speed of the app for their particular website and the merchant seemed quite pleased with the solution. Hi there, This is Andrei, one of the co-founders here at Timesact. Thank you for your feedback and sorry for any inconvenience caused! Each website is different of course and depending on the amount of apps/functionality it has, some items are faster/slower to load. For example a blank dawn theme of a new store is absolutely instantaneous for our app. Some of the biggest names in DTC rely on us and in some cases we've implemented bespoke solutions to optimize speed. Since it works for them it should also work for your store. My colleague Robert implemented this for you and you seemed happy with our support when you were speaking to him directly in our live chat. We have tried to get in contact with you via email afterwards to get more feedback from you but have had no luck so far as we believe our emails are not landing in your main inbox. Hopefully you can see this reply forwarded automatically by Shopify. Happy to chat with you anytime! And thank you for being a loyal customer since October 2023 and continuing to be one. We appreciate your support! Best regards, Andrei
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