All reviews

Rating Breakdown

  • 5
    98% (1,695 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,646)
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5 / 5 Share

March 4, 2024

Such a great little app -- does what it says and SUBLIME support. 10/10 would recommend!

Using app

12 months

Total reviews

9

Average rating

5.0

4 / 5 Share

March 4, 2024

While the back end is a bit clunky, and the app is a bit slow to load on our product page, the service team is excellent and always super helpful. As far as low-cost solutions go, I'd say this is a great place to start.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 1, 2024

I have enjoyed this app. Pre-Orders for online shops and new products is vital. This app is easy install and to use. The support that I experienced was phenomenal. Had a slight issue as all apps do and the live chat support was instant, knowledgeable, patient, and very nice to work with.

Using app

About 1 hour

Total reviews

3

Average rating

3.7

5 / 5 Share

March 1, 2024

Great app, great support!

Using app

9 days

Total reviews

6

Average rating

4.3

5 / 5 Share

March 1, 2024

Excellent set-up support

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2024

I faced some issues setting up the widget and the team was extremely responsive and helpful! The issue was resolved in a matter of hours via email and the app itself was very useful in helping me set up preorders for my online e-commerce store. Thanks to the team for the swift assistance.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Rommel (I might have spelt his name wrong, sorry!) Was a great help! He took the time to run me through the app, helped with implementation and was very patient. Great customer support call! Thanks, Lana

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

The customer service is a-mazing! The chat is not robotic but an actual human who can help and take action right away. Love this app and the team behind it.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

The video support/Set Up call was excellent. Jolo took the time to explain the nuances of the app which was useful having not used it before. He answered all questions I had and went above and beyond adding some code to our website to ensure the Pre-Order Banner and message were formatted correctly. He set up a template and added it to one of our products to make sure it was working and displaying correctly. He also went through the full work flow to ensure all messages were where they should be. Great service all round!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Great product! Excellent support. Better functionality with this pre-sale app than the rest of them for sure!

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Pam was very helpful and provided a guided thorough set up for us. The support team is very responsive. We are new to the app but it appears the features are exactly what we are looking for.

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Great functionality and tech support is quick, responsive and helpful.

Using app

About 1 year

Total reviews

5

Average rating

3.6

5 / 5 Share

Feb. 28, 2024

Jolo was so helpful in teaching me all the features of the app and helped me set it up in real time. He was so patient with all my questions, 5 stars :)

Store

Realm

Using app

1 day

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Store

molosco

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Great App. Great support. Very quick and easy to deal with. Big Thanks!

Using app

6 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 23, 2024

Great support from Jolo. Smooth to use!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

kudos to her

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

Fantastic setup thanks very much Jolo

Using app

2 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

The app is very useful to manage your out of stock/pre-orders. Their support team is AMAZING! It didn't even take half a day to have all my special requests answered and customized. Really impressive and well-trained team. Highly recommend.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

I've only just installed but it's looking very good so far. The set up tutorials make it a breeze, we had a glitch during set up so I contacted support and they had the problem remedied in minutes. Very happy so far!

Using app

About 22 hours

Total reviews

6

Average rating

5.0