All reviews

Rating Breakdown

  • 5
    98% (1,695 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,646)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 21, 2024

The app is simply excellent. It does exactly what is advertised, and does it really well. I have set everything up in half an hour, and started taking pre-orders right away. The support team is remarkable, not only quickly solved the issue I was complaining about, but also found another issue I forgot to tell them about — very proactive and friendly. And the last but not least: I loved their intro session where they explain you the app and help you set it up, it is just great. All in all, an excellent app and a great team!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

App works really well and support team are fantastic, quick, responsive and I'm able to get pre orders listed on my site really quickly and easily!

Store

Votch

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

I have only used the app for one day, but the customer service and the initial free call were great. I was able to ask every question and received quick help to make the app work better in my store.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

I'm still learning the app, but I can see how impactful it will be for increasing sales and also for making our current customers' lives so much easier! The in-person walk through with Jolo - was amazing! No one does in-person anymore, so this added touch goes along way toward increasing my confidence in using the app as well as leaving me with a very positive feeling about Preorder. I can't wait to dig in and start implementing!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Jolo was amazing walking me through and setting up the pre-order and notify me through Timesact. He answered all my questions with care and attention. The platform seems very easy to navigate and I am looking forward to using this tool in our world.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Very helpful initial call, I appreciate they have something kin to a pay as you go system rather than free trial and immediately locked in. Great work!

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 14, 2024

Very helpful they walk me through how to set up and it was easy to understand.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

I had a tiny issue and the customer service (Princess), she solved the issue right away and also checked up others as well on my website. It was perfect. So professional ! TWO THUMPS UP !

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Customer Service is very quick and helpful! We love this app for our Pre-Orders.

Using app

5 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 14, 2024

Very fast and efficient support from Jollo. I was able to get a 1 on 1 support session within 2 hours of using the app.

Store

Amadeus

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Simple to use, and exactly what we need to open presales without excessive fluff. Customer service is exceptional, and Jolo's an absolute gem.

Store

Loji's

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

We recently added this app to our Shopify store, and the experience was fantastic! The app is super user-friendly, making setup a breeze. What really impressed us was the top-notch support – quick, responsive, and they guided us every step of the way. Highly recommended for a seamless Shopify experience!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Easy to install on our Shopify website, and customer service was able to respond and action an issue with the Selling Plan Description appearing on product page within a day. Also able to offer pre-order on select variants, which other pre-order apps were unable to do.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Amazing app! It was pretty easy to set up, and I love the fact that you can adjust your subscription according to your needs. Support is very quick to respond and goes the extra mile to ensure that the app is working for you (thank you, Pam!)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

I had a great experience, Jolo supported me and walked me through all aspects of the app which made it easy for me to understand all of the functions but also how my business could use them specifically.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2024

I have had many sales the minute I installed this app that I would have normally lost from customers leaving the site when their size was out of stock. I cannot stress enough how much this app changed my business, the app itself is so easy to use and the support is like nothing I have ever experienced, kind, amazing, prompt, knowledgeable support online. So glad I found this app.

Using app

6 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 10, 2024

Using this app for a second round of pre-orders. It is by far way easier to use than any of the other apps I have tried. I was also experiencing some issues and the customer support was SO QUICK and helpful. I 100% would recommend this app :)

Store

Iksplor

Using app

10 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

Just what I was looking for, and the customer service provided by Kate was awesome! Good work, team!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Great app and really quick support.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

The developers on the guided set up call are great in showing you how to get the most out of the app. We now use this app to communicate with customers when items are going to arrive back in stock and allow them to place orders beforehand.

Using app

10 months

Total reviews

7

Average rating

5.0