All reviews

Rating Breakdown

  • 5
    98% (1,695 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,646)
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5 / 5 Share

Oct. 9, 2023

So far it's has been a pleasant experience. Interface are very user-friendly and straightforward. The team are very prompt in replying to any queries I have as well! Highly recommend!

Store

Wagacy

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2023

Jonathan was incredible. My 3pl has spent 2 months going in circles and saying it was impossible and in one hour Jonathan guided me to the perfect solution.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Easy to use and our video set-up call with Jolo was amazing. He was beyond helpful!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Great app and even better support - had a one-on-one zoom introduction the same day I installed the app. The Jolo from their team gave a 5 star service - even did some custom editing while we had 30 min chat. Highly recommended!

Store

COCO&CO

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Great customer service and love the new interface.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Did not fully use the app yet but it started with a great kick-off orientation call through the support team. Everything was very clear and user friendly, hope to benefit from it soon. Thank you!

Using app

About 3 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 4, 2023

Stop your search now — This is the app to go with. Clean and easy to navigate interface and has 24/7 chat to help with any issues. It offers a free video call to set up everything but I didn't need it. 100% recommend! It took me 5 days and a lot of heart ache to find the right app for pre-orders and coming soon widgets.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Staff is very quick to respond, professional, and provide friendly customer service whenever I need it!

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

dope!!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Absolutely stellar experience with the TimesAct app. It works flawlessly. When I had a question, the support response was instant. The complimentary video call to assist with the setup was a fantastic added touch. Five stars all the way!

Using app

26 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

This app is great for making your site simpler and more usable for your customers. Furthermore, the assistance service is really efficient and fast, which in my opinion is difficult to find around

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

Timesact is a fantastic app and my video support with Rommel was one of the best customer service experiences I have had. I highly recommend Timesact and am excited to use this app going forward.

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 30, 2023

Good customer service, simple app!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 30, 2023

This app is very good for our store, the way it is made and the ease of working with it is spectacular, it does everything as described, we requested assistance and it was in minutes, they responded to our request for assistance with the app in an activation, it was in minutes everything was resolved, thank you very much, we recommend it!

Using app

12 days

Total reviews

25

Average rating

4.6

5 / 5 Share

Sept. 29, 2023

I've tried different preorder apps and Timesact is one of the best. I definitely recommend this if you're in need of a preorder app. User-friendly and the support team is fantastic and quick. Like Pam, who was so friendly and quick to resolve my concern. They would cater to everything you need. They even customised some codes so that the app works perfectly on my website theme. Definitely worth the money.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Provided exactly what we needed, easy to use, and the customer service was quick and very helpful. Highly recommend!

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

These guys rock! I had a couple of instances where installing other apps interfered with theirs and they fixed it within a few hours. My latest incident was caused by an upgrade in my theme and they took care of it in less than 30 minutes. Best of all, they fixed another issue I had and that was totally unrelated to their app. A+ support, I strongly recommend,

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

I've had a great experience using Timesact for my Pre-Order. Their onboarding team was very kind and helpful and followed up to make sure I didn't have any additional questions and that everything was running smoothly. The app was easy to use and they have lots of YouTube video tutorials should you need them as well. Highly recommend.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

I recently installed the Timesact app and integrated it to my Shopify store. I was able to set up a free 1x1 zoom meeting with one of their reps, Solo, and it was super helpful. Solo went over all of the function within the Timesact app and gave me a demonstration on how to navigate my account and settings. Highly recommend to other users!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 23, 2023

Store

Pikamon

Using app

25 days

Total reviews

3

Average rating

5.0