All reviews

Rating Breakdown

  • 5
    98% (1,695 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,646)
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5 / 5 Share

Oct. 20, 2023

Excellent customer service

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

I just started using this app and it is good so far. The best part is the free one-on-one demo that they provide. I had Jolo and he was so patient and great. He answered all of my questions in a clear and concise way!

Store

Edaalia

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

I recently started using Timesact, and it has been a lifesaver for managing pre-orders. In addition to that, I also use In-stock. The customer service team is exceptional and super responsive, which has made my experience using this app even better. I'm glad I found Timesact. Highly recommended!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

Love the app. Amazing support and looks good on my store.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

I had a incredibly helpful set up meeting! Everything was very clearly explained. I haven't started selling on the app yet but it seems straightforward and easy to use. The only negative is that the Pre-Sale button takes about one second to appear on the site so the shop buttons is visible when opening the page.

Using app

About 15 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 17, 2023

Love the app, Pam was really helpful and fast. The app helps a Lot to engage with my customers.

Using app

About 2 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 17, 2023

So far so good! Easy to use app. Very user friendly and intuitive. When I did need help, I received immediate support. Highly recommend.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Great support! Always prompt and receptive!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Very impressed with the online video support given to assist in setting up. App looks super easy to use I am very excited to use the product.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

Jolo walked me through the Timesact App thoroughly and helped me understand how to navigate it. He was patient with me and very kind when I was confused. I definitely recommend this app to anyone wanting to begin offering pre-orders!

Using app

12 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

There's a reason Timesact has so many positive 5 star reviews - their customer support is unparalleled. They are so quick and responsive and helpful, especially as we're about to launch a new theme and wanted to make sure the process would be seamless with our pre-orders for when we publish the new site. Highly recommend :)

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

Jolo was extremely helpful in my onboarding session. I feel confident that this app is exactly what I needed to streamline my pre-order sales. Thank you so much

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Great tech support. They stayed with me until we have everything running.

Store

Shapeez

Using app

About 3 hours

Total reviews

16

Average rating

4.9

5 / 5 Share

Oct. 13, 2023

The TimesAct team is amazing! I recently had the pleasure of joining a Zoom call with them, and I couldn't be more impressed with their service. They took the time to explain everything in great detail, ensuring that I had a clear understanding of their offerings. What stood out the most was their friendly and helpful demeanor. It's not every day that you come across a team so committed to making sure their customers feel well-informed and supported.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Excellent application and efficient onboarding with a competent and pleasant technical team.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Only days into using this app and the setup is easy with a user friendly platform. Most of all, the support staff is exceptional in being available many hours of the day for urgent matters and they have resolved all of my issues or needs.

Using app

2 days

Total reviews

6

Average rating

4.7

5 / 5 Share

Oct. 11, 2023

So far, amazing app! Well priced for all the amazing features. Support has been efficient and setup has been relatively easy for the non-tech savvy user like me. Highly recommended.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Great app and support! They quickly helped me install the app and gave me extra information.

Store

Boshra

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

We encountered some issues during the initial setup, but I wanted to express my appreciation for the exceptional responsiveness of the customer service team. Their prompt assistance was greatly appreciated.

Using app

About 10 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Really great customer service, the app does what it says on the tin . Thank you

Using app

8 days

Total reviews

1

Average rating

5.0