All reviews

Rating Breakdown

  • 5
    98% (1,695 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,646)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 1, 2023

Great app and has great support! Everything has been setup within a minute. Cannot recommend enough!

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

So far, I am loving the app. I had the 30minutes set-up call with Rommel and he was very efficient and helpful! So far I am thrilled with the product AND service!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

I wholeheartedly recommend Timesact on shopify to take care of your preorder. It's easy to use, and it sets you up perfectly. Their customer service is second to none. I was doing something wrong with my setup, and reached out to customer service, and they responded quickly, and effectively in taking care of my issue. Now my presale is set up seamlessly!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Timesact has been awesome so far! So easy to use - very user friendly. And the free setup support call is awesome. I personally had Jolo do my setup support call and he was so friendly and helpful.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Pam was amazing. Late at night I was adding Coming Soon to the website and it wasn't working . She was so helpful, calm and managed to sort it all out very quickly. Great service and a great app.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

Very Good app and excellent Customer service special thanks Jolo

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

Thanks to the app's excellent customer support, I believe no one will need to worry about how to use it.

Store

JUNZEN

Using app

About 7 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 30, 2023

Good app and very good customer service. Can recommend.

Store

Page-10

Using app

7 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 29, 2023

Sometimes, customer service is the most important thing an app can offer. When I installed this app, I needed some help. The response was immediate. amazing customer service. Highly recommend this app for all of your pre-order needs.

Using app

1 day

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

We have just added this app a few days ago, and as I am brand new to it, I've had to reach out to the support team quite often. Each time my inquiries were addressed thoroughly and followed up promptly if they had to be escalated. All in all, it has been such a pleasant experience working with their tech team. And a shout out to Pam, who has been the go to person all this time, and she's been beyond helpful :)

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Jolo is the great person and very helpful!! He is very knowledgeable and has warm heart to help all issues I had, Now all solved. glad that I contacted. Jolo is great!!

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 26, 2023

I love TimeSact! I've done several pre-order campaigns and have found the app easy to set up and manage my products. The support is also excellent. The support video calls have all been complimentary, the staff friendly and knowledgeable and quick to resolve issues. I recently spoke with Jolo and he carried on the tradition of having a 5-star support experience. Go TimeSact!

Using app

8 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 25, 2023

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Jolo was excellent and clear. Thank you!

Using app

About 22 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

I'm totally new to running an ecommerce business and have been struggling to get enough product made and photographed to allow me to launch our site. Then, I realized there was particular interest in one product we make and that setting up a "pre-order" might be a great way to launch our brand in a limited way - but having never done it before, I was unsure how to proceed. This app made it simple and seamless and the orders are flowing in without any problems. I'm thrilled.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Timesact support was outstanding and got me up and running and through a couple of technical hurdles with my Shopify Theme to get the Pre-Order product working perfectly. Great company to work with!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

We'd been wanting to accept pre-orders for some time now. We tried a different app, but it didn't work and the company was unresponsive to our help requests. This app, however, is fantastic, and Timesact support for installation for my theme was instant. We were able to take pre-orders right away. I highly recommend this app for taking pre-orders.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Great help, problem solved!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

The service team's service is very good and they troubleshoot problems very quickly!

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

Jolo is AMAZINGGGGGGG! I am now confident with using the app. He answered all my questions and set up my products properly on the app. Customer service A++++++++++

Using app

About 20 hours

Total reviews

2

Average rating

5.0