Preorder Now Presale Timesact

The preorder app offers a seamless experience, making it effortless to reserve items in advance. Its user-friendly interface allows for easy navigation, ensuring a smooth preordering process. The app's functionality is commendable, providing timely updates and notifications regarding preorder status. What truly sets this app apart is its exceptional customer support. The support team is incredibly helpful, promptly addressing any queries or concerns with professionalism and efficiency. Their dedication to customer satisfaction enhances the overall experience, making preordering a breeze. Overall, it's a fantastic app that delivers on its promise, with top-notch support to boot. Highly recommended for anyone looking to preorder hassle-free.

The support is top tier! Very responsive, quick to act, and genuinely very nice people to deal with.

Update Jan 2026: the app has been very good, but not without issues, although they were usually solved quickly by the app team. This has been the best of a dozen backorder apps I have tried; but in my experience backorder apps are tricky and tend to interfere with other site functions, especially when there is a Shopify update or change to something else on the site. This is not isolated to Timesact by any means and as I said this is the most successful one I have tried yet, but as a sole business owner with not much tech knowledge (or none!) it is too stressful and too much work/time to keep a backorder app installed so I think this will be the last month of use for me. But, if you are after a good backorder app I would definitely give this one a go :-) ......... Have been very pleased with the app generally anyway, but needed to query a potential issue that came up. Very quick response and provided a helpful solution. Can't ask for more!

Had a very time efficient and effective call with Jolo. He walked me through the new selling plan I needed and how to set it up for any future pre order campaigns. We also went over the additional email to the customer confirming their pre-order and the estimated shipping date. Great Customer Service.

great app, very very well thought. Love the support team

Great service, fast reply and amazing app. Rommel went byond and above to make sure that all my request issues were resolved. Highly recommended

Excellent and fast customer service! Highly recommend this app!!!

Al Kenneth Bunani was super helpful setting up a pre-order and the app works awesome. I used to use purple dot and they had SO many glitches, this app Is way better!

Jolo was AWESOME! I had this app and deleted it because I had no idea how to use it but I am SO happy that I booked a support call to understand it! In real-time Jolo walked me through the process and helped me set up my Pre-Order campaigns, as well as gave me insight into how it works, messaging that works well and even walked me through customizations. I am now ready for a huge Mother's Day season with no missed opportunities of sales - THANK YOU!!

Jolo was super helpful in our set up call. The program should be helpful for our customers.

Jolo did an amazing support helping me setting up everything. Thank you so much.

Very prompt and competent support by Jolo. The app works perfectly.

Works great! Use it for 7 months now and never had any issues. Their support is also very good, fast reply and helpfull!

Super support from Jolo! I am a beginner and he walked me through everything perfectly! Brilliant app for our business - thank you!

great support system! App is great as well.

Andrei went over and beyond to help me set up my pre-order functionality on the app. Really appreciate his patience, helping me to set up correct and even fixed a few glitches without me even noticing. My first experience was great. Thanks very much!

Exceptional customer service! Great App! Love the features and how nice it looks on our website!

App muito completo, com várias possibilidades de uso e muitas configurações interessantes. Planos de pagamentos com muita flexibilidade o que torna o uso mais fácil e transparente.

Jolo was really helpful. So good to have upfront customer support as you are setting up the app. Saves time and headache.

Even on a Saturday the team were at hand to help me fix some small issues I had. Pam is super responsive and helpful and has a ton of patience! thank you so much for your help.