Preorder Now Presale Timesact
Grow preorders with back in stock, restock alerts and waitlist
Rating
4.9
feedback
1,820
chart
#1,015
All reviews
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Dec. 14, 2023
5 stars. Great app. You can modify quite some things. Great support staff. They will help immediately if there's an issue and fix it. Highly recommend
Dec. 8, 2023
I tried another “free” pre-order app that absolutely didn’t work. The customer service was terrible. Get what you pay for, expect … This app is great. It took me a minute to figure out the interface, because I totally did not use the tutorials. But it works great, and when I ran into an issue — even before paying — the customer service folks fixed it in 2 minutes without asking for admin access to my shop. Which has happened on other apps. Turns out it was an animation on my theme that was the problem. They could tweak the code on their end to fix. Highly recommend.
Dec. 8, 2023
Setting up the app was super easy and we did our first pre-sale item with one minor issue. I set up a phone chat with support and Jolo explained the setting I needed to change to fix the issue and it was solved. Great customer service, awesome app!
Dec. 1, 2023
The app is working great for us. Some of their pre-order features didn't work for our custom theme, but the issue was fixed quickly after contacting the support team.
Nov. 27, 2023
I'm happy to see how the Pre-Order option works for us. Jolo was so helpful with getting everything set up and teaching me how to use it for future pre-order items.
Nov. 27, 2023
I am writing this because I would like to support their business after the video call. The customer service is amazing. I am starting a small apparel e-shop site and wanted to add the pre-order option before the actual delivery. If you download the app, it will allow you to schedule a private 30 min video call so they will walk through and help you set up what you need. I normally get confused easily but It's very simple. The adviser was very helpful, patient and productive!! I HIGHLY RECOMMEND!!!
Store
My Store
Using app
About 21 hours
Nov. 22, 2023
Speak with the the team, so informative and amazing opportunities for new stock due during Black Friday - you guys saved me!
Nov. 21, 2023
This app and support saved our holiday season! The banners for pre-orders are a great touch. The support is very fast and efficient. We recommended this app!
Nov. 20, 2023
One of the easier and fastest apps I've installed and got working as intended. There were a few minor issues which support was extremely quick and responsive to help resolve. Also, their attention to detail with help setting up is amazing.
Nov. 17, 2023
We are really loving this app so far! As a small business focused on sustainability and quality, we make everything in small batches. We do have a production schedule, so we know what items will be completed soon. Timesact has allowed us to offer the Pre-order option to our community, so they can see the expected shipping date and order confidently, rather than waiting and wondering whether the item might be available, and when! The support is top notch-- Jolo helped me during my setup call, and he was very nice and helpful, adjusting the code in Timesact so that the buttons would look right. I had a question about applying a Shopify discount a few days later, and the customer service was so helpful-- I even got an email from the CTO which I thought was a very impressive level of care. My only feedback is that the text the app puts on the site is not automatically translated by Shopify's translate & Adapt, and they don't currently have a multilingual option. Its not a big deal, I just put the preorder message in both English & French, but something to be aware of so you know what to expect! Overall thrilled with the app and the support, and would recommend!
Nov. 15, 2023
Their support team is SUPER responsive, it's an intuitive app to use, and we're really happy with it!
Nov. 15, 2023
Facile d'installation, support client excellent (en anglais). Fonctionne à merveille, je recommande sans hésitation.
Nov. 14, 2023
Jolo was wonderful to work with and helped me get my account all set up over a video call!
Nov. 14, 2023
My set up call with Rommel was amazing. He guided me through all the apps potential and features. Explained everything in detail and did demo tests with me to show me the whole process. Really Recommend this app to merchants because of its easy to use platform and customer service. Thanks for all the help provided during my call!