All reviews

Rating Breakdown

  • 5
    98% (1,695 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,646)
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5 / 5 Share

Sept. 5, 2023

Jolo was incredibly helpful !

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Jonathan was helpful and the integration with my website was seamless

Store

Herlum

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Save us lots of time and money. Help is 10/10 from their staff. Any little issue they can help quickly. Tried two other apps and the support was not good. This app is a lifesaver and its very user friendly.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

I found this app at random trying to search for features I have been looking to implement into our store for weeks. The first thing I noticed was the review count so I checked the description on what their app accomplishes, I then realized this app is practically every (pre-order) and (back in stock notification) feature I have been looking for All IN ONE. I installed the app and with my accidental feature set up I already started getting orders back to back. The app developers offer a free video / zoom style guided set up and Jonathan was an absolute amazing help, Very inelegant, easy to understand, was able to break down every aspect of their app in which I had questions of in a way I could understand ALL while showing me in real time and helping me with edits and changes to the app and our website. I can continue in this review forever with the brief 1 hour call I had but to sum everything up I ended the call impressed. I have a lot of trust in this company and the app they have developed.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

This app works perfectly for us! And the team was so helpful in getting it set up for us. I would recommend to any store owner.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

Very quick and responsive customer support. I had some issues with my subscription app that didn't work with pre-orders, but their technical team solved it smoothly and quickly. The interface is also very clear and easy to use. Highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Great app, highly responsive support team to help you get pre-orders going on your website without delays, they've been key to keep our website online whole restocking our inventory.

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

It was great to have a face to face conversation about the Timesact Ap. We are moving forward with this ap and hopefully it's more reliable than the Pre-Orderly Ap. We did have a problem with the custom button not moving from Add to Cart to Pre Order Now however Rimmel helped fix the issue and sped up the talk between Shopify and Timesact and it started working better. Great support so far!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

Love the app, very user-friendly and customizable to everyone preference. As for the customer service, top notch! Really quick replys and aims for the customer's best experience. Overall really satisfied.

Using app

About 24 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Great experience! Completely stepped me through everything I needed and support double checked information that I did not know would impact things. Very thorough and efficient.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

I am very happy with the app but especially the excellent customer service. They were very helpful and informative.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Works exactly as advertised. Easy and intuitive to use, and support is super helpful! Would recommend all store owners to install this app

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Very cool product and great customer support! The set-up is super easy and intuitive, and the team set-up an appointment with us immediately to answer our questions and walk us through the app. thank you :)

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Just downloaded the app today and can easily say that the support is fantastic! I needed a few tweaks done for my website and Pam was very helpful, efficient and polite. I look forward to using this app and putting it into action!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Able to set up predominately on my own which is great. Spoke with the support team who were able to give me more advice and helpful solutions for what I am looking to achieve with my store! I also had an issue with my theme customisation, i logged a ticket and that was resolved straight away through support! Thanks guys :)

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

We worked with the Timesact devs to make a some code adjustments to fit our unique setup — they went way above and beyond to ensure we got it working for our launch date. Highly recommended.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Amazing service and great support. New to this app and the customer service fixed all the issues in less than an hour. Easy to use and highly recommend this app.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

We haven't had a chance to launch our backorder items yet, but the setup has been extremely smooth. We have a store with thousands of products, and were looking for a viable option for setting up backorders. So far, we have no complaints. This app's support is exceptional; we had numerous questions and requests, and the support team replied promptly with very helpful information, even going in and fixing the majority (if not all) of the issues themselves. I highly recommend this app for anyone looking to set up backorders on their store!

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Very easy to setup and June at customer support was responsive and helpful. Great to have these preorders setup. Thank you

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

I am new to Shopify and the 'apps' Working with Timesact has been great. They are very responsive and really take the time to walk through everything. Very Happy I chose Timesact.

Using app

1 day

Total reviews

1

Average rating

5.0