All reviews

Rating Breakdown

  • 5
    98% (1,695 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,646)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 17, 2024

I love the app because it is extremely easy to use AND Jolo provided top tier customer service which made me like the app even more!

Store

My Store

Using app

10 months

5 / 5 Share

July 30, 2023

Wonderful experience! Over delivered on value - required assistance with minor issue and was onboarded and optimized.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2023

Great app with even better customer support. I downloaded this app which was very easy to use compared to other pre-order apps. I had one small issue, the badge wasn't showing up on my product. I got in touch with Pam and she has it fixed for me in minutes. Definitely recommend this app.

Using app

About 2 hours

Total reviews

7

Average rating

4.7

5 / 5 Share

July 27, 2023

Timesact have been amazing! The team and Robert responded so quickly and dealt with my integration so smoothly. They went above and beyond to help me and made it so easy. Thank you so so much! Can’t recommend you enough!

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 25, 2023

On boarding session is definitely worth it! Leslie was very helpful and patient in explaining how to use this application.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 25, 2023

Great Onboarding session! Helped put away any doubts I had and got the product ready for pre order, Thankyou!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

Really easy to setup. Support was instantly available and sorted out the issue i had instantly, very happy with the app thus far.

Using app

39 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2023

I really like this app and how very automated it is. Easy to use. User friendly. Onboarding session helps a lot and makes the use of the application easier.

Using app

About 9 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

July 24, 2023

So far so good. I loaded the app on and set up myself very easily. I was then extended the offer to have an onboarding call and this was really helpful. I will now perfect what I have been eductaed on and then have another video call to tidy up. Two pre-orders in the first 24hrs.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2023

Definitely love this app! Super user-friendly for a non-programming background store owner. The support team is amazing too!!

Store

Petisan

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

I had an issue with the way buttons were showing up on my product page and customer support jumped right in and solved my problem. I’ve enjoyed having this app be apart of my store and grateful for the amazing support!

Using app

5 months

Total reviews

5

Average rating

4.8

5 / 5 Share

July 18, 2023

El onboarding fue muy bueno. El equipo tenia una gran disposición por enseñarnos a usar la aplicación. Muy util y lo recomiendo al 100%. Gracias Jonathan por tu amabilidad.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2023

I just had my on-boarding call with this app's team. They were very patient and helped my set up my store with the app. Everything works well and I am excited to start preselling some products!

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2023

This app is lovely and easy to navigate. We primarily use the pre-order function, and Timesact has all the necessary and advanced features available, from an all-around message display and partial payment option to special discounts. Not only was I impressed by the features of the app, but I was also amazed by the customer service. There is a free onboarding session for every new user, and Rommel, the account manager, walked me through the app and patiently explained everything and answered my questions. A live chat agent is also available during regular business hours, which provides significant reassurance in case anything unexpected occurs. Timesact starts charging once you have used up the 10 free pre-orders, which is understandable. After all, every business needs to generate revenue to keep running. The price after the free plan is reasonable compared to other apps out there offering similar functions. The bottom line is, if you are looking for an app that handles pre-orders, back-in-stock notifications, etc., I would strongly recommend Timesact.

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2023

Fantastic onboarding experience, and the app has all the features I needed. Excellent user experience and excellent customer support!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2023

非常容易设定和添加产品。如果可以更改字体就更好了。比如说Important Notice上的字体,不能和Theme的字体统一的。但是颜色是可以修改成一样的,所以也不是太大问题。可以设定折扣和full payment或者partial payment。比如说可以设定先付一定比例的定金,然后设计具体日期扣钱,可以指定日期,也可以几天/月后自动扣钱,基本符合了我的需求。暂时还没有订单,希望有订单后更好测试流程和rules。 Onboarding meeting非常有用,June非常helpful。因为我的theme比较多customised,所以需要她来帮忙添加Pre-order的badge在产品页和collection页面上,还有需要提高页面显示速度。June都非常快的解决问题,而且还提供很好的页面和文案修改建议。推荐新用户都尝试一下预约这个meeting。很有用!

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2023

I recently had an onboarding session for Timesect, an incredible Shopify app that assists with managing out of stock situations and pre-orders on my ecommerce platform. I must say, the experience was exceptional. My support technician, June, was not only extremely helpful but also highly proficient in addressing all my queries. During the 30-minute session, June went above and beyond to ensure that I fully understood the app's functionalities. She even offered valuable advice on customizing certain features to better suit my specific needs. Thanks to her expertise, the session was more than fruitful. I truly appreciate the outstanding support I received. Moreover, the payment packages offered by Timesect are quite reasonable, especially if I decide to increase the quantity for my subscription plans. With this app, I feel incredibly supported and confident in managing out of stock situations effectively. Writing a Mandarin Version (Chinese Simplified) for potential Chinese customers! :) : 评价: 最近我为我的电商平台上的一个Shopify应用程序——Timesect进行了一个培训会议,该应用程序在管理缺货情况和预订方面非常出色。我必须说,这次体验非常棒。我的支持技术员June不仅非常乐于助人,而且在回答我所有的问题上非常熟练。 在30分钟的会议中,June不仅竭尽全力确保我充分理解应用程序的功能,还为我提供了宝贵的建议,以便根据我的具体需求定制某些功能。得益于她的专业知识,这次会议收获颇丰。 我非常感谢我得到的出色支持。此外,Timesect提供的付款方案相当合理,尤其是如果我决定增加订阅计划的数量。有了这个应用程序,我在有效管理缺货情况方面感到极其得到支持,并且对此充满信心。

Store

RE.JUVE

Using app

About 21 hours

5 / 5 Share

July 10, 2023

The free onboarding was great! Lesley and John walked me through how the app works and answered all my questions! Super helpful and easy!

Store

Andy & Evan

Using app

14 days

5 / 5 Share

July 10, 2023

Support was incredible and was able to accomplish everything we needed at 11am on a Monday. Usually you have to wait forever but Johnathan was very responsive and got us taken care of

Store

Eco Fishing Shop

Using app

3 days

5 / 5 Share

July 10, 2023

Very useful app, comes with free plan, affordable and support is excellent when I encountered some issues. Highly recommend this app!

Store

The Emmery Co

Using app

About 6 hours