All reviews

Rating Breakdown

  • 5
    97% (1,775 ratings)
  • 4
    2% (36 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 93% (1,702)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 30, 2023

Thanks to the app's excellent customer support, I believe no one will need to worry about how to use it.

Store

JUNZEN

Using app

About 7 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 30, 2023

Good app and very good customer service. Can recommend.

Store

Page-10

Using app

7 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 29, 2023

Sometimes, customer service is the most important thing an app can offer. When I installed this app, I needed some help. The response was immediate. amazing customer service. Highly recommend this app for all of your pre-order needs.

Using app

1 day

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

We have just added this app a few days ago, and as I am brand new to it, I've had to reach out to the support team quite often. Each time my inquiries were addressed thoroughly and followed up promptly if they had to be escalated. All in all, it has been such a pleasant experience working with their tech team. And a shout out to Pam, who has been the go to person all this time, and she's been beyond helpful :)

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Jolo is the great person and very helpful!! He is very knowledgeable and has warm heart to help all issues I had, Now all solved. glad that I contacted. Jolo is great!!

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 26, 2023

I love TimeSact! I've done several pre-order campaigns and have found the app easy to set up and manage my products. The support is also excellent. The support video calls have all been complimentary, the staff friendly and knowledgeable and quick to resolve issues. I recently spoke with Jolo and he carried on the tradition of having a 5-star support experience. Go TimeSact!

Using app

8 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 25, 2023

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Jolo was excellent and clear. Thank you!

Using app

About 22 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

I'm totally new to running an ecommerce business and have been struggling to get enough product made and photographed to allow me to launch our site. Then, I realized there was particular interest in one product we make and that setting up a "pre-order" might be a great way to launch our brand in a limited way - but having never done it before, I was unsure how to proceed. This app made it simple and seamless and the orders are flowing in without any problems. I'm thrilled.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Timesact support was outstanding and got me up and running and through a couple of technical hurdles with my Shopify Theme to get the Pre-Order product working perfectly. Great company to work with!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

We'd been wanting to accept pre-orders for some time now. We tried a different app, but it didn't work and the company was unresponsive to our help requests. This app, however, is fantastic, and Timesact support for installation for my theme was instant. We were able to take pre-orders right away. I highly recommend this app for taking pre-orders.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Great help, problem solved!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

The service team's service is very good and they troubleshoot problems very quickly!

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

Jolo is AMAZINGGGGGGG! I am now confident with using the app. He answered all my questions and set up my products properly on the app. Customer service A++++++++++

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

Excellent customer service

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

I just started using this app and it is good so far. The best part is the free one-on-one demo that they provide. I had Jolo and he was so patient and great. He answered all of my questions in a clear and concise way!

Store

Edaalia

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

I recently started using Timesact, and it has been a lifesaver for managing pre-orders. In addition to that, I also use In-stock. The customer service team is exceptional and super responsive, which has made my experience using this app even better. I'm glad I found Timesact. Highly recommended!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

Love the app. Amazing support and looks good on my store.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

I had a incredibly helpful set up meeting! Everything was very clearly explained. I haven't started selling on the app yet but it seems straightforward and easy to use. The only negative is that the Pre-Sale button takes about one second to appear on the site so the shop buttons is visible when opening the page.

Using app

About 15 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 17, 2023

Love the app, Pam was really helpful and fast. The app helps a Lot to engage with my customers.

Using app

About 2 hours

Total reviews

3

Average rating

4.7