All reviews

Rating Breakdown

  • 5
    98% (1,695 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,646)
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5 / 5 Share

June 26, 2023

I just had a live support session with June and I found this so helpful! I am a new boutique owner and NEED all the help I can get with leveraging product receipts, marketing and inventory management. As an entrepreneur saving time and making best use of it is a priority and I appreciate a company like Timesact who invest time in their users, I'm a huge fan already!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 26, 2023

So far brilliant and easy to use bearing in mind I am not very technical. I had a couple of small issues, but Rommel answered and sorted my queries very quickly. So far I think its a great app, am still testing and learning, does what I wanted at a good price. Thankyou.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2023

Today, Rommel from the support team was very helpful. He took the time to patiently explain how to use the Timesact Pre-Order app, and when we found a few issues during setup, he promptly escalated them and resolved them within minutes. I'm very grateful for Rommel's support and know that if I have any other questions, he and the Timesact support team will be there.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2023

Our Family Business has been very happy with the Timesact App and the outstanding support that comes with the App. Thank you Timesact Team!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

Wonderful onboarding session which was really helpful, honest, and friendly. Have not transitioned to the app yet but when we do, we know we're in good hands. Thanks!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2023

Great app! Easy to install the customer support helped me troubleshoot an issue I was having with my theme. Highly recommend!

Store

AMASOUK

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2023

Perfect onboarding session with June. It was incredibly helpful to have to onboarding session. I thought I know how to use the app properly and yes for the start it was good but June helped me to get all of the potential out of it. Thank you so much!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2023

Lesley was so nice and to the point and helped me out in 30 minutes to setup the app . Now i can sit back,relax and get order automatically. Great app to have.

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 19, 2023

The onboarding session was so helpful. I had played around with the app and got the basics correct, but the little tweaks to the code needed for a customized Theme was beyond my capabilities, to add the banners and badges to product codes etc. I was even helped to speed up my site a little. Definitely recommend having the onboarding session

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 19, 2023

Onboarding session was really helpful! Jonathan and Lesley went above and beyond to assist me, even advising me on how to buy a domain name for my shopify account. Excited to begin my pre-orders.

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

The onboarding session was so helpful, I started playing around with the app when I first downloaded it and I got stuck half way through, The on boarding session really helped clarify and supported me in where I was confused and stuck. Instead of reading a help support page, having someone there to speak to and show you some tricks and recommendations was super helpful. Thank you so much!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

Really good onboarding, the app have a lot of features that are really good but could be a little confusing sometimes, but everything can get solve with customer support, easy to contact them and they are willing to help you in anything you need

Using app

5 days

Total reviews

2

Average rating

4.5

5 / 5 Share

June 14, 2023

Very very helpful (free) onboarding with their team. UI is very intuitive and pricing very fair. Thank you!

Store

Guise

Using app

About 21 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

June 13, 2023

Quick and simple to use. Noticed a small issue with Pre-Order tag appearing on Product page. Submitted inquiry. Fixed the issue quickly and promptly, all within a day. Great Customer Service Support.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2023

Confusing at first, but once you go through the onboard presentation the app is really easy to use and very helpful for sales.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

love it! support is perfect and helped me in a very efficient way. Will be using this app from here forward

Store

BUR BUR

Using app

About 1 hour

Total reviews

4

Average rating

4.0

5 / 5 Share

June 13, 2023

Great onboarding session was really easy and thorough. Really clear and concise app to use, excited to get going. Thank you

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2023

Excellent onboarding and easy to understand. Glad I got a tutorial - now to get it set up! Thanks!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2023

I had a great experience with the onboarding call! My agent was knowledgeable and thorough. Now I feel confident starting something new.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2023

Trialling the plug-in but required assistance with a site theme bug. Princess was extremely helpful and sorted the issue very efficiently

Using app

44 minutes

Total reviews

1

Average rating

5.0