All reviews

Rating Breakdown

  • 5
    97% (1,775 ratings)
  • 4
    2% (36 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 93% (1,702)
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5 / 5 Share

Oct. 17, 2023

So far so good! Easy to use app. Very user friendly and intuitive. When I did need help, I received immediate support. Highly recommend.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Great support! Always prompt and receptive!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Very impressed with the online video support given to assist in setting up. App looks super easy to use I am very excited to use the product.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

Jolo walked me through the Timesact App thoroughly and helped me understand how to navigate it. He was patient with me and very kind when I was confused. I definitely recommend this app to anyone wanting to begin offering pre-orders!

Using app

12 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

There's a reason Timesact has so many positive 5 star reviews - their customer support is unparalleled. They are so quick and responsive and helpful, especially as we're about to launch a new theme and wanted to make sure the process would be seamless with our pre-orders for when we publish the new site. Highly recommend :)

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

Jolo was extremely helpful in my onboarding session. I feel confident that this app is exactly what I needed to streamline my pre-order sales. Thank you so much

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Great tech support. They stayed with me until we have everything running.

Store

Shapeez

Using app

About 3 hours

Total reviews

16

Average rating

4.9

5 / 5 Share

Oct. 13, 2023

Simple et avec un SAV très sérieux

Store

Entrez

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Excellent application and efficient onboarding with a competent and pleasant technical team.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Only days into using this app and the setup is easy with a user friendly platform. Most of all, the support staff is exceptional in being available many hours of the day for urgent matters and they have resolved all of my issues or needs.

Using app

2 days

Total reviews

6

Average rating

4.7

5 / 5 Share

Oct. 11, 2023

So far, amazing app! Well priced for all the amazing features. Support has been efficient and setup has been relatively easy for the non-tech savvy user like me. Highly recommended.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Great app and support! They quickly helped me install the app and gave me extra information.

Store

Boshra

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

We encountered some issues during the initial setup, but I wanted to express my appreciation for the exceptional responsiveness of the customer service team. Their prompt assistance was greatly appreciated.

Using app

About 10 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Really great customer service, the app does what it says on the tin . Thank you

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

So far it's has been a pleasant experience. Interface are very user-friendly and straightforward. The team are very prompt in replying to any queries I have as well! Highly recommend!

Store

Wagacy

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2023

Jonathan was incredible. My 3pl has spent 2 months going in circles and saying it was impossible and in one hour Jonathan guided me to the perfect solution.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Easy to use and our video set-up call with Jolo was amazing. He was beyond helpful!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Great app and even better support - had a one-on-one zoom introduction the same day I installed the app. The Jolo from their team gave a 5 star service - even did some custom editing while we had 30 min chat. Highly recommended!

Store

COCO&CO

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Great customer service and love the new interface.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Did not fully use the app yet but it started with a great kick-off orientation call through the support team. Everything was very clear and user friendly, hope to benefit from it soon. Thank you!

Using app

About 3 hours

Total reviews

2

Average rating

4.5