All reviews

Rating Breakdown

  • 5
    98% (1,695 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 95% (1,646)
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5 / 5 Share

Nov. 17, 2022

Princess on the online chat was so helpful and responsive . I am very pleased with the application so far

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 15, 2023

We are having a few issues, but believe that it was something we did wrong on our end. Our support Rep. Miezty, was still willing to fix our issue, then coach me on how to avoid the same issue happening in the future. Very impressed with the level of support. Thank you Miezty!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

日本語にも対応していて、商品を複数予約販売できる機能を探していました。 ボタンの不具合があり、チャットでのサポート(日本語でも大丈夫とお返事をいただきました)を利用したところ 数分も経たずに対応してくれました。大変感謝しています。

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Awesome app and lightning fast support. The team was very helpful with installing badges and helped me set this up in under 5 minutes. Thanks a lot!

Using app

23 minutes

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

This preorder app is easy to set up and works great. The few questions and minor tech issues that we ran into were quickly resolved by the app support team.

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

User friendly and a great support / on-boarding. Like the design with badges and pre-order settings. Many Thanks to June & Andrei

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Great service & support!!! Very very fast and quick response to all my emails. highly recommended!!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2022

The app was soooo easy to set up and use! I didn't even have to watch their training. In addition, I had to contact the support system to get the "Pre-paid" banner across the item picture, and they responded within minutes and had everything set up in a timely manner. I'm so happy I chose Timesact! It has already increased my sales.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2022

The team is really great and is quick to respond to any issues with coding or helping us set up. Functionality of the app is great and our customers are already pre-ordering. Thank you team!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Alles in allem eine sehr gutes Tool. Auch technische Hilfe war sofort da um ein bestehendes Problem zu lösen. Von daher alles top und es sieht auch gut aus. Danke!

Using app

39 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

The support on this app is fantastic. They really go out of their way to offer immediate assistance. So far we have been delighted with the performance of the service and would highly recommend it. Plus we already had one pre-order in our first few days of adding it!

Store

Lore

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

I can't imagine better onboarding experience. We started from the call with two people from the app team. They addressed all questions ahead and now I know what I'm doing. I wish all apps have support like this one. Thank you guys!!!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2022

I have been searching for a pre-order app for some time . I tried a couple but they just didn't yield the expected results. Then I found this app with was so user friendly , easy to set up and customer service was exceptional. We had a little issue with the preorder button and the preorder banner which was solved quickly by Miezty. I would definitely recommend this app for anyone looking to capitalise on pre order holiday sales. Well done Timesact Team!

Store

BOXBLES

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2022

I had an issue with the "In Stock" "Out Of Stock" and the dev team helped me sort the issue the same day. Amazing service.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2022

Perfect Support, super fast and very helpful. Now the problem is solved and everything is working. I'm very satisfied. Thank you very much.

Using app

18 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Incredible support. Very responsive and quickly solved my problem. I had initially downloaded a different pre-order app and the customer service was terrible / took too long to address my problem so I deleted and found Timesact instead. They were so helpful and the app works perfectly. Highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

Super service, Réponse presque immédiate alors que j'utilise la version gratuite. Et je vais enfin pouvoir vendre en preorder!!! Merci à l'équipe de Timesact pour leur soutien. Great support team, very prompt!!! Thanks again!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 2, 2022

I used this app to set up a preorder facility on our shopify site, it was easy to install and easy to navigate. I had to get customer support help with adding the preorder badge on the product image. The customer support by email was very efficient and got my problem sorted straight away. I couldn't understand how to use the live chat feature, that didn't work for me but emailing customer support did .

Using app

1 day

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 2, 2022

I love this app. The pre onboarding call helped me understand the app features. The team was very knowledgeable and accommodating to my needs. I would definitely recommend this app to anyone using shopify.

Using app

9 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 29, 2022

I installed the app and needed some help to tweak some settings so as to exactly match my theme's styling. I reached out to support and they responded quickly and provided a fantastic service. They understood my requirements, were conscientious, polite and very thorough. I now have the app set up exactly as I need it. So definitely a 5-star rating is deserved for the app and for the support provided. Now I will just sit back and wait for all of the pre-orders to some though :-)

Store

TOYBOX

Using app

1 day

Total reviews

31

Average rating

5.0