Preorder Now Presale Timesact
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helped get all our back order items up for sale and team was super responsive and helpful in getting everything together at install - even when it required some custom coding with our theme
Princess and Robert were very quick to respond, and very patient with my late reply times. They were able to sort out the issues very quickly and took it one step at a time. My issue was resolved without issues or conflicts. Very high quality support.
Timesact product and customer service is amazing and the turnaround time is very quick. High recommend using this!!!
We're in a mad rush to launch our shop and have some items for pre-order so installed timesact. Since our site is highly customised we had an issue getting the right colour for the "ribbon badge" on the products. Contacted timesact support and got a reply in 10 minutes. We granted collaborator access and Princess from support sorted the customisation straight away! Very pleased with the customer service and the app overall is really easy to use.
There's better apps with free plans. There's better apps with free plans. There's better apps with free plans.
Hi there, I can see that this is a review given in anger. I empathize with you because times are tough and there is no shortage of reasons to be angry. I am often angry when heavily stressed and any little thing can set me off. In my experience often the only cure for our anger especially when it relates to other people is just talking it out and finding common ground and solutions. I have reached out to you and hope you will choose to talk to me because I really want to talk to you and understand you better. For other people reading this I will also provide some context for our discussion here: 1) You have used up your free plan with us (because the app does have a free plan for your first 10 pre-orders - by that I mean orders that contain at least one active pre-order variant). 2) I reached out as I do to all of our customers when this happens, to congratulate you and to let you know that you should consider upgrading. 3) I also informed you that we have a 24 hour grace period from when you are informed until the service is disabled. 4) You acknowledge my message and told me you would be looking into other apps. 5) I thanked you for informing me and respected your decision. I did not make any comment, try to sell you anything or did anything try to make you change your mind. 6) Then I take it that you did not actually look for another app in fact and as you were informed the service was cancelled after the 24 hours had passed. There was nothing out of the ordinary here in my experience but perhaps there are other things I do not know about and am ready and eager to learn more from you if you will choose to have a conversation with me. I hope you do so we can both feel better about this. Thank you for reading this, Andrei from Timesact
Being a novice, the onboarding call was useful. Andrei was very informative and helpful. I was able to grasp the basics.
The app works great with quite a bit of customization available to fit our stores sales needs and color scheme. On the rare occasion I've needed customer support, it has been excellent & pricing is reasonable too! Over the past year they've upgraded the app several times. Most of the changes have been a great improvements in functionality and ease of use.
Timesact's responsiveness is super impressive! So helpful & fast — thank you so much for all your support!
The app works great, especially after the onboarding call with the team. Great customer service! We will use it again.
Timesact has provided wonderful customer service! The preorder system was new for me and they have helped make this process easier.
I chose Timesact as a preorder app based on the reviews and am very glad I did. The app is fairly straightforward to use; however, I discovered that given my custom store template the pre-order button was appearing only on product pages and not the home page. As other reviewers mentioned, Andrei is incredibly responsive. After setting up an onboarding call, Andrei arrived prepared to talk through a solution, oriented me to the app features I had not yet used, and provided clear instructions for next steps. The custom implementations were complete and functional within a few hours of our call. As a free plan user this is exactly the kind of support that would make me want to upgrade!
This app was a great addition to our site and the products we offer. The customer service team was very helpful and quick to answer any questions and help with any issues. Recommended app
Am fost atat de multumita de aceasta aplicatie incat am instalat-o si pe un al 2 lea website. Nici nu stiam cate comenzi pierdeam pentru ca ramaneam fara stocuri, pana cand am vazut cate pre-comenzi primesc. Foarte usor de instalat, configurat si operat. La un moment dat am avut nevoie de suport pentru a configura ceva si Andrei m-a ajutat imediat. Imi place si faptul ca abonamentele sunt foarte flexibile: pot sa cumperi un plan mai mare cand ai nevoie si sa te intorci la planul mai mic atunci cand ai stocuri suficiente. Recomand aceasta aplicatie, incercati-o, nu aveti ce pierde, doar de castigat daca va aduce mai multe vanzari.
App works great so far, and support has been very attentive and helpful as well! Would recommend for pre-orders
I needed a couple of customizations, and Andrei was very helpful and added them immediately to my website. So far, the app works great!
the app works great and the support was fast and really efficient, helping us to develop a particular feature.
Great for quick and easy pre-orders! Free consultation and customisation was super helpful. Will recommend.
The app works well and the founders, Andrei and Robert, have been really helpful. They helped customize what was needed in a very timely and effective manner. I would 100% recommend this app.
We have recently integrated this app onto our website and are very pleased with the onboarding experience. The Timesact support team were very informative and attentive during the whole process. We would recommend Timesact to anybody looking for a pre-order app that's new to Shopify!
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