tiny Email Marketing
Shopify Email Marketing Platform For Free - Install Now
Rating
4.0
feedback
74
chart
#10,227
All reviews
Review RSS Feed
Dec. 3, 2025
Integrating this app with Shopify is a real struggle. Eventually i gave up
We’re really sorry to hear about the issues you experienced while trying to integrate our app. We’ve sent you an email as well, so we can connect directly and discuss this further to get it resolved as quickly as possible. We couldn’t find any previous support request from you, so we’d greatly appreciate any details you can share to help us investigate properly. Thank you for your feedback, and we hope to turn this experience around for you.
Oct. 20, 2025
Totally useless app. Continously getting error messages during installation. Message always saying they are sorry. Could never instal it, telling me to try again. I tried at least 10 times.
We're really sorry to hear you had trouble installing the app. We’ve sent you an email so we can better understand what went wrong and help get this resolved for you as quickly as possible. We’re here to help and would love the opportunity to get things working for you.
June 12, 2025
I uninstalled this app after not needing it and have been spammed with acquisition emails since. I have had to unsubscribe 3 times from their email list, and am still getting contacted. Not great coming from an EDM App....
April 26, 2025
Janhavi was really helpful. Jumped on the Google Meet straightway to show me the product information in details and gave me recommendations.
April 24, 2025
Ninad was very helpful and quick response to help solving the DNS setting issue! great services! thx
April 16, 2025
Nida Desai was very helpful. We have 3 Shopify stores and we use for all of them TinyEmail marketing campaigns. Great app and great support team!
Jan. 11, 2025
They offer so many amazing features—I’m absolutely loving it! It’s incredibly user-friendly, much easier to navigate than other email tools I’ve tried. Their customer service is lightning-fast and super helpful. A must-have for your Shopify store. Definitely 5 stars and beyond!
Dec. 18, 2024
Absolutely horrible experience. They couldn't see any of my customer data from Shopify. We worked on it for a week. They couldn't ever see my customer data from any prior campaigns. They will continuously promise that they will help you, but then they won't actually do anything.
Dec. 17, 2024
Hi Janhavi, Just wanted to say thanks for the great customer service. Your quick responses and help to understand everything so easy. Really appreciate the effort you put in.
Nov. 21, 2024
Great email application. Can always get support when I need some. Ninad helps a lot and offers important suggestion.
Nov. 14, 2024
Awesome app with everything you would need to send email campaigns, and has pre-built abandoned cart, welcome, and win-back emails which is a huge time saver. Great customer support as well, and on the off chance they're not online, they answer emails super fast. Thanks!
Oct. 23, 2024
Hi, this is a great free service for companies who want to begin email marketing. They provide amazing support who are always ready to help. they provide solutions and make sure you are following good email practices. They provide freedom to customize almost all parts of the email and an easy to read analytics dashboard.
Oct. 8, 2024
Amazing customer support by Janhavi Singh and his tech support guy to sort the issue out. I would recommend this app to everyone. But please make sure when you start using this app it will be tiny bit difficult for beginner to start but once done then no issues. Thanks again for developing a such nice app for shopify.
Oct. 1, 2024
really bad can not do simple thing which verify email
Using app
43 minutes
Total reviews
4
Average rating
3.0
Hi Kamo, Thank you for your feedback regarding the email verification process in our tinyEmail Shopify app. We understand your frustration and appreciate you taking the time to share your experience. Email verification is a crucial step in ensuring the security and deliverability of your emails. When you verify your email address, it helps to: Prevent spam: Unverified email addresses are often associated with spam, leading to your emails being blocked or marked as junk. Improve deliverability: Verified emails are more likely to reach your intended recipients, increasing the effectiveness of your marketing campaigns. Enhance security: Email verification helps to protect your account from unauthorized access and spam. We apologize for any inconvenience caused by the verification process. We are committed to providing a seamless and user-friendly experience. If you continue to encounter issues with email verification, please don't hesitate to contact our support team at [email protected]. We'll be happy to assist you further. Thank you for your understanding and continued support.
Dec. 27, 2024
I installed this app and start using it. After 2 days this app was frozen and never worked again. However the payment was also deducted after 7 days of trial. I contacted support and provided them the proof but no answer. I have all my subscriber from our website and have consent.
Hello Adore, 1) Our app is Free when you install it via the app store. Installing from our website is a paid service as we only offer free service to Shopify merchants. Please reach out to CS for a refund. 2) Accounts "freeze" for a violation of our Anti-Spam policy. You may only use tinyEmail to send Opt-In emails to your subscribers, not unsolicited ones. Compliance @tinyEmail
July 30, 2024
Laxman help me to start using tiny email spending all the time I needed to understand the application and to configure the email sender. 10/10 recommended.
July 16, 2024
Servizio clienti efficiente e velocissimo. Lexman è stato di grande aiuto!
June 27, 2024
Horrible UI, horrible support that is not responding. 24/7 support is a total SCAM! Don't recommend...
Hello, I am deeply sorry to hear that your experience with our UI and support team did not meet your expectations. We strive to provide excellent 24/7 support and regret that this was not reflected in your recent interaction. After reviewing your case, we found that our support representative responded quickly but needed additional time to consult internally on one of your queries. I understand that this delay may have impacted your tasks and hindered your product adoption, and I apologize for any inconvenience this caused. Your feedback is incredibly valuable to us, and we are committed to making improvements based on your experience. Please feel free to reach out to me directly at [email protected] for any unresolved queries or additional questions. We are dedicated to providing you with the best support possible!