All reviews

Rating Breakdown

  • 5
    93% (43 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (3 ratings)

Reviews with Text

  • 83% (38)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 17, 2023

Brilliant app and brilliant customer service. The customer support actually was very helpful and also the app is really easy and helpful to use.

Using app

11 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 16, 2022

Huge issue - won't charge us but is charging us??? and is installed but can't use and won't open because we stuck at payment page.

Using app

9 minutes

Total reviews

1

Average rating

1.0

Developer Reply

UPDATE: The billing issue is resolved, we are waiting for you to confirm :-) I tried to reach out to you via email but never heard back. Have a great day! :-) -Shahar -- Hi, Thank you for your review and for sharing a loom screen recording of the issue. That issue seems to be related to Shopify's Billing - because the subscription approval screen is entirely related to Shopify and not to our app. We've witnessed that this issue resolves automatically by uninstalling and then re-installing the app, would you be able to try that? We will also reach out to Shopify regarding this strange issue that prevents merchants from activating the app's subscription. Update: We have reported to Shopify about the billing issue and await their reply. In the meantime, we instructed the merchant to uninstall and reinstall the app, as it appears that it resolves the mentioned issue. Thanks again! :-) -Shahar

5 / 5 Share

Nov. 16, 2022

Great App Pixel installation was easy and support was very fast and helpfull he even helped me by some other problems !

Using app

42 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

Perfect UI/UX. Really easy to use and set up no matter how many pixels you need. Also, great immediate support from customer service. Recommended

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

I was unable to install the official TikTok app as my country is not supported, but I use agency for my TikTok ads. This app helped me install the TikTok pixel events without any issues and saved me a headache, thanks a lot!

Using app

14 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Super Support vielen Dank Kann man echt nur weiter empfehlen wenn alle so nett und hilfsbereit sind. Vielen Dank

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

April 28, 2022

Great support and app! Very pleased with the app. You can connect easily the tik tok ads manager to your shopify store. Ideal for Romania and other country where the native Tiktok app does not work.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2022

I was looking for an app to help install multiple TikTok pixels on the same store and this app helps to do it effortlessly. The support team is amazing too, my special thanks to Shahar and Zeeshan ;)

Using app

About 17 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

April 23, 2022

Customer service was so patience and did everything that needed to be done to make sure my pixel was up and running. Thank you

Using app

About 1 hour

Total reviews

4

Average rating

2.0

5 / 5 Share

March 9, 2022

Had a slight issue with the triggering of events when first downloaded, but Shahar was very quick to fix the issue. Much easier than setting this up manually.

Using app

20 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

They have a very helpful team, helped to migrate my pixel code to Tixel app. I would recommend this App.

Store

Sokofy

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

Excellent support! Somehow we installed 2 pixels on the website, and try to remove one. The support team helps us with this issue within 1 hour. That's really supportive! Everyone can trust this team.

Store

MXbueno

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 30, 2022

Everything is perfect! Thank you! Fantastic support mode - enabled!:)) All events working correctly!!!

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

Installation has been straight forward. Had a small issue a few months after installation and support was able to solve the problem quickly.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Since the official tiktok app is not available in certain countries, we decided to use Tixel and it has been a great experience so far. Installation was seamless, and Shahar from support has swiftly answered a few technical questions and resolved our dilemmas. We also needed a small theme customization, which has also been provided. Highly recommended, efficient app with an A+ support.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2022

Support was very quick in solving the issue that I had in my site. Highly recommend app. Thank you!

Using app

40 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

Saved me days of headaches I was having juggling multiple pixels. and the support is 5*. Thanks Shahar

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2021

I had an issue setting up the pixel and Shahar has been really helpful! He even offered to set up the settings himself. I definitely recommend this app!

Using app

23 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 10, 2021

App works very well, everything was set up easily. Support team helped me with the problems i encountered. Recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

App is great, support helped me setup everything really quick. They are really great and will go out of their way to help you. Thank you!

Store

Sky Map

Using app

2 days

Total reviews

4

Average rating

5.0