All reviews

Rating Breakdown

  • 5
    99% (70 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 90% (64)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 22, 2025

Elise, Jason, and the entire Toki team have been amazing from the beginning! Their willingness to help us set up and start a loyalty program for our customers has been very refreshing. The integration into Shopify made everything simple. We also appreciate the many customization options available so that the Toki Wallet, App Blocks, and Modules fit our current branding and store theme. Five stars all around!

Store

Bumkins

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 26, 2024

Toki has been an absolute game-changer for us. Nikita, Elise, Jason, and the rest of their team are top-notch – whenever we’ve had questions or needed assistance, they respond quickly and go above and beyond to help us out. It saves us time and helps make us more money, it’s a no-brainer.

Using app

5 months

Total reviews

5

Average rating

4.8

5 / 5 Share

July 15, 2024

Jason and the team at Toki have been a delight to work with. They offer a robust rewards program with loads of features that is also fully customizable. They are always responsive and willing to help. I would highly recommend Toki for anyone looking to get started with loyalty and rewards.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2024

We have had the best experience with Toki, they are super responsive, always willing to jump in and help. I would recommend them to anyone who is looking to start a rewards program!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 25, 2024

We've been using Toki for our Loyalty & Membership program at Tiri Pro, and it's been an absolute game-changer! ‎ Setting it up was simple after utilizing their convenient templates, and the app integrated easily with our Shopify store. ‎ What's been really phenomenal is how Toki handles all the loyalty rewards & membership build-outs alongside our team through launch. We were able to create a really dynamic experience that allows our brand to evolve. ‎ It's made keeping our customers engaged, incentivized, and coming back for more a total cakewalk. We’re learning valuable insights, our community is getting rewarded, and it’s all done in a beautifully branded interface that we made in Toki’s backend. ‎ Our customers absolutely love the exclusive perks and how smoothly everything works for them. But with that, I've got to give a shoutout to Toki's customer service team too. Whenever we've needed help, they're right there with the answers and great advice. Can't say enough about how helpful they've been! ‎ Elise, the founder, is a total visionary, which we love (and we are too!). It’s rare to see founders be so involved with onboarding and customer satisfaction, so it made it very easy to make it work. ‎ If you're looking for a way to really boost customer loyalty and drive more sales, we at Tiri Pro can't recommend Toki enough. They've nailed it for us!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

The Toki team has been great in supporting our referral campaign. Despite their small team size, they consistently delivered updates promptly to meet our needs. Their flexible billing structure has been particularly useful, allowing us to test the market before making a significant budget commitment, unlike many of their competitors. I recommend Toki to anyone in need of a referral program integration. Give them a try, and you'll be glad you did.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 1, 2024

So far so good. Been using this instead of another loyalty platform and really enjoyed how slick the backend is. Easy with the magic link, no issues for customer logins and lots of great features. I really like how they're really hands on and listen to feedback. Looking forward to growing with them

Using app

24 days

Total reviews

8

Average rating

4.8

5 / 5 Share

March 26, 2024

Working with the Toki team has been a breeze. Brilliant minds with answers to every problem. Their app has made our day-to-day significantly easier. They have replaced Loyalty Lion capabilities + several more that LL was missing. The backend is intuitive and easy to navigate. Highly recommended.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2024

We just started using Toki for our reward program, and I really want to share how great it is so far. Elise and her team are super helpful. They answer all our questions fast and make it easy for us to get started. They're really nice to work with. We also really like how Toki looks. It's new and different, which makes our program stand out. It gives our customers something fresh and fun, plus some cool features too.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 25, 2024

Toki stands out as a top-tier loyalty app for Shopify, offering a comprehensive suite of tools to enhance customer retention and experience. Its standout feature is the versatility in loyalty activities, allowing businesses to tailor programs creatively. From earning points through purchases to engaging challenges that unlock rewards, Toki keeps users engaged and incentivized. The app also introduces a Wallet Pass for Google and Apple, streamlining how customers track loyalty levels and rewards, making it effortless to redeem benefits or invite friends. Moreover, Toki's support team is exceptional, providing fast, responsive service and actively listening to user feedback to continually improve the platform. This combination of flexible loyalty program design, user-friendly features, and outstanding support makes Toki an invaluable asset for Shopify merchants aiming to elevate their customer engagement and loyalty strategies. It’s a game-changer for stores looking to boost repeat business and foster deep, lasting customer relationships.

Using app

About 2 months

Total reviews

14

Average rating

4.5

5 / 5 Share

March 11, 2024

Doing the install right now. It is a very powerful software. Will take some time to get used to because of all the options you have. Customer service is very good, very attentive and detail oriented. The support articles are extensive. This has everything you ever could have imagined. Switched from Yotpo Loyalty which was good customer service and good program but pales in comparison to the feature count of Toki - and Toki comes at a better price. Very glad I found them, and I have no doubt they will be continuously improving the experience.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2024

Toki has been pretty amazing so far. For the past few years we've been looking for a good rewards + loyalty + referral system, finally we found this one with ALL the features we want. All the settings are easy to navigate, the interfaces for front-end and back-end are very pleasant to use. Although the pricing can get hefty if you want all the features, but there are options to start easier and then progress into more advanced functionalities. The only suggestion I have so far is to have a longer trial period for new users, there are so many things to configure, it's not an easy task for any small business to complete within two weeks time. We are very looking forward to launch our membership program with Toki's help.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 2, 2024

The support has been amazing and the team has been able to customise the features according to how we need them. We are confident Toki will be a reliable long term partner for our rewards program

Store

Dewha

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

We are truly happy with Toki. The whole team has been nothing but rockstars. They immediately jump in and handle everything we've needed! The app itself is very customizable and allows you to make your branding shine. If you're even considering giving Toki a try, we 100% recommend setting up a meeting and a demo!

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

The future of loyalty programs. Toki is a game changer that offers the most up to date tech for a modern loyalty program. The team offers amazing support, and a great platform. We switched from Loyalty Lion and have added 3x the features overnight. Toki is your MUST HAVE loyalty program if you are looking to elevate your brand!

Store

plug

Using app

5 months

Total reviews

12

Average rating

4.0

5 / 5 Share

Jan. 22, 2024

Toki has been a really excellent partner as we explore our entry into Loyalty and Referral. Elise and her team have been extremely accommodating and receptive to feedback, often building our requests directly into their product roadmap. We've ben focused on referral first, and I'm exciting to expand our Loyalty program next!

Store

DIGGS

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

We’re setting up Toki for an Enterprise client - and testing membership, paid membership, wallet, perks, quizzes, and more. 5 Stars experience so far! Will give an update once the build out is completed

Store

Farm2Me

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Absolutely love the Toki rewards program plugin for my Shopify store! It seamlessly integrates into my website, making it incredibly easy for customers to earn and redeem points. The customization options are fantastic, allowing me to tailor the program to fit my brand perfectly. Plus, the analytics feature provides valuable insights into customer behavior. A must-have for any e-commerce business looking to boost customer loyalty and engagement!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

The Toki team has made app integration and marketing seamless for us! We had a vision for our memberships program, but couldn't quite bring it to life on our own. We are super thankful for all their help throughout this process.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Very excited to get Kenny Flowers launched with the Toki Rewards program for our new "Island Society". Elise and the team helped with onboarding and launching the program from start to finish, and they are always available to help with any updates needed. Amped to see how our program grows with the help of the Toki platform. Cheers!

Using app

About 2 months

Total reviews

5

Average rating

4.2