Toki Loyalty Program & Rewards

March 11, 2024

Doing the install right now. It is a very powerful software. Will take some time to get used to because of all the options you have. Customer service is very good, very attentive and detail oriented. The support articles are extensive. This has everything you ever could have imagined. Switched from Yotpo Loyalty which was good customer service and good program but pales in comparison to the feature count of Toki - and Toki comes at a better price. Very glad I found them, and I have no doubt they will be continuously improving the experience.

March 8, 2024

Toki has been pretty amazing so far. For the past few years we've been looking for a good rewards + loyalty + referral system, finally we found this one with ALL the features we want. All the settings are easy to navigate, the interfaces for front-end and back-end are very pleasant to use. Although the pricing can get hefty if you want all the features, but there are options to start easier and then progress into more advanced functionalities. The only suggestion I have so far is to have a longer trial period for new users, there are so many things to configure, it's not an easy task for any small business to complete within two weeks time. We are very looking forward to launch our membership program with Toki's help.

March 2, 2024

The support has been amazing and the team has been able to customise the features according to how we need them. We are confident Toki will be a reliable long term partner for our rewards program

Feb. 15, 2024

We are truly happy with Toki. The whole team has been nothing but rockstars. They immediately jump in and handle everything we've needed! The app itself is very customizable and allows you to make your branding shine. If you're even considering giving Toki a try, we 100% recommend setting up a meeting and a demo!

Jan. 23, 2024

The future of loyalty programs. Toki is a game changer that offers the most up to date tech for a modern loyalty program. The team offers amazing support, and a great platform. We switched from Loyalty Lion and have added 3x the features overnight. Toki is your MUST HAVE loyalty program if you are looking to elevate your brand!

Jan. 22, 2024

Toki has been a really excellent partner as we explore our entry into Loyalty and Referral. Elise and her team have been extremely accommodating and receptive to feedback, often building our requests directly into their product roadmap. We've ben focused on referral first, and I'm exciting to expand our Loyalty program next!

Dec. 1, 2023

We’re setting up Toki for an Enterprise client - and testing membership, paid membership, wallet, perks, quizzes, and more. 5 Stars experience so far! Will give an update once the build out is completed

Nov. 30, 2023

Absolutely love the Toki rewards program plugin for my Shopify store! It seamlessly integrates into my website, making it incredibly easy for customers to earn and redeem points. The customization options are fantastic, allowing me to tailor the program to fit my brand perfectly. Plus, the analytics feature provides valuable insights into customer behavior. A must-have for any e-commerce business looking to boost customer loyalty and engagement!

Nov. 28, 2023

The Toki team has made app integration and marketing seamless for us! We had a vision for our memberships program, but couldn't quite bring it to life on our own. We are super thankful for all their help throughout this process.

Nov. 27, 2023

Very excited to get Kenny Flowers launched with the Toki Rewards program for our new "Island Society". Elise and the team helped with onboarding and launching the program from start to finish, and they are always available to help with any updates needed. Amped to see how our program grows with the help of the Toki platform. Cheers!

Nov. 27, 2023

We've been using Toki for our loyalty program at our store and have found their service to be notably reliable and efficient. We had some questions about integrating Toki with other tools we use, and the team provided clear, detailed solutions that really demonstrated their expertise and commitment to customer satisfaction. This level of support has significantly eased our workflow. Couldn't recommend more

Nov. 21, 2023

This system is SOOO good! The support I have received from the team has been outstanding so far and I'm very excited by the prospects ahead. The interface is easy to setup and integrate and the functionality is simple and outstanding. There are many tutorials to help, alongside live chat with fast responses. I have tried several loyalty apps - this is hands down the best one I've experienced. 5*****

Nov. 16, 2023

Can't say I recommend, sadly. Saw the positive reviews and decided to give it a go, but even with help from their team it still was far too complicated to set up and get working. I reached out to the team to see if they could help since they're seemingly very new, and I assumed still working out some bugs. It ended up being way easier to go with Yotpo loyalty and I don't recommend this app at all. Plus the team, while helpful, just doens't know what they're doing.

Aug. 8, 2023

Finally, someone built a loyalty program for the 21st century. Writing this as a happy customer, no affiliation with Toki! I've honestly been so fed up with existing loyalty programs so when we found Toki, we knew we had a better way to serve our community of 50,000 customers. What stood out to us about Toki special was the following: - Innovating the wallet as primary interaction interface of program - Referral paths confirmed and clear as a privileged customer experience - Activities and rewards tied to participation in community / brand initiatives - Universal log in via existing email profiles The future of loyalty is getting brighter - we're excited to launch new community challenges and initiatives to our following. Oh, one last thing, with a wallet that stays in front of all of our customer experiences, it means we can now integrate our content pushes WITH loyalty where we couldn't before. Excited to make this a key part of our stack at lunchbox!

Aug. 7, 2023

We've been really impressed by toki. Although a newer app the potential Toki has to unlock for your business is limitless. The team is also provides great service and is really attacking the loyalty game differently than those before them. Highly recommend.

Aug. 3, 2023

We recognized the importance of a loyalty program for our brand, and sought a solution that could offer more than just cash back and incentives to our customers. Toki was that solution! Our goal was to have a platform that would allow customizable loyalty programs and a referral system where customers can present their own apple/ google wallet pass to not only give discounts but also to receive credits in doing so. In addition the exceptional level of customer support provided by their customer support is unbelievable. It exceeded any other support experience we had encountered before. The product itself is outstanding, constantly evolving, and has proven to be highly effective in increasing customer engagement and boosting revenue. If you're seeking a way to actively engage with your customers beyond SMS and Email, we highly recommend the Toki app.

Aug. 3, 2023

The best rewards app for Shopify that I've tried. The support from the Toki team has been great, both in terms of responsiveness and for customizing our program. Would highly recommend.

July 25, 2023

Toki is the best value in ecommerce rewards, period. Their feature set is second to none in our experience, and their unreasonably accommodating support makes it feel like we have our own rewards team in-house; Elise and Bonnie took a genuine personal interest and sense of urgency during our very needy onboarding month. I tried several others in the past that never got fully implemented because the support was weak - Toki simply MAKES IT HAPPEN. If you try them out and for some reason regret it, I'll send you a free pack of Gardencups.

Jan. 24, 2023

Elise and her team are incredible to work with and the platform itself is so easy to integrate! Excited to be at the beginning of this new era in loyalty with Web3 as a core component. If you are interested in learning more & just connecting with us at Hummii Snacks just reach out at [email protected]

Jan. 16, 2023

We have been working with Toki for the past few months and have been absolutely impressed with their customer-centric approach and innovative loyalty platform. Toki's platform is incredibly user-friendly and intuitive, allowing us to quickly set up a loyalty program and start rewarding our customers. The platform also provides a comprehensive set of tools and insights, allowing us to track customer engagement and loyalty. The integration with Toki has already made a huge difference in our customer loyalty and engagement. We have seen an increase in customer visits, purchases, and repeat customers. Moreover, we have been able to easily customize our loyalty program to our needs and preferences. Overall, we are thrilled with our partnership with Toki and highly recommend them for any ecommerce store looking for an innovative and effective loyalty platform. We are confident that Toki will continue to be a great asset to our business and help us to drive more sales and build customer loyalty.