Toki Loyalty Program & Rewards
All reviews
Elise, Jason, and the entire Toki team have been amazing from the beginning! Their willingness to help us set up and start a loyalty program for our customers has been very refreshing. The integration into Shopify made everything simple. We also appreciate the many customization options available so that the Toki Wallet, App Blocks, and Modules fit our current branding and store theme. Five stars all around!
I wanted to highlight a few things about the Toki app that I believe set it apart from the overwhelming number of choices for loyalty and reward apps out there. 1. Their Team: they take customer support seriously and their enthusiasm to figure out ways to truly customize to meet your loyalty and membership needs is huge. I've spoken with both Jason and Elise during my time on the app and they have felt like an extension of our team vs. the cold, rehearsed app sales/client success managers I'm used to. 2. Their Product: I was so impressed by what Toki was building, the sheer breadth of their features is huge. You can really feel that they are trying to be leaders in their space and innovate alongside their customers. To list a few more unique features they offer: store credit, paid memberships, apple wallet passes for in-person redemption/shopping, community channels, alliances to cross promote with other brands, exclusive member-only products, and so much more. 3. Their Design Portal: it allows you to have so much customization over their widgets whether you want a pop-up, embedded, or to build your own pages with specific sections. Other loyalty apps we've tried were very rigid in their design offering, only allowing you to customize colours, logos and icons.
Toki has been an absolute game-changer for us. Nikita, Elise, Jason, and the rest of their team are top-notch – whenever we’ve had questions or needed assistance, they respond quickly and go above and beyond to help us out. It saves us time and helps make us more money, it’s a no-brainer.
Jason and the team at Toki have been a delight to work with. They offer a robust rewards program with loads of features that is also fully customizable. They are always responsive and willing to help. I would highly recommend Toki for anyone looking to get started with loyalty and rewards.
Elise and the team at Toki have been absolutely amazing! Their positive and happy attitude really shines through in the way they have created the best Loyalty and Membership App in the market. Toki is hands down the best Loyalty and Membership App available in the market. Their app is designed to boost customer loyalty and drive more sales through its engaging activities, challenges, and airdrops. The team at Toki, led by Elise, has been truly exceptional in delivering a phenomenal customer loyalty experience!!! This review is a Star review for Elise, Toki team and Toki if I could give more stars I would!
We have had the best experience with Toki, they are super responsive, always willing to jump in and help. I would recommend them to anyone who is looking to start a rewards program!
We've been using Toki for our Loyalty & Membership program at Tiri Pro, and it's been an absolute game-changer! Setting it up was simple after utilizing their convenient templates, and the app integrated easily with our Shopify store. What's been really phenomenal is how Toki handles all the loyalty rewards & membership build-outs alongside our team through launch. We were able to create a really dynamic experience that allows our brand to evolve. It's made keeping our customers engaged, incentivized, and coming back for more a total cakewalk. We’re learning valuable insights, our community is getting rewarded, and it’s all done in a beautifully branded interface that we made in Toki’s backend. Our customers absolutely love the exclusive perks and how smoothly everything works for them. But with that, I've got to give a shoutout to Toki's customer service team too. Whenever we've needed help, they're right there with the answers and great advice. Can't say enough about how helpful they've been! Elise, the founder, is a total visionary, which we love (and we are too!). It’s rare to see founders be so involved with onboarding and customer satisfaction, so it made it very easy to make it work. If you're looking for a way to really boost customer loyalty and drive more sales, we at Tiri Pro can't recommend Toki enough. They've nailed it for us!
The Toki team has been great in supporting our referral campaign. Despite their small team size, they consistently delivered updates promptly to meet our needs. Their flexible billing structure has been particularly useful, allowing us to test the market before making a significant budget commitment, unlike many of their competitors. I recommend Toki to anyone in need of a referral program integration. Give them a try, and you'll be glad you did.
So far so good. Been using this instead of another loyalty platform and really enjoyed how slick the backend is. Easy with the magic link, no issues for customer logins and lots of great features. I really like how they're really hands on and listen to feedback. Looking forward to growing with them
Working with the Toki team has been a breeze. Brilliant minds with answers to every problem. Their app has made our day-to-day significantly easier. They have replaced Loyalty Lion capabilities + several more that LL was missing. The backend is intuitive and easy to navigate. Highly recommended.
We just started using Toki for our reward program, and I really want to share how great it is so far. Elise and her team are super helpful. They answer all our questions fast and make it easy for us to get started. They're really nice to work with. We also really like how Toki looks. It's new and different, which makes our program stand out. It gives our customers something fresh and fun, plus some cool features too.
Toki stands out as a top-tier loyalty app for Shopify, offering a comprehensive suite of tools to enhance customer retention and experience. Its standout feature is the versatility in loyalty activities, allowing businesses to tailor programs creatively. From earning points through purchases to engaging challenges that unlock rewards, Toki keeps users engaged and incentivized. The app also introduces a Wallet Pass for Google and Apple, streamlining how customers track loyalty levels and rewards, making it effortless to redeem benefits or invite friends. Moreover, Toki's support team is exceptional, providing fast, responsive service and actively listening to user feedback to continually improve the platform. This combination of flexible loyalty program design, user-friendly features, and outstanding support makes Toki an invaluable asset for Shopify merchants aiming to elevate their customer engagement and loyalty strategies. It’s a game-changer for stores looking to boost repeat business and foster deep, lasting customer relationships.
Toki has been pretty amazing so far. For the past few years we've been looking for a good rewards + loyalty + referral system, finally we found this one with ALL the features we want. All the settings are easy to navigate, the interfaces for front-end and back-end are very pleasant to use. Although the pricing can get hefty if you want all the features, but there are options to start easier and then progress into more advanced functionalities. The only suggestion I have so far is to have a longer trial period for new users, there are so many things to configure, it's not an easy task for any small business to complete within two weeks time. We are very looking forward to launch our membership program with Toki's help.
The support has been amazing and the team has been able to customise the features according to how we need them. We are confident Toki will be a reliable long term partner for our rewards program
We are truly happy with Toki. The whole team has been nothing but rockstars. They immediately jump in and handle everything we've needed! The app itself is very customizable and allows you to make your branding shine. If you're even considering giving Toki a try, we 100% recommend setting up a meeting and a demo!
Toki has been a really excellent partner as we explore our entry into Loyalty and Referral. Elise and her team have been extremely accommodating and receptive to feedback, often building our requests directly into their product roadmap. We've ben focused on referral first, and I'm exciting to expand our Loyalty program next!
We’re setting up Toki for an Enterprise client - and testing membership, paid membership, wallet, perks, quizzes, and more. 5 Stars experience so far! Will give an update once the build out is completed
Absolutely love the Toki rewards program plugin for my Shopify store! It seamlessly integrates into my website, making it incredibly easy for customers to earn and redeem points. The customization options are fantastic, allowing me to tailor the program to fit my brand perfectly. Plus, the analytics feature provides valuable insights into customer behavior. A must-have for any e-commerce business looking to boost customer loyalty and engagement!
The Toki team has made app integration and marketing seamless for us! We had a vision for our memberships program, but couldn't quite bring it to life on our own. We are super thankful for all their help throughout this process.
Very excited to get Kenny Flowers launched with the Toki Rewards program for our new "Island Society". Elise and the team helped with onboarding and launching the program from start to finish, and they are always available to help with any updates needed. Amped to see how our program grows with the help of the Toki platform. Cheers!
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