Tolstoy Shoppable Video & UGC
Create Shoppable Videos on website and Shop app with Tolstoy
Rating
4.9
feedback
199
chart
#60
All reviews
Rating Breakdown
Review RSS Feed
Jan. 14, 2024
Great app all in one functionality of integrating IG with your website, creating video quizzes and also exit intent video survey. Seamless integration with shop app is an added bonus. I Faced some pricing related issue which were immediately addressed by the Tolstoy team. My store's conversion rate has improved after its installation, and I highly recommend it.
Thank you for your positive feedback! We're glad to hear you're enjoying the app's versatile features. We appreciate your input on the pricing concern and will certainly consider it as we strive to enhance our service. Your support means a lot to us!
Jan. 4, 2024
Niezl from the Tolstoy support team was amazing! She walked me through the whole process of connecting Tolstoy to my Shopify site and was very patient with me! Not only do I love the product but I love the support I received!
Store
My Store
Using app
4 months
Thank you so much for your review! We're happy to hear that Niezl provided you with excellent support. We appreciate your support for Tolstoy and look forward to serving you again in the future!
Jan. 4, 2024
Really happy with our Tolstoy experience so far. We use it for an interactive video faq and to display and explain out products better with content we originally produce for social media. I think it's a very nice feature which boosts the appearance of our shop. Also the customer service is excellent. Quick and competent answers. Thank you Niezl for helping us do some quick fixes. Excited to see how Tolstoy boosts our performance in the long run.
Thank you so much for your kind words! We're pleased to hear that you're enjoying the Tolstoy experience and finding it valuable for your interactive video FAQ and product displays. We appreciate your praise for our features and are delighted that our customer service has been helpful. We look forward to continuing to enhance your shop's performance in the long run.
Dec. 30, 2023
My friend who also has an e-commerce store recommended this app to me. Since we are using tolstoy, our conversion rate improved immediately. Their customer service is amazing too! Overall can recommend this app for any store, especially if you have great social media content to showcase on your website and want to increase sales.
Thank you so much for the recommendation! We're thrilled to hear about your positive experience with Tolstoy. Our team is always here to help, and we're grateful for your support. Happy selling!
Oct. 20, 2023
Amazing customer support (thanks a lot Niezl!!) and very easy to integrate and use app! Very excited to see what it can do for our conversion rate.
Thank you for your review. We're happy to hear that you've had a great experience with our customer support and we're thrilled to have you on board! We're just as excited as you are to see how our app can boost your conversion rate. 🤩
Oct. 5, 2023
Just Installed & Mikaela was awesome service -- had a few questions about making it compatible on different landing pages and making it just right, she answered every question in a matter of seconds with screenshots and made the onboarding easy. Great app for all Shopify stores to humanize their brands
We're glad to hear you had a great experience with our support team. We're all about helping Shopify stores add that human touch. Thanks for the feedback! 🙌
Sept. 27, 2023
Niezl is awesome!!! I was a little confused at first (only because I didn't slow down and read) but within minutes, I was able to figure the installation out on my own. Once I got that down, everything was SO EASY! I am so excited to see how these videos help with conversion. What a great way to add some personality and a true personal touch to my site. I've used other apps and this one is by far the best!
Thank you so much for the kind words! We're thrilled to hear that Niezl was able to assist you. It's great that you quickly got the installation figured out and that you're excited about the potential for these videos to boost your conversions. We're here to help you add that personal touch to your site, and we're delighted to have you as a customer. Thanks for choosing our app!
Sept. 22, 2023
Tolstoy has been instrumental in improving the customer journey on our website! Our customers have pointed out how they love the TikTok-style content and that it has helped them make decisions easier while choosing between our various aromas. Big shout out to the whole team, maybe the most supportive customer success we have experienced from any SASS tool and special mention to the G, the legend our account manager Roni. Don't sleep on Tolstoy - sign up today!
We're thrilled to hear that Tolstoy has made a positive impact on your customer journey! It's great to know that your customers appreciate the TikTok-style content and find it helpful in their decision-making. Thank you for your review.
Sept. 20, 2023
My experience with Tolstoy has been wonderful thanks to Niezls customer support. They truly care about making sure each user is looked after. Every single time we have had a question about the app, or need to make changes, they have been quick to response and helped us throughout the entire process. I LOVE this app, the features and a big thank you to Niezl who was a big part of making this whole experience seamless and wonderful!
We're so glad to hear that you've had a wonderful experience with Tolstoy, especially with our customer support. It's great to know that we've made the whole process seamless for you. Thanks for the kind words, and we're thrilled that you love our app and its features!
Sept. 20, 2023
Wonderful App and very helpful support! Niezl helped me through all my queries. Very happy using this app for my shopify store!
We're thrilled to hear you're loving the app and the help provided by our support team. We're here to make your experience as smooth as possible. Thanks for choosing us!
Sept. 14, 2023
Amazing customer service that is fast and reliable! Had a wonderful experience with Mikaela. This app is easy and fun to use.
We're so glad to hear you had an amazing experience with our support team and found our app easy and fun to use! We're here to provide fast and reliable support whenever you need it. Thanks for your kind words.
Sept. 8, 2023
Great service
Thank you! We're here to help, so if you have any questions or need assistance, please don't hesitate to ask.
Sept. 7, 2023
Great customer service and such a cool app! I needed some help launching my first Tolstoy and Mikaela was incredibly helpful and patient. Highly recommend!
Thank you so much! We're thrilled to hear that you're enjoying our app and that you had a positive experience with Mikaela. If you ever need more assistance or have any questions in the future, please don't hesitate to reach out. We appreciate your recommendation!
Aug. 23, 2023
Great customer support. Have used Tolstoy before and quite excited to see the results on my new website!
Thank you for your review and we appreciate your kind words about our customer support. We're excited to see the results on your new website too! If you ever have any questions or need assistance along the way, feel free to reach out.
Aug. 4, 2023
This could be the most functional and wonderful application I've seen recently in terms of the features it offers. It's ideal for adding a more quality and professional atmosphere to your store. In addition, I conveyed all the questions in my mind to them, and we patiently resolved all my problems together with Niezl. It's definitely the application from which I get the most benefit!
Thank you for your review. I'm really glad to hear that you're finding the app so useful! We've worked together to tackle your questions and sort out any issues, and I'm stoked that it's making a positive impact on your store's vibe. Your satisfaction means a lot to us.
July 27, 2023
This app is truly extraordinary, accompanied by great support that exceeds all expectations! Highly recommended!
Thank you so much for your kind words! We're thrilled that you're loving the app and our support. We're here to make sure you have a great experience, and we really appreciate your recommendation!
July 19, 2023
This App has been a fantastic addition to my store. It has increased time on site and conversion. The team at Tolstoy are incredibly helpful and generous. My experience tonight with Niezl has been fantastic. I couldn't be happier. Thank You!
That's amazing to hear! We're thrilled that our app has made such a positive impact on your store, increasing time on site and conversion. Our team at Tolstoy is always here to assist, and we're grateful for your kind words. Thank you for your support! 😊
July 4, 2023
Still waiting to see how it affects sales but we're really pleased with the way the app works and also the customer service - top drawer. Thanks, team.
You're welcome! We're glad to hear that you're satisfied with the app's performance and our customer service. We understand that the impact on sales is still being observed. We appreciate your support and value your feedback.
June 8, 2023
Gilbert was so detailed and helpful in setting up our first Tolstoy. Thanks so much for your patience Gilbert! The examples you showed me also helped us see how we can customize our widget.
Thank you for your review. We're happy to hear that you've set up your first Tolstoy and the examples provided helped you understand how to customize your widget. Thanks again, and good luck with your customized widget!