Tolstoy Shoppable Video & UGC
Create Shoppable Videos on website and Shop app with Tolstoy
Rating
4.9
feedback
199
chart
#60
All reviews
Rating Breakdown
Review RSS Feed
Jan. 22, 2023
very nice customer support, the founder replied my request quickly, would highly recommend! They app interface is also sleek and seamless!
Wow, thank you so much for your review! We appreciate you taking the time to leave positive feedback about the support and the app. We hope you enjoy exploring our awesome features!
Jan. 19, 2023
The customer support is brilliant! Niezl was so quick to respond and very helpful with all my queries and made sure to follow up with me which I really appreciated! Got my questions answered and issues resolved all very quickly and efficiently :)
Thank you for your great review! We will always strive to ensure that we provide the best customer service possible. We look forward to seeing more of your awesome interactive videos and feeds!
Jan. 13, 2023
The customer support its the best. Niezl was a rock star helping me with some issues in the set up. I definitely recommend this app! Nice job!
Thank you so much for your review. We can't wait to see more of your amazing widgets! You may also try our other features - Stories and Carousel, to add a bit of spice to your Tolstoys.
Jan. 13, 2023
Thanks to Niezl for helping me to figure out my video. She is so patient and so great. Thanks also to Dov for staying on top of it!!!
Thank you for your review. We're excited to see your widgets! Looking forward for you to try our other features - stories and carousel.
Jan. 12, 2023
Love this app! Neizl was SO helpful in adding our video to the website. Everything is super easy and straightforward, and having that video is awesome when it comes to showing how our product works!
Thank you so much for your review! We're happy to know that you loved our widgets to amaze your visitors with an interactive video experience, that sits on the side of your site. We hope to see more of you showcasing Tolstoy's value.
Jan. 4, 2023
These guys are onto something here. Great app and even better customer service. They are prompt, courteous and professional. We have been dealing with Mikaela and she has been so good at looking after us. Keep up the good work guys. We will recommend you to everyone we know.
We appreciate the amazing review. We hope to see more of your cool content showcasing stories, carousel, widget and embedded videos. Thank you!
Dec. 27, 2022
I really love the app and love the team behind the product. Video content is really the way of the future and I think Tolstoy is the best option out there.
Thank you and we appreciate your review and your trust in Tolstoy. We'll make sure to notify you of new features for you to try and enjoy.
Dec. 8, 2022
Amazing customer service! Quick and helpful, making it a joy to use this app. Highly recommend *****
Wow, thank you for your review! We're excited for you to enjoy all the app's features - from widgets, embed, stories, carousel, and many more!
Dec. 7, 2022
I really love this app. It's so easy to customize. And customer service is easy to access. They were able to help me navigate nd make the changes I needed to the app in no time at all.
Thank you for the wonderful review. It's great that you're using the Rules and Widget features! We appreciate you loving the app and valuing customer support. We hope to see more of your amazing content!
Nov. 24, 2022
Nietzl was amazing, really helpful. There a few issues with launching the app onto my website but she was able to help quickly
Thank you for your review. We're very pleased to know that you are happy with the support. 😍 We're excited to see more of your interactive videos! Hope you'll also try our stories and carousel features.
Nov. 23, 2022
Its been really beneficial getting my story across in video format. love that it can be a pop up when people come to my site. also, customer service has been very very helpful with some glitches i had, in particular, Niezel, shes great and always follows up to her best of abilities.
Thank you very much for your review and for taking the time! It's great to know that you love our widget feature to share your story and bring your brand's unique personality into the spotlight. We hope you explore the app more and we're excited to see what else you create with Tolstoy 🔥
Nov. 16, 2022
Tolstoy is amazing and so is their customer service. Maxwell was so helpful and responsive when I had questions about the app!
Big thanks for your review! We hope you continue to amaze your visitors with an interactive video experience.
Nov. 8, 2022
Great app. Gives you the ability to add authentic content to your store. Niezl from CS was super helpful too.
Thank you for the lovely review! We hope you continue to showcase your unique brand identity in the most authentic way possible through the app.
Oct. 31, 2022
I had many questions when I started using the app and their support team is awesome! Niezl from Tolstoy was very quick and answered all my questions immediately. Definitely recommend this app to any e-commerce business. Video is the future of marketing so get it today if you haven't already. xx
We appreciate the review and recommendation. Thank you so much! We hope that you utilize Tolstoy for lead qualification, video prospecting, and all your marketing needs to raise awareness, increase engagement, and drive sales. 😍
Oct. 26, 2022
I havent used much of it yet but the general upload was easy and Niezl was very helpful. i will write another one after i post.
Thank you for your review. We hope you explore and enjoy the app and its features from interactive videos, shoppable, quizzes, and many more to the fullest!
Oct. 20, 2022
I reached out to customer support regarding Tolstoy not working on mobile devices. Mikaela looked into the matter and was able to let me know why that was happening and how to fix it. It was a seamless process. Great customer service. Love the app but also love that customer service is top notch with Tolstoy.
Thank you so much for your feedback. Our team is continuously improving our app and its features. It’s always rewarding to hear kind words. We love that you love us :)
Oct. 12, 2022
This app is user friendly and allows me to execute what I need out of it. What is the best feature is the extent their customer service team goes. Mikaela was of great help and went above and beyond to make my experience smooth. We all know the issues with communication and making things personal via chat, but she made sure I was helped and my questions were answered. Thank you, Mikaela!
Thank you so much for the heartwarming review! We are looking forward to working with you and hoping you can utilize all our features!
Oct. 3, 2022
Only using for a few days but I have to say, this is one of the best apps I've discovered for my store. It's always a struggle to make things personal online and truly have a conversation with customers but this makes it very easy. Very fast support, so far I'm extremely happy with the whole app.
Thank you very much for the review! We are very delighted to know that you are happy with the app and the support. We are happy that you are utilizing the quiz feature.
Sept. 29, 2022
I started using Tolstoy beta version since 2020 in my old store and recently installed in my new store. Thank you so much to Tolstoy's support team for transferring the perks over to my new store. With Tolstoy, I'm able to create interactive shoppable video widget at the bottom corner of my webpage for customers to have a closer look at each product. You can even include a few buttons with jump logic so you'll know what customers are looking for. I'm also able to embed videos on a specific page and hide widget on other pages. Tolstoy now has a new feature 'video feed' which enables you to make a page similar to an Instagram or TikTok feed, but with more interactive features. I'm excited to use it too. Their analytics page is also detailed but comprehensive so you'll know which is your best performing Tolstoy video series. My only regret was not to start using it earlier, but I'm grateful to be able to use this app for better retention and customer experience. Their support team are very friendly and effective, so you're in good hands. Once again, thank you Team Tolstoy for helping us online shop owners make better websites :)
What a phenomenal and comprehensive review! Thank you so much! 😍 We're so pleased to know that your customers are getting more involved with the use of shoppable widgets and video feeds. We also love how you're utilizing the Analytics feature to identify customers' engagement with your Tolstoys. We'll ensure to add more fresh features for you to appreciate!
Sept. 23, 2022
I downloaded Tolstoy after several recommendations. Very user-friendly app. Still i needed some help; so I got help from Niezl. She was super helpful. Later on I contacted once again to ask various questions regarding technical issues and Mikaela resolved all of them for me. Very fast to answer, very problem-solving oriented stuff. Now I use Tolstoy on my website and I love it. Thank you all!
Wow, thank you very much for the review! 🤩 We are delighted to know that you are happy with the app and the support. You inspire us to keep on improving.