All reviews

Rating Breakdown

  • 5
    98% (196 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 10, 2022

Fantastic Team and useful app. I use it in my landing and i have great results. I also used this app for surveys to understand what my customers really wanted and I increased the conversion rate by 2%

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Olio! That's amazing, we are so glad to hear! We're so glad that Tolstoy is increasing your conversation rate, and we wish you more growth as you continue using the product πŸ™

5 / 5 Share

March 10, 2022

I was searching for a lead generation app. I downloaded and deleted 5 other apps until I tried Tolstoy. It exceeded my expectations. My lead generation/question form is much more professional than I originally imagined. And the customer service is great! I had a question about my lead generation form and Galia responded within a day and my question was answered! Thank you guys I appreciate this app !

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review, Patrick! We love how you use Tolstoy to ask qualification questions in an engaging and fun way for the audience! Keep up the good work πŸ”₯

5 / 5 Share

March 8, 2022

Really cool app! Great way to provide a deeper connection and a more engaging way of presenting information to potential customers. Have been enjoying Tolstoy a lot. Galia and the team offer awesome support as well :-)

Store

SARTORO

Using app

About 1 month

Total reviews

18

Average rating

4.8

Developer Reply

Thank you so much for your review Andy! We love how you use Tolstoy to address FAQs and welcome visitors into your site. Keep up the amazing work!

5 / 5 Share

March 2, 2022

Thinking about Tolstoy? DO IT!! It's an amazing app. The support team are very responsive and an absolute joy to deal with as well. One way the app has assisted our business is that we were able to embed a video on certain product pages that communicated a specific supply chain issue that we had with certain imported products. This meant that the video was uploaded once, and answered any questions our customers may have had in relation to that specific group of products. The result? An enormous amount of time was saved having to communicate with each individual customer inquiry. This is a must-have in any eCommerce store... HIGHLY RECOMMENDED ⭐⭐⭐⭐⭐

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Amazing! We are so glad to hear! What an amazing way to use Tolstoy for FAQs in your time saving tactics. We love how you added a widget to the the product page for shipping announcements, while giving your audience an option to leave their responses. Keep up the amazing work, and thank you so much for the kind words!

5 / 5 Share

Feb. 24, 2022

Our company LOVES using Tolstoy. Not only do we love the company, but Samantha was a great asset in helping us really fully utilize the tools and features that their brand had. She provided great feedback along with insightful support in ensuring that we would be able to successfully use Tolstoy to its full extent. Thanks Samantha!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback!! We love working with you and we love your Tolstoy too πŸ”₯πŸ”₯ Can’t wait to see all of the ways you will utilize our new features to work some magic with Tolstoy!

5 / 5 Share

Feb. 24, 2022

I love this app - it gives my website a personal touch with creative walk-through videos that direct the customer to the products and resources they need. I highly recommend Tolstoy, there's so many ways to use it whether to improve customer service or increase conversions. The customer service is also very quick & helpful and they truly want to see your business improve with their services - thank you Sami for all your help and input since working Tolstoy!

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Wow, thank you so much for your kind words! It's always a pleasure working with you! πŸ™

5 / 5 Share

Feb. 23, 2022

Get a lot of compliments from customers on this app, they really love how it personalizes the shopping experience!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Amazing! We're so glad to hear!

5 / 5 Share

Feb. 17, 2022

It's helped us a lot in communicating with customers and being more interactive. We highly recommend Tolstoy!

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Mintier

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We are so glad to hear! Thank you so much πŸ™

5 / 5 Share

Feb. 9, 2022

I like the app. It made my website interactive and helped to resolve the problem of navigation on the site for the clients who are not sure what they want.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for your kind review! We're super glad to hear that Tolstoy is helping your customer navigate through your site πŸ”₯

5 / 5 Share

Jan. 28, 2022

Love how easy this app was to use and it is really helpful in increasing our AOV. Highly recommend. Love it!

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DEUX

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you find Tolstoy helpful and easy to use! Amazing feedback, thank you so much :)

5 / 5 Share

Jan. 25, 2022

Very useful tool. Have implemented a welcome series on the website. Samantha reached out to us showing more features in how we can implement videos on product pages and in marketing campaigns. Highly recommend.

Using app

Over 2 years

Total reviews

12

Average rating

5.0

Developer Reply

We're so glad you're enjoying Tolstoy and exploring our features! Thank you so much for your kind words!

5 / 5 Share

Jan. 21, 2022

Install this app right now! These guys are amazing and this app is all you need. Galia and the team were too quick to solve my problems and set up videos.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much!! We're so glad to hear! πŸ™β€οΈ

5 / 5 Share

Jan. 20, 2022

I am really enjoying this app; it is easy to navigate, add videos, links, etc... This will be very helpful for our site in educating our clients on our products.

Using app

About 1 month

Total reviews

4

Average rating

4.8

Developer Reply

What an incredible feedback! Thank you so much! πŸ™

5 / 5 Share

Jan. 19, 2022

Totally recommended! It is relatively easy to install and use the Go Tolstoy App. It took us less than 5 minutes to setup and launch the widget on our website ( check it out on www.myfooden.com ) . The 5 minutes exclude the work done on creating the videos! Upon setting its parameters (like which page to trigger on) we bumped a bit and had to contact support. They got back to us in under a day and the support quality is really high and really present. Kudos there! The response was precise, concise and on point. To be really fair and critical, we would have liked to see some customisation options in terms of popup size and page placement on mobile view. Nevertheless, think of GoTolstoy no less!

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Wow, thank you so much for taking the time to write us your valuable feedback! We're so glad to hear that you find our system user friendly and easy to use - it's our top priority. And more customization options are definitely in the works - we are aware that they're highly requested and we'll be releasing amazing new features soon! πŸ™

5 / 5 Share

Jan. 18, 2022

I love this app! It's the best free app available in Shopify. I've downloaded this for sometime and my only regret is not to start using it earlier. It's not as difficult as it seemed. Apart from allowing us to include an expandable video on webpages, we can add captions and buttons, video parts and jump logic for our visitors to have better online experience. It also enables integration with email subscription service such as Klaviyo. Thank you Tolstoy for this amazing app and service.

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Feltto

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi Feltto team!! Thank you so much for your wonderful feedback! We're so glad that you found success with Tolstoy πŸ”₯ We're excited to see what else you'll do with it!

5 / 5 Share

Jan. 17, 2022

This is probably the best app you can add to to your e-comm site. A great way to boost sales, uplift cart value, and hugely personalise the customer journey. The trend towards personalised brands with authentic content is key here, and Tolstoy offers a great way to build a relationship with your customers. They are always updating and improving the app, with regular new features available to drive even more conversions and impressions. The team are brilliant, very very helpful and will go above and beyond to make it work for you and your site. Brilliant.

Store

Liforme

Using app

About 2 years

Total reviews

9

Average rating

4.9

Developer Reply

Thank you so much for your feedback! We're so lucky to be working with you. ❀️

5 / 5 Share

Jan. 14, 2022

My friend showed me this app and I was very curious. I didn't know what to expect, but I tried it out and managed to easily create my own videos for my website, it looks amazing and makes the website more friendly for my clients. Thank you for the app

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We LOVE how good your Tolstoy looks in your site! Thank you so much for your review, we're so glad you're enjoying the app ❀️

5 / 5 Share

Jan. 14, 2022

We love Tolstoy! The customer service and help is amazing!!!! Nothing is too much trouble.. recommend highly to everyone!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much, Mumsie Team! We're so glad you're enjoying the product!

5 / 5 Share

Jan. 13, 2022

Great app for engagement. We are going to be using this in many ways to drive customer trust and conversions. Top 5 apps I have used for Shopify. We convert some great sales with this.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Wow, we are so glad to hear you found success with Tolstoy! Thank you so much for your feedback πŸ™

5 / 5 Share

Jan. 13, 2022

I first saw this advertised on TikTok and was curious. We made the effort to make some nice videos and properly integrate into our site and we love it. It’s so much more personal than the message bubbles and the flexibility is great. You can focus on conversion, customer support, product education etc etc. Truly worth the 5* review.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow Aleck! We're so glad you're enjoying our app! Thank you so much for your wonderful feedback πŸ™