Trackify Facebook Pixel,TikTok for Shopify

Trackify Facebook Pixel,TikTok

Trackify: Multiple Facebook Pixel, CAPI & Retargeting Ads

Rating

4.8

feedback

352

Reviews

chart

#269

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    22%
  • Less than a month
    31%
  • Less than a year
    27%
  • More than a year
    16%

Reviews Summary

The reviews for the Trackify app on Shopify are overwhelmingly positive, with users praising the superb support team, quick responses, and efficient problem-solving. Customers appreciate the professionalism and helpfulness of the customer service staff, highlighting their patience, kindness, and quick resolution of issues. The app is commended for its reliable pixel and API tracking, ease of use, and effectiveness in optimizing Facebook ad tracking. Users also mention the excellent after-sales service, proactive assistance, and seamless installation process. However, there are a few negative reviews mentioning difficulties in using the app and issues with stability.

Highlights

Positive customer service and support
Efficient problem-solving and quick responses
Reliable pixel and API tracking
Ease of use and effective optimization
Negative feedback on app usability and stability

Rating Breakdown

  • 5
    93% (326 ratings)
  • 4
    1% (4 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (14 ratings)

Reviews with Text

  • 98% (342)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 6, 2025

Excellent customer service!

Store

Recreo

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Customer service is Great!

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

the support team is superb and very good nature trying to solve all your problem with patience and resolve it...

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Great app, highly recommended.

Using app

About 2 years

Total reviews

7

Average rating

4.4

Developer Reply

We really appreciate your kind words and recommendation. Happy to know the app is working great for you!

5 / 5 Share

Sept. 22, 2025

I’ve been using the Trackify app for our Shopify store for a long time, and their support has always been excellent with quick responses. Today, I noticed through the Chrome Pixel Helper extension that our store’s currency was being recorded incorrectly. Even though our official currency is set to GBP, the pixel was showing USD in certain sections. I immediately reached out to the Trackify support team, and Etienne along with their dev team resolved the issue within 30 minutes. I highly recommend this app to anyone running a Shopify store who wants reliable pixel and API tracking.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for being a long-time Trackify user and for your kind words about our support team. We’re glad you reached out regarding the currency issue, and we’re always here to ensure everything runs smoothly. Please don’t hesitate to contact us anytime you need assistance.

All reviews

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