All reviews

Rating Breakdown

  • 5
    93% (328 ratings)
  • 4
    1% (4 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (15 ratings)

Reviews with Text

  • 97% (345)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 1, 2023

Fast support and was able to fix my purchase event issue promptly. Thank you deepanjoy.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi GOJI REPUBLIC, We appreciate you taking the time to write us this review. We take great pride in providing excellent customer service and it sounds like Deepanjoy hit the mark here! Don't hesitate to reach out in the future if you need further support! Stephanie and the Customer Support Team

5 / 5 Share

Aug. 25, 2023

Helpful Support. Just installed the app and seems to be working well! Thank you for the assistance with setup.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello One Lucky Wish, Thank you for taking the time to leave us this 5-star review. We are happy that you used our services to assist you with setting up your app. We offer this service to all of our merchants to help you customize your theme and options. It is great that Trackify X Facebook Pixel is working for your store. Stephanie and the Customer Support Team

5 / 5 Share

Aug. 11, 2023

good help fixed my pixel !!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Northgoodies, Thank you for the 5-star review. It is great to hear that customer support could help you fix your pixel and that Trackify X Facebook Pixel can benefit your store. Stephanie & The Customer Support Team

5 / 5 Share

Aug. 8, 2023

The service is excellent! Thank you so much for helping me always quickly! would reccomend this app to everybody!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Greetings Gipfelgaudi Store, Thank you for your great review! It is fantastic to hear that our service was quick and able to help you with your needs. We love that Trackify X Facebook Pixel is benefiting your store. Stephanie & the Customer Support Team

5 / 5 Share

July 12, 2023

Ik ben fijne en snel geholpen. Dank je wel.

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello its-sibs, We appreciate you taking the time to submit this 5-star review. It is great to hear that you had a positive experience using our support team. We are happy that Trackify can help your business needs. Stephanie & the Customer Support Team

5 / 5 Share

July 11, 2023

Great Support! Deepanjoy was Awesome! Took the time to listen to our issues and resolved it instantly.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Greetings Little Palace Store, Thank you for the glowing review! We love to hear that Deepanjoy took the time to listen and resolve your issue instantly. We are here to assist you with anything you may need. Happy to hear that Trackify is working for your store! Stephanie and the Customer Support Team

5 / 5 Share

July 7, 2023

The Trackify app has been a life saver as we became aware that Shopify analytics was not accurately tracking add to carts to guide our social media ads. Trackify is a solidly built and reliable app that simply get the job done and provides the necessary information about our customer journey. The setup was flawless and the support team has been friendly, patient and reliable on the few occasions that we had questions. Fully recommend especially if you're having issues with Shopify analytics, they are a great alternative.

Using app

10 days

Total reviews

16

Average rating

4.8

Developer Reply

Hi Abebe+Booker, Thank you so much for taking the time to leave us such a positive and specific review! Trackify was built to make the customer journey easier to track and understand, and we are thrilled to hear that it has delivered such value to your store. Additionally, we take great pride in the level of customer support that we offer, and in the build quality of the app itself. It's doubly nice to hear that you have not needed too much support, and that when you have needed it, our team has delivered an excellent customer experience. Please do not hesitate to reach out to us with any questions/concerns/needs! Stephanie and the Customer Support Team

5 / 5 Share

July 3, 2023

The app is tracking everything perfectly and the support was extremly good! Thank you. I will keep using the app and update on the results!

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Greetings Red Raven, Thank you so much for the 5-star review. Your store looks amazing with the unique sunglasses and the functionality. We are happy to see that Trackify is working for you! Stephanie and the Customer Service Team

5 / 5 Share

April 9, 2024

Tanmay heeft mij fantastisch geholpen! Ontzettend bedankt voor jouw geduld en uitleg. Dankjewel voor jouw klantvriendelijkheid, een van de beste klantenservices ooit! Absolute aanrader en complimenten voor Tanmay!

Store

Lifefix

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Lifefix Bedankt voor het delen van uw review met ons en de community. We zijn verheugd te horen dat Deepanjoy u heeft kunnen helpen. We kunnen je niet genoeg bedanken voor het nemen van de tijd om je feedback met ons te delen en ons eraan te herinneren waarom we doen wat we doen. Tanu & The Trackify Support Team

5 / 5 Share

June 9, 2023

The Trackify X app provides a seamless integration of Facebook Pixel with Shopify, offering settings that are easy to understand. Moreover, you can rely on our dedicated support team, available 24/7, to assist you throughout the process.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at parissplendeur Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Trackify Support Team

5 / 5 Share

June 5, 2023

Trackify helpt heel snel en heel goed met het correct instellen van de gegevens! Antwoorden ook altijd heel snel! Ook heel vriendelijk geholpen door Deepanjoy!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at goodiesjustforyou Bedankt voor uw lovende recensie. We zijn zo blij om te horen dat je geniet van Trackify X en we zijn zo blij dat Deepanjoy je heeft kunnen helpen! We vinden het geweldig om je als klant te hebben en zijn er altijd om je Shopify-winkel te helpen slagen! Tanu & The Trackify Support Team

5 / 5 Share

June 1, 2023

We are customers for many years and this app's support is one of the best I ever saw. Thanks Deppanjoy for your great help! Much apprciated.

Using app

About 4 years

Total reviews

8

Average rating

5.0

Developer Reply

Hello to our friends at GoodVibes Heaven Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We are happy Deepanjoy was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Trackify Support Team

5 / 5 Share

May 26, 2023

Great app! Probably the best tracking app I have ever used. Support is great and helpful too! Thank you!!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Goth N' Rock Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Trackify Support Team

5 / 5 Share

May 19, 2023

I recently had the pleasure of using the Tractify app, and I must say that it has exceeded my expectations in every way. From the exceptional support team to its lightning-fast response time, this app has truly impressed me. Here's why I highly recommend Tractify: Great Support Team: One of the standout features of the Tractify app is its remarkable support team. Whenever I had a question or encountered an issue, their support staff was quick to respond and provided solutions that were both helpful and efficient. Their professionalism and dedication to customer satisfaction were evident, making my experience with the app even more enjoyable. Fast Response Time: In today's fast-paced world, time is of the essence, and Tractify truly understands that. The app's response time is incredibly swift, ensuring a seamless and hassle-free user experience. Whether I was submitting a query or performing a task within the app, I was pleasantly surprised by the app's speed and efficiency. This feature sets Tractify apart from its competitors, making it an excellent choice for anyone seeking a time-saving solution. Great App: At its core, the Tractify app is simply great. The user interface is intuitive, making it easy to navigate and utilize all of its features. The app's design is visually appealing, and I found myself enjoying the overall user experience. Tractify provides a wide range of functionalities that cater to various needs, whether it's organizing tasks, managing projects, or collaborating with a team. It's evident that the developers have put considerable effort into creating a polished and user-friendly app. In conclusion, the Tractify app deserves high praise for its exceptional support team, lightning-fast response time, and overall greatness. It has made managing tasks and projects a breeze for me, and I wholeheartedly recommend it to anyone in need of an efficient and reliable productivity app. Tractify has truly impressed me, and I look forward to continuing to use it in the future.

Using app

3 days

Total reviews

13

Average rating

4.4

Developer Reply

Hi Vege Label, Thank you for taking the time to leave such a thoughtful, specific, and positive review! We're absolutely thrilled to hear that Trackify has exceeded your expectations! We are particularly happy to receive glowing feedback about the ease of use of our application as this is absolutely core to our mission. We have a very dedicated support team, and it is very gratifying to hear that we were able to provide you with a great customer experience. As always, we are here to help! Tanu & The Trackify Support Team

5 / 5 Share

April 30, 2023

I definitely recommend this app. It solves my problems and the customer support is great! I was helped even on a Sunday via zoom. Deepanjoy is a nice and friendly employee who helped me step by step.

Store

S&A

Using app

About 15 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello, friends at S&A Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

April 27, 2023

Literally the BEST support I have had from any app on Shopify and the solution is great and fairly priced.

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Hello to our friends at Rapid Flow Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

April 24, 2023

Great product. Excellent customer service.

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Hello to our friends at TSE Buffalo Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

April 20, 2023

Excellent help - got on a zoom call within 2 minutes and stayed on for half an hour talking me through the set up and tracking. Very good.

Using app

33 minutes

Total reviews

8

Average rating

4.8

Developer Reply

Hello to our friends at Orbital Clothing Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

April 13, 2023

As a non-developer I managed to install the pixel for Facebook and follow the steps in just 3-4 minutes. Wanted to make sure everything was correct so i contacted the support via chat and got a reply within 2 min and was offered a zoom call within 3 min. 10 min of zoom and one minor issue was found with my setup. That issue will prob. be resolved before I'm done with this review :-) Amazing support and so far very good app.

Using app

About 2 hours

Total reviews

6

Average rating

4.5

Developer Reply

Hello to our friends at Barkalot Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Trackify Support Team

5 / 5 Share

April 11, 2023

Great customer support. Dylan was very patient with me and guide me step by step to the process.He answer all my question and even offer better solutions. Thank you

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at keepngive Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Trackify Support Team