All reviews

Rating Breakdown

  • 5
    93% (818 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (42 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 27, 2023

The reviews about Deepanjoy's amazing support are certainly not exaggerated! Have just started using the app, however the support provided for setup has been exceptional. Looking forward to use the app for enhanced data.

Using app

20 days

Total reviews

5

Average rating

5.0

Developer Reply

Greetings Protecta, It is great to read this review! Deepanjoy has been an asset to our support team and he continues to provide exceptional service to our merchants. We appreciate that Trackify X Facebook Pixel is benefiting you and your business. The Trackify support team

5 / 5 Share

Sept. 27, 2023

Really great app! customer support is great they even got on a zoom to run through things with me.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Soothed You, Thank you for the positive review! We take great pride in providing top notch customer support, and are happy to read that you took advantage of our Zoom meeting/education resources. Trackify X Facebook Pixel Team

5 / 5 Share

Sept. 27, 2023

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Next Level Goods, Thanks for leaving the 5-star review! The Trackify X Facebook Pixel Team

5 / 5 Share

Sept. 19, 2023

Trackify is a "must-have" application in today's advertising environment! I recently installed the app and still learning my way around. Support is excellent also the training videos in the app. Again an awesome application and very friendly, knowledgeable, and helpful support that is very important to our success using this app!

Using app

About 1 month

Total reviews

11

Average rating

5.0

Developer Reply

Greetings The Sparkle Place, Great review! We appreciate you leaving this for Trackify X Facebook Pixel. We strive to make your journey as informative as possible, and it is great that you used the support and resources we have available to assist you in setting up your app. Thanks again! The Trackify Support Team

5 / 5 Share

Sept. 20, 2023

Great app and support. Helped us solve an issue with our pixel and also worked to integrate an app into their system. It's a better system to use than Shopify's native facebook integration if you're serious about marketing. Highly recommend.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Munay Creations, Thank you for this nice review! We are very happy to hear that you received great support and found the app to be of such value. Please do not hesitate to reach out to our team for any support in the future!

5 / 5 Share

Sept. 18, 2023

the support replies fast and helps in fixing my problems immediately

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Polaris Parkas, We appreciate you taking the time to leave us this 5-star review. It is great that you had fast resolution to what you needed through our support team. Do not hesitate to reach out to us at any time that you need us. Stephanie and the Customer Support Team

5 / 5 Share

May 27, 2024

The help i got from Deepanjoy was amazing he guide me right through the process and make things run smoothly. Respectful and friendly. Save your self a headache and rich out to him. He will most definitely save you time and you will have a better day. Once again thank you ALOT Deepanjoy! :) Love The Amazing Support :) always good customer service!! :)

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there ONE ON TOP, Thanks for the excelent review! Deepanjoy is amazing at what he does for the Trackify application and we are glad he was able to help you with all that you needed to save time and stress. We are here if you need us! Stephanie and the Customer Support Team

5 / 5 Share

Sept. 17, 2023

It was good he helped me set up my dataset quick!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings NexTecheck, Thank you for leaving this great review! We are happy that you were able to get your app set up quickly and that you used the support resources available. Do not hesitate to reach out whenever you need us! Stephanie and the Customer Support Team

5 / 5 Share

Sept. 7, 2023

Ik ben zojuist goed geholpen door Deepanjoy. Snelle service, vriendelijk en duidelijk. Heel blij mee, dank je wel!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hallo daar DutchBoefies, Bedankt voor de geweldige beoordeling! Deepanjoy is al geruime tijd een grote aanwinst voor ons team en heeft zijn expertise bewezen bij het omgaan met ondersteuningsbehoeften. We stellen het op prijs dat u om hulp hebt gevraagd en dat u hebt gekregen wat u nodig hebt om uw app in te stellen zoals u dat wilde. Aarzel niet om op elk moment gebruik te maken van onze diensten. Stephanie and the Customer Support Team

5 / 5 Share

Sept. 7, 2023

I been using this app on all my stores! Its really simple to use. Customer support is also on point. I really like this app because i can track all my data from all the pixels i have. 10/10 highly recommended

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Greetings DailyWishBox, We appreciate that you took the time to leave us this 5-star review! We strive to make sure our Customer Support is there to assist you when you need it. We love that you are able to use Trackify X Facebook Pixel in all of your stores and that you can track the data you need to benefit from the app. Let us know if you need anything! Stephanie and the Customer Support Team

5 / 5 Share

Sept. 5, 2023

Fast and quick service. helped me install everything correctly. From the sounds of things it should improve the data quality.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Tiny Travelrs, We appreciate you leaving us this 5-star review. We take pride in providing quick and accurate service to our merchants. Thank you for reaching out and letting us assist you with your Trackify X Facebook Pixel app! Please reach out anytime you need help. Stephanie and the Customer Support Team

5 / 5 Share

Sept. 5, 2023

This is my first time using trackify and I was confused how to set everything up and how to use the app properly. Deepanjoy got on a zoom call with me and explained everything amazingly till I understood it all. The customer service is amazing thank you so much!

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Stay Well Australia, Thank you for taking the time to leave such a great review. We are glad that you reached out to let Deepanjoy assist you with what you needed to understand. We are here for you when you need us and do not hesitate to reach out anytime. It is great that Trackify X Facebook Pixel can benefit your business! Stephanie & The Customer Support Team

5 / 5 Share

Sept. 2, 2023

A very good service! Deepanjoy took the time to explain everything to me :)

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi F& Amsterdam, Thank you for the kind words! We highly value Deepanjoy's work, and your review highlights the quality of service that he consistently provides our merchants. Thanks again for taking the time to leave us a review! Stephanie and the Customer Support Team

5 / 5 Share

Sept. 1, 2023

Fast support and was able to fix my purchase event issue promptly. Thank you deepanjoy.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi GOJI REPUBLIC, We appreciate you taking the time to write us this review. We take great pride in providing excellent customer service and it sounds like Deepanjoy hit the mark here! Don't hesitate to reach out in the future if you need further support! Stephanie and the Customer Support Team

5 / 5 Share

Sept. 1, 2023

I write this review because of the help of Deepanjoy! Very friendly en helpful...taking time and lead me step by step to the process. Thank you for helping me out!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Meppel24, Thanks for the nice review! Deepanjoy is a rockstar on our team, we're so glad to hear that you received top notch support from him. As always, we are here to help! Stephanie and the Customer Support Team

5 / 5 Share

Aug. 25, 2023

Helpful Support. Just installed the app and seems to be working well! Thank you for the assistance with setup.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello One Lucky Wish, Thank you for taking the time to leave us this 5-star review. We are happy that you used our services to assist you with setting up your app. We offer this service to all of our merchants to help you customize your theme and options. It is great that Trackify X Facebook Pixel is working for your store. Stephanie and the Customer Support Team

5 / 5 Share

Aug. 18, 2023

Works great! Setting it up is easy. I did have some questions regarding the setup and I was asked to schedule a meeting via Teams. The support from Deepanjoy was crystal clear! Within a few minutes my account was finetuned and it works even better. He explained a few more things and I was good to go. I will most definitely keep using Trackify! It's worth the subscription.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there OrthoWalk, Thanks for leaving us such a fantastic review! It is great to hear that Deepanjoy could quickly and clearly support your needs for your store. We are glad you took the time to set up a meeting via Teams. We appreciate that Trackify X Facebook Pixel is what you need to be successful. Stephanie & The Customer Support Team

5 / 5 Share

Aug. 16, 2023

The app works perfectly and has perfect integration. It really helps my business grow , recommended!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Greetings to you Aurastic, Thank you for your 5-star review. It gives us pleasure to know that our app is helping you to grow with our integration that is set up for stores like you. We love that Trackify X Facebook Pixel can help you to be profitable. Stephanie and the Customer Support Team

5 / 5 Share

Aug. 14, 2023

Really good support, helping fast and understanding the situation

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello there Bordel-demiaou, We are so glad you took the time to give us this review. We take pride in having great, quick support and it is even better that you reached out to us! Trackify X Facebook Pixel looks great for your store. Stephanie & The Customer Support Team

5 / 5 Share

Aug. 14, 2023

Great service, a very helpful team that's always there to help! They make sure you understand exactly what you're doing and go above and beyond to help out! I

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Greetings to you OPULA SKIN, We appreciate the fantastic review and the fact that we were able to go above and beyond to help you out. That is what we are here for and we are happy that Trackify X Facebook Pixel can benefit your store needs. Stephanie & The Customer Support Team