All reviews

Rating Breakdown

  • 5
    93% (828 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (43 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 16, 2023

Very good support managers! thank you for all your help

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello YorkerLabel, Thanks for leaving this 5-star review. We are happy that you were able to use our support resources and get the help that you needed. We are here when you need us! The Trackify X Facebook Pixel support team

5 / 5 Share

Oct. 15, 2023

Great support , the customer support helped me right away when they noticed that I didn't install my pixel correct and gave me tips to better tracking with UTM

Store

Veroda

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Veroda, Thanks for reaching out to our support for assistance! We appreciate that we were able to help you with your pixel installation to help the performance of Trackify. Thank you for leaving us this great review! The Trackify support team

5 / 5 Share

Oct. 13, 2023

very quick and very good service, they help you very well especially Deepanjoy! Thx!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Beliyani, Thank you for this great review! We love to hear that Deepanjoy was able to assist you quickly and give you the support that you needed. We are here if you need us! The Trackify X Facebook Pixel Support team

5 / 5 Share

Oct. 13, 2023

Great App and amazing support

Using app

About 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Hi there Mvintage, Thank you for the 5-star review! It is great to hear that the app is working for you and that our support team was able to assist you. The Trackify X Facebook Pixel support team

5 / 5 Share

Oct. 9, 2023

I had a billing problem. Deepanjoy from trackify support offered me a zoom call and was very efficient and quick. Very professional support, and the application works very well. Thank you very much

Store

ZYMAD

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello there ZYMAD, We appreciate that you were able to reach out and efficiently recieve the support you needed from Deepanjoy to resolve your billing issue. It is great to hear that he was able to assist you. Thank you for your great review! The Trackify X Facebook Pixel support team

5 / 5 Share

Oct. 8, 2023

I've been using Trackify for 7-8 months, and it has been great. It works really well when you want to create backup pixels. The best thing about this app is probably Deepanjoy the greatest customer support of all apps on Shopify (Or in general haha) 10/10 would recommend for everyone looking into keeping their pixel data secure.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Tiny Explorings, First and foremost, thank you for taking the time to leave this great review! We agree with you wholeheartedly, Deepanjoy is a treasure and deserves the recognition you gave him! He is very dedicated and thorough and has a passion to help wherever he can. We love to hear that Trackify X Facebook Pixel is working for your business. The Trackify Support Team

5 / 5 Share

Oct. 5, 2023

Deepanjoy was very helpful and fast. Recommended

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Live Vac, We appreciate this 5-star review. It is always great to hear that Deepanjoy was able to quickly assist you with your application. We are here to help! The Trackify X Facebook Pixel support team

5 / 5 Share

Oct. 3, 2023

Just set up my Trackfy App, everything went smooth, someone from their team help with the setup and it was fast. So up until now I like the app but I will come back with and update once I start running ads and make sure everything works.

Store

Klavea

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there Klavea, It is great to hear that you had a smooth support experience with our team in setting up your app. Thank you for acknowledging that with this review. Once you start running ads, make sure to reach out if you have any questions or needs for support. We are here to help! The Trackify X Facebook Pixel support team

5 / 5 Share

Oct. 1, 2023

I have been experimenting with tracking softwares for a while and Trackify X looked like a good solution. So I tested it out and I thought I was missing some stuff. I contacted the support on a Sunday, and had someone on a Zoom call to help me within 10 minutes. Deepanjoy helped me set everything up in 15 minutes and explained a lot of the features to me as well. I really appreciate that fast customer support! I would definitely recommend! Thanks!

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Rabble Clothing, We appreciate you leaving us this 5-star review. It is wonderful that you got to work with Deepanjoy and received the help you needed as well as education on the various features of Trackify X Facebook Pixel. We are here if you need support! The Trackify support team

5 / 5 Share

Sept. 30, 2023

Oustanding Customer Support! Deepanjoy called me when I need it even at Saturday Evening! I thought my pixel wasn't working well but he explained that it's because of my cache and it was resolved immediately. I've been using them for all my stores and to be honest, they've been working really well and I haven't face any major tracking issues even with iOS 14. Thanks guys!

Store

Aejung

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Greetings Aejung, Thanks so much for taking the time to leave this great review! Deepanjoy is a star player on our support team and takes pride in his role as is evident by his determination and dedication. We are very happy that Trackify X Facebook Pixel is benefiting all of your stores. The Trackify support team

5 / 5 Share

Sept. 29, 2023

Amazing service! Such a quick reaction and problem solvinh thinking. They have all the expertise to help me out!

Using app

14 days

Total reviews

6

Average rating

5.0

Developer Reply

Greetings PurelyGoods, We appreciate your 5-star review. It is fantastic that you had quick, amazing service and that you received the help that you needed. We take pride in offering the best that we can for supporting our merchants. The Trackify support team

5 / 5 Share

Sept. 29, 2023

Deepanjoy helped me with all the setup facebook pixel, he did it very quickly and was willing to answer all my questions, very friendly and kind ! thank you sooooo much. See you soon! Hasta la pasta! :D

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Treendyshop, Thanks for taking the time to leave this great review. We are glad you reached out for support and Deepanjoy was able to quickly assist you with your setup. We are sure you will benefit from Trackify X Facebook Pixel. The Trackify support team

5 / 5 Share

Sept. 27, 2023

The reviews about Deepanjoy's amazing support are certainly not exaggerated! Have just started using the app, however the support provided for setup has been exceptional. Looking forward to use the app for enhanced data.

Using app

20 days

Total reviews

5

Average rating

5.0

Developer Reply

Greetings Protecta, It is great to read this review! Deepanjoy has been an asset to our support team and he continues to provide exceptional service to our merchants. We appreciate that Trackify X Facebook Pixel is benefiting you and your business. The Trackify support team

5 / 5 Share

Sept. 27, 2023

Really great app! customer support is great they even got on a zoom to run through things with me.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Soothed You, Thank you for the positive review! We take great pride in providing top notch customer support, and are happy to read that you took advantage of our Zoom meeting/education resources. Trackify X Facebook Pixel Team

5 / 5 Share

Sept. 27, 2023

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Next Level Goods, Thanks for leaving the 5-star review! The Trackify X Facebook Pixel Team

5 / 5 Share

Sept. 19, 2023

Trackify is a "must-have" application in today's advertising environment! I recently installed the app and still learning my way around. Support is excellent also the training videos in the app. Again an awesome application and very friendly, knowledgeable, and helpful support that is very important to our success using this app!

Using app

About 1 month

Total reviews

11

Average rating

5.0

Developer Reply

Greetings The Sparkle Place, Great review! We appreciate you leaving this for Trackify X Facebook Pixel. We strive to make your journey as informative as possible, and it is great that you used the support and resources we have available to assist you in setting up your app. Thanks again! The Trackify Support Team

5 / 5 Share

Sept. 20, 2023

Great app and support. Helped us solve an issue with our pixel and also worked to integrate an app into their system. It's a better system to use than Shopify's native facebook integration if you're serious about marketing. Highly recommend.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Munay Creations, Thank you for this nice review! We are very happy to hear that you received great support and found the app to be of such value. Please do not hesitate to reach out to our team for any support in the future!

5 / 5 Share

May 27, 2024

The help i got from Deepanjoy was amazing he guide me right through the process and make things run smoothly. Respectful and friendly. Save your self a headache and rich out to him. He will most definitely save you time and you will have a better day. Once again thank you ALOT Deepanjoy! :) Love The Amazing Support :) always good customer service!! :)

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there ONE ON TOP, Thanks for the excelent review! Deepanjoy is amazing at what he does for the Trackify application and we are glad he was able to help you with all that you needed to save time and stress. We are here if you need us! Stephanie and the Customer Support Team

5 / 5 Share

Sept. 17, 2023

It was good he helped me set up my dataset quick!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings NexTecheck, Thank you for leaving this great review! We are happy that you were able to get your app set up quickly and that you used the support resources available. Do not hesitate to reach out whenever you need us! Stephanie and the Customer Support Team

5 / 5 Share

Sept. 7, 2023

Ik ben zojuist goed geholpen door Deepanjoy. Snelle service, vriendelijk en duidelijk. Heel blij mee, dank je wel!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hallo daar DutchBoefies, Bedankt voor de geweldige beoordeling! Deepanjoy is al geruime tijd een grote aanwinst voor ons team en heeft zijn expertise bewezen bij het omgaan met ondersteuningsbehoeften. We stellen het op prijs dat u om hulp hebt gevraagd en dat u hebt gekregen wat u nodig hebt om uw app in te stellen zoals u dat wilde. Aarzel niet om op elk moment gebruik te maken van onze diensten. Stephanie and the Customer Support Team