All reviews

Rating Breakdown

  • 5
    93% (328 ratings)
  • 4
    1% (4 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (15 ratings)

Reviews with Text

  • 97% (345)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 8, 2021

Insane service. I asked Dylan if my pixels are correct set up and he answered me in less than a minute that everything it's ready. And because i didn't remember very well how to set up events manager in my new BM and new store, i just asked him so maybe he knew about this. He said me let me share you a zoom call to help you. I got impressed. I said yes, i shared my screen and in 3' my events manager was ready. i was searching all the evening to do this and Dylan helped me in less than 5'. Thank you so much!!! What an experience!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Athan Greek We appreciate you leaving us this awesome review! We will let Dylan know that his assistance was greatly appreciated! -Tanu & The Trackify Support Team

5 / 5 Share

Sept. 3, 2021

A pleasure to do business with. Excellent product and excellent support. Dylan was very helpful. An excellent product for your shopify store. Thanks,

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at innovationxtechnology We are happy you had such a great experience! Thank you for leaving this awesome review. We will let Dylan know that his assistance is greatly appreciated :-) Tanu & The Trackify Support Team

5 / 5 Share

Aug. 31, 2021

We had a slight issue with over tracking, but the support team was great in getting it resolved so it looks like we're all set. Would definitely recommend!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Root Logic We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-) -Tanu & The Trackify Support Team

5 / 5 Share

Aug. 27, 2021

I am writing this review about the support but specifically Tanmay B. AMAZING. He went above and beyond to fix the issues i was having, explained in detail and took his time so I understood everything as well. Idk what you pay your developers and support here but he deserves a raise! Was going to delete the app and Tanmay saved the day.

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Hello, friends at KittySpout We are happy Tanmay was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! -Tanu & The Trackify Support Team

5 / 5 Share

Aug. 16, 2021

Trackify is a great app with great support! Using the app and the API is showing us pretty good results compared to the FB app in terms of tracking. The support is brilliant and pretty fast too.

Using app

12 months

Total reviews

23

Average rating

5.0

Developer Reply

Hello to our friends from Your Film Poster Thank you for leaving this awesome review! We appreciate your support and we are glad we could assist! :-) -Tanu & The Trackify Support Team

5 / 5 Share

Aug. 9, 2021

Fantastic customer service & excellent product! Offers marketers unique insight into their data, multiple-pixels for various ad strategies + a whole lot more :) A++

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at Fairlight Collective. We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-) -Tanu & The Trackify Support Team

5 / 5 Share

July 28, 2021

Great support! Tanmay jumped on a zoom call with me at 10:30pm to get this installed. Looking forward to getting that additional insight after the IOS update disaster.

Using app

About 1 month

Total reviews

32

Average rating

4.3

Developer Reply

Hello friends at Popov Leather We appreciate this awesome review! We are glad we could help, we will relay your kudos to Tanmay ;-) -Tanu & The Trackify Support Team

5 / 5 Share

July 20, 2021

Amazong service, Tanmay helped me a lot to set up, waiting for results, high quality costumer service, thank you!

Using app

About 23 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hello, friends at Lektro. It We are happy Tanmay was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! -Tanu & The Trackify Support Team

5 / 5 Share

July 17, 2021

Before Trackify, I've been in back and forth with Facebook support and Shopify support trying to resolve a month long issue with double reporting conversion metrics which has affected our small business. They cant seem to solve it. So I decided to use Trackify and, voila, everything's back to normal. Their support is also commendable—very prompt and detailed. Thanks for all the help!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Nature's Apothecary Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-) -Melissa & The Trackify Support Team

5 / 5 Share

July 12, 2021

Great support from Tanmay, he was ensuring everything was working correctly and provided some information to understand the app better.

Store

Vermany

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Vermany We are happy Tanmay was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! -Melissa & The Trackify Support Team

5 / 5 Share

July 2, 2021

THIS APP SAVED MY ADS! The tracking works great and constantly. The support is great as well. So I can recommend this app 100%!

Using app

7 months

Total reviews

9

Average rating

4.6

Developer Reply

Hello friends at Kekoo Store We are happy the app has helped you so much! Thank you for your kind words :-) All the best! -Melissa & The Trackify Support Team

5 / 5 Share

June 24, 2021

I have not yet learned how to use the app 100%, but the customer service is very good. I don't speak much English, but anyway I had a video call where they could help me. Thanks!

Store

Peywish

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Peywish We are happy we could assist! Thank you for leaving us this great review :-) -Melissa & The Trackify Support Team

5 / 5 Share

June 21, 2021

I was having a lot of problems with my Facebook Pixel, and had a hard time getting it to fire on product pages etc.. and report data back to Trackify, and Tanmay really helped me. He really turned around my whole experience with the app, that once you figure it out, its limitless.

Using app

Over 1 year

Total reviews

10

Average rating

3.8

Developer Reply

Hello friends at Lovepray jewelry We are happy we could assist! Thank you for leaving us this great review! We will relay your thanks to Tanmay :-) -Melissa & The Trackify Support Team

5 / 5 Share

June 8, 2021

Great support. Spoke with Dylan from the team who was helpful in getting us up to speed and ensuring everything was working.

Using app

4 months

Total reviews

21

Average rating

4.9

Developer Reply

Hello friends at Future Kind We are happy Dylan was such a big help to you! Thank you for leaving us this 5 start review! :-) -Melissa & The Trackify Support Team

5 / 5 Share

May 29, 2021

Trackify has been great in helping me manage my FB pixel. I've used it for the last 3 years and have intermittently turned it off to test a native FB pixel integration vs Trackify and the app has always provided the most accurate data reporting. This is even more important now with the new iOS changes. Also the support for Trackify is outstanding. This is the only app I know of where a developer will sit with you and help you troubleshoot and resolve any issues you're seeing. Highly recommend!

Store

Trivae

Using app

Over 3 years

Total reviews

7

Average rating

4.4

Developer Reply

Hello friends at Trivae Thank you for being such a loyal customer! We are grateful for your support, thank you for your kind words! :-) -Melissa & The Trackify Support Team

5 / 5 Share

May 28, 2021

This app track all the events correctly, and the support is very helpful. They even scheduled a call with me to help me on my issues. Highly recommended for advertisers who need multi pixels

Store

Kclot

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at Kclot Thank you for this high recommendation, we are grateful for awesome customers like you! We wish you and your store great success :-) -Melissa & The Trackify Support Team

5 / 5 Share

May 26, 2021

Excellent app that does exactly what it claims. Customer support is outstanding. Highly recommended!

Using app

8 months

Total reviews

8

Average rating

5.0

Developer Reply

Hello friends at GearBunch Thank you for leaving this fantastic review! We appreciate you taking the time to write this! :-) -Melissa & The Trackify Support Team

5 / 5 Share

May 6, 2021

This app has made tracking data from fb so easy, as well as creating segmented audiences and catalogs for fb. In the last 4-5 years working with Trackify I have only had two issues and both times customer service was very helpful in fixing the problem. Would definitely recommend them!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at My Shinies We are happy to have such a loyal and wonderful customer! Thank you for leaving us this wonderful review! We appreciate it and we are elated we could assist you :-) -Melissa & The Trackify Support Team

5 / 5 Share

April 21, 2021

Used trackify since the early days, they always seem to be one step ahead with the pixel and the support is always on hand!

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at AJ VOYAGE We are super happy we were able to assist! Thank you for leaving this awesome review! :-) -Melissa & The Trackify Support Team

5 / 5 Share

April 16, 2021

Excellent support. I struggled with tracking, but they are very helpful and it works now. I used a few weeks to try to track things with different apps, but did not work well. After I got trackify to work, it tracks everything. ALSO server side!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at LilleNova Thank you for this high recommendation! We are happy we could assist you :-) We wish you and your store all the best on your e-commerce journey! -Melissa & The Trackify Support Team