All reviews

Rating Breakdown

  • 5
    93% (330 ratings)
  • 4
    1% (5 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (14 ratings)

Reviews with Text

  • 96% (342)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 7, 2021

Must have app for Facebook ads in 2021, great customer service - any issues fixed quickly, constant updates.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at WizeBand We are happy you took the time to write this great review! Thank you! :-) We are glad our support team could assist you! We wish you and your store all the best :-) -Tanu & The Trackify Support Team

5 / 5 Share

Dec. 6, 2021

This is a great app. Dylan helped me a lot and made sure everything was working correctly with my pixel tracking.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Magazine Mama We appreciate this awesome review! We are glad we could help, we will relay your kudos to Dylan ;-) -Tanu & The Trackify Support Team

5 / 5 Share

June 3, 2023

used this app to set up back up pixels, had a little trouble but customer service was quick and helpful!:) Update: i had an issue with duplicating the data and they were quick to fix the solution! Nothing but the best from them!

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi, TacticalElites, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 24, 2021

This app is amazing, the support is beyond amazing. It helps me a lot, I use this app to replace others 3 app. Thank you so much

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Wayrumble, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 22, 2021

Great User Expierience. The support is doing awesome, especially Dylan! A+++ will always use it! So Dylan guided me through the whole process and we set up everything. Every question was ansered in a very very professional way.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at vintagemöbel.de We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are so glad Dylan was able to assist you :-) -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 12, 2021

I haven't used the app yet as I just had it installed but the support help was good to make sure I've installed everything properly

Using app

About 20 hours

Total reviews

6

Average rating

3.7

Developer Reply

Hello friends at Petponia We are happy you took the time to write this great review! Thank you! :-) We are glad our support team could assist you! We wish you and your store all the best :-) -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 10, 2021

I had some duplicate pixel events and Trackify's customer support fixed my issue in less than 10 minutes!!!!! I highly recommend this app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Produce Section Clothing We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-) -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 8, 2021

Trackify helped me look into a Facebook problem through Screensharing. Very helpful! Thank you very much.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at endurancelights We are happy you had such a great experience! Thank you for leaving this fantastic review. We are so glad our support team was able to assist you :-) -Tanu & The Trackify Support Team

5 / 5 Share

Oct. 18, 2021

Nice service. Nice app. Nice and fast support! If you want an app to solve your pixel's problems, this is the best!

Store

Gantis

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at Gantis We are happy you had such a great experience! Thank you for leaving this awesome review. Thank you for this great recommendation :-) Tanu & The Trackify Support Team

5 / 5 Share

Oct. 12, 2021

I had a tracking duplication problem (from the FB side) and they hopped on a zoom call with me to get it fixed as I was walked through it. That alone is scarce nowadays. I look forward to some good tracking!!!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at LAZRUS Golf Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! -Tanu& The Trackify Support Team

5 / 5 Share

Sept. 16, 2021

Really cool App and support is great. Ran into some minor setup problems and was able to get support and resolutions in no time.

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at The Mossy Oak Store We are happy we could assist you! Thank you for your kind words we really appreciate it! :-) -Tanu & The Trackify Support Team

5 / 5 Share

Sept. 16, 2021

So far tracks 90% of results! Super happy with it. Was confused at first since i thought it tracked revenue but you have to look at the results and divide by AOV to get ROAS

Store

FreshK9

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at FreshK9 We are happy you had such a great experience! Thank you for leaving this awesome review. Tanu & The Trackify Support Team

5 / 5 Share

Sept. 8, 2021

Insane service. I asked Dylan if my pixels are correct set up and he answered me in less than a minute that everything it's ready. And because i didn't remember very well how to set up events manager in my new BM and new store, i just asked him so maybe he knew about this. He said me let me share you a zoom call to help you. I got impressed. I said yes, i shared my screen and in 3' my events manager was ready. i was searching all the evening to do this and Dylan helped me in less than 5'. Thank you so much!!! What an experience!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Athan Greek We appreciate you leaving us this awesome review! We will let Dylan know that his assistance was greatly appreciated! -Tanu & The Trackify Support Team

5 / 5 Share

Sept. 3, 2021

A pleasure to do business with. Excellent product and excellent support. Dylan was very helpful. An excellent product for your shopify store. Thanks,

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at innovationxtechnology We are happy you had such a great experience! Thank you for leaving this awesome review. We will let Dylan know that his assistance is greatly appreciated :-) Tanu & The Trackify Support Team

5 / 5 Share

Aug. 27, 2021

I am writing this review about the support but specifically Tanmay B. AMAZING. He went above and beyond to fix the issues i was having, explained in detail and took his time so I understood everything as well. Idk what you pay your developers and support here but he deserves a raise! Was going to delete the app and Tanmay saved the day.

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Hello, friends at KittySpout We are happy Tanmay was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! -Tanu & The Trackify Support Team

5 / 5 Share

Aug. 16, 2021

Trackify is a great app with great support! Using the app and the API is showing us pretty good results compared to the FB app in terms of tracking. The support is brilliant and pretty fast too.

Using app

12 months

Total reviews

23

Average rating

5.0

Developer Reply

Hello to our friends from Your Film Poster Thank you for leaving this awesome review! We appreciate your support and we are glad we could assist! :-) -Tanu & The Trackify Support Team

5 / 5 Share

Aug. 9, 2021

Fantastic customer service & excellent product! Offers marketers unique insight into their data, multiple-pixels for various ad strategies + a whole lot more :) A++

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at Fairlight Collective. We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-) -Tanu & The Trackify Support Team

5 / 5 Share

July 28, 2021

Great support! Tanmay jumped on a zoom call with me at 10:30pm to get this installed. Looking forward to getting that additional insight after the IOS update disaster.

Using app

About 1 month

Total reviews

32

Average rating

4.3

Developer Reply

Hello friends at Popov Leather We appreciate this awesome review! We are glad we could help, we will relay your kudos to Tanmay ;-) -Tanu & The Trackify Support Team

5 / 5 Share

July 17, 2021

Before Trackify, I've been in back and forth with Facebook support and Shopify support trying to resolve a month long issue with double reporting conversion metrics which has affected our small business. They cant seem to solve it. So I decided to use Trackify and, voila, everything's back to normal. Their support is also commendable—very prompt and detailed. Thanks for all the help!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Nature's Apothecary Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-) -Melissa & The Trackify Support Team

5 / 5 Share

July 12, 2021

Great support from Tanmay, he was ensuring everything was working correctly and provided some information to understand the app better.

Store

Vermany

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Vermany We are happy Tanmay was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! -Melissa & The Trackify Support Team