All reviews

Rating Breakdown

  • 5
    93% (831 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (43 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 30, 2023

I definitely recommend this app. It solves my problems and the customer support is great! I was helped even on a Sunday via zoom. Deepanjoy is a nice and friendly employee who helped me step by step.

Store

S&A

Using app

About 15 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello, friends at S&A Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

April 27, 2023

Literally the BEST support I have had from any app on Shopify and the solution is great and fairly priced.

Using app

11 days

Total reviews

5

Average rating

4.2

Developer Reply

Hello to our friends at Rapid Flow Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

April 27, 2023

Great experience receiving help from Deepanjoy! App also works perfectly so Im very happy that I have it on my store.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Coco Tel Aviv Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

April 27, 2023

Great Experience with receiving help with set up. Everything was taken care of for me. Thank you for your assistance Deepanjoy!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Diamond Nutrition Thanks for sharing your review with us and the community. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

April 26, 2023

Very nice and friendly support Got everything set up threw zoom within 10 minutes. There is no better support out there

Store

Anteen

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Anteen Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Trackify Support Team

5 / 5 Share

April 26, 2023

Excellent service, had everything setup thruw zoom. Response always within 5 minutes even at 12 midnight haha.

Store

Norgevo

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Norgevo Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Trackify Support Team

5 / 5 Share

April 26, 2023

Great service, always availlable. Very helpfull service!

Store

Syvano

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Syvano Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Trackify Support Team

5 / 5 Share

April 24, 2023

Great product. Excellent customer service.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at TSE Buffalo Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

April 21, 2023

Awesome guidance by Deepanjoy! Great support. All steps to install the app where followed easily. Thanks for that!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at byella.se Thanks for sharing your review with the community and us. We're thrilled to learn that Deepanjoy was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. Tanu & The Trackify Support Team

5 / 5 Share

April 20, 2023

Great support and great app! By the first day I installed the app, I am very satisfied by the app and its support team, especially Deepanjoy! Thanks guys, keep it up!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at Leelashome Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

April 20, 2023

Excellent help - got on a zoom call within 2 minutes and stayed on for half an hour talking me through the set up and tracking. Very good.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Orbital Clothing Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

April 19, 2023

A good solution for missing purchase Info. thank youuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Alistore Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Trackify Support Team

5 / 5 Share

April 19, 2023

Super begeleiding van Trackify! Ze hebben heel snel mijn pixel geïnstalleerd, mij geholpen met een probleem in bij facebookadvertentie en meegedacht nadat ik per ongeluk mijn 2 weken trail al was verlopen zonder dat ik gebruik had gemaakt van de app! Super dus!

Store

By Siem

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at By Siem Bedankt voor het delen van uw review met ons en de community. We doen er alles aan om elke handelaar te helpen en ik ben blij dat we het doel voor u hebben bereikt. Wij wensen u en uw winkel veel succes! Tanu & The Trackify Support Team

5 / 5 Share

April 16, 2023

These guys are amazing, I had issues with double tracking I got a fast response got on a zoom call with one representatives and with in minutes problem solved. Great experience!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Blesspicks Thanks for sharing your review with us and the community. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

April 14, 2023

I'm absolutely thrilled with my experience using the app and its customer support team. Dylan was instrumental in providing exceptional assistance and guidance throughout the whole process. It's great to know that I can always count on them when I have any issues or questions. Their attentive and helpful support has definitely exceeded my expectations.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at CARDWELRY Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

April 13, 2023

As a non-developer I managed to install the pixel for Facebook and follow the steps in just 3-4 minutes. Wanted to make sure everything was correct so i contacted the support via chat and got a reply within 2 min and was offered a zoom call within 3 min. 10 min of zoom and one minor issue was found with my setup. That issue will prob. be resolved before I'm done with this review :-) Amazing support and so far very good app.

Using app

8 months

Total reviews

5

Average rating

4.4

Developer Reply

Hello to our friends at Barkalot Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Trackify Support Team

5 / 5 Share

April 12, 2023

Excellent customer support. Deepanjoy was extremely helpful and got on a zoom call with me to help me with my issue. He took control of the mouse where he felt it was necessary and made sure I had everything set up correctly.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Celeste Love Co. Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

April 11, 2023

Great customer support. Dylan was very patient with me and guide me step by step to the process.He answer all my question and even offer better solutions. Thank you

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at keepngive Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Trackify Support Team

5 / 5 Share

April 10, 2023

works great , i like how simple it is to use and great customer service. they did the extra mile and helped me 1 on 1

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at VersatileCanvas Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

April 10, 2023

Fantastic service and great app. Using this across 6 stores! I was helped with Deepak who is great at customer support. Will highly recommend using this app to anyone.

Store

NOBULA

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at NOBULA Thanks for sharing your review with the community and us. We're thrilled to learn that Deepanjoy was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. Tanu & The Trackify Support Team