All reviews

Rating Breakdown

  • 5
    93% (818 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (42 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 16, 2023

These guys are amazing, I had issues with double tracking I got a fast response got on a zoom call with one representatives and with in minutes problem solved. Great experience!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Blesspicks Thanks for sharing your review with us and the community. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

April 14, 2023

I'm absolutely thrilled with my experience using the app and its customer support team. Dylan was instrumental in providing exceptional assistance and guidance throughout the whole process. It's great to know that I can always count on them when I have any issues or questions. Their attentive and helpful support has definitely exceeded my expectations.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at CARDWELRY Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

April 13, 2023

As a non-developer I managed to install the pixel for Facebook and follow the steps in just 3-4 minutes. Wanted to make sure everything was correct so i contacted the support via chat and got a reply within 2 min and was offered a zoom call within 3 min. 10 min of zoom and one minor issue was found with my setup. That issue will prob. be resolved before I'm done with this review :-) Amazing support and so far very good app.

Using app

8 months

Total reviews

5

Average rating

4.4

Developer Reply

Hello to our friends at Barkalot Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Trackify Support Team

5 / 5 Share

April 12, 2023

Excellent customer support. Deepanjoy was extremely helpful and got on a zoom call with me to help me with my issue. He took control of the mouse where he felt it was necessary and made sure I had everything set up correctly.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Celeste Love Co. Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Deepanjoy was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

April 11, 2023

Great customer support. Dylan was very patient with me and guide me step by step to the process.He answer all my question and even offer better solutions. Thank you

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at keepngive Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Trackify Support Team

5 / 5 Share

April 10, 2023

works great , i like how simple it is to use and great customer service. they did the extra mile and helped me 1 on 1

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at VersatileCanvas Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

April 10, 2023

Fantastic service and great app. Using this across 6 stores! I was helped with Deepak who is great at customer support. Will highly recommend using this app to anyone.

Store

NOBULA

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at NOBULA Thanks for sharing your review with the community and us. We're thrilled to learn that Deepanjoy was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. Tanu & The Trackify Support Team

5 / 5 Share

April 9, 2023

Fast Support from Dylan, everything looks easy. No lets have a look to the practise :). I hope to get better results with the tool

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Trendkiste Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Dylan was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

April 9, 2023

quick and good service and got 10% discount code !

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Yoursupstore Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

April 8, 2023

Excellent service and support! The integration of the app is super simple and straightforward. The Trackify team even gave me a 10% discount. Thank you!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at PainlessPro.co.uk Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

April 7, 2023

Excellent Service! Installed the app and immediately got a call to install it right. definitely recommended

Store

Vellana

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Vellana Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

April 7, 2023

I thought something was wrong with my pixel setup. They immediately jumped with me into a zoom call to help. Very very very good support.

Store

Osinski

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Osinski Thanks for sharing your review with us and the community. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

April 6, 2023

Wow, what a great support! Thanks you Dylan. You've helped me so much. Glad i purchased the app and connected te support!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Roozverious Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

April 5, 2023

Support très disponible ! J'ai eu un petit problème avec FaceBook et Dylan m'a aidé à résoudre le problème !

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour à nos amis de Polar Bazaar Merci d'avoir partagé une critique aussi incroyable avec nous et la communauté. Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre application. Nous apprécions vraiment votre entreprise et nous sommes très reconnaissants de la confiance que vous nous accordez. Nous tenons à remercier des clients formidables comme vous pour votre incroyable soutien ! Tu gères! Acclamations, Pushpesh et l'équipe d'assistance Trackify

5 / 5 Share

March 26, 2023

Thanks for the good support. The Dud ehelped me a lot and could setup everything i wanted for the best tracking experience. thanks

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at CleverPetCare Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Trackify Support Team

5 / 5 Share

March 25, 2023

I was helped by Deepanjoy . He helped me very good and fast and make sure everything is working fine through a zoom call

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Maeveshop Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed. Tanu & The Trackify Support Team

5 / 5 Share

March 24, 2023

Great tracking app, you get a lot of valuable information about your audience. We get a lot of information about how to advertise on social media. I recomemend this app.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Excellent Stuff Thanks for sharing your review with the community and us. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store great success! We appreciate the high recommendation. Tanu & The Trackify Support Team

5 / 5 Share

March 24, 2023

Amazing support, Quick, effective, they jump straight on a Zoom call to explain things and show you when you have questions.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Boho Boutique Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Trackify Support Team

5 / 5 Share

March 24, 2023

amazing support quick zoom call to set the app with the right settings, pixel is working fine and the API conversion also.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Bimboly UK Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

March 23, 2023

Trackify offers great and quick service! In less than 24h I got a zoom call from Dylan, who helped me step by step instal my pixel! Thank you Dylan, I appreciate your patience and help! - S

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Senerrelle Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy Dylan was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Trackify Support Team