All reviews

Rating Breakdown

  • 5
    93% (328 ratings)
  • 4
    1% (4 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (15 ratings)

Reviews with Text

  • 97% (345)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 1, 2021

We just started to use TrackifyX and had some kinks along but with the support of customer service it was easy to pinpoint and correct the issues!

Store

QB54

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at QB54 We appreciate you leaving this wonderful review! We wish you and your store all the best in your e-commerce endeavors! :-) -Melissa & The Trackify Support Team

5 / 5 Share

Feb. 7, 2021

I like this app a lot. It helps my business a lot , the customer support responds very quick and solve every issue.

Store

Koyers

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello to our friends from Koyers We are happy the app has been helpful to you! Thank you for leaving this great review! :-) -Melissa & The Trackify Support Team

5 / 5 Share

Feb. 1, 2021

Tanveer as been instrumental in helping me navigate the intricacies of IOS14 update, checkout app reporting difficulties, and more. Don't hesitate to reach out to their chat support.

Using app

9 months

Total reviews

7

Average rating

5.0

Developer Reply

Hello to our friends from RangeTrotter We appreciate you leaving us this awesome review! We will let Tanveer know that her assistance was greatly appreciated! -Melissa & The Trackify Support Team

5 / 5 Share

Dec. 14, 2020

I have been using trackify for a few months now and their customer support is always on point! Like any software on the market, there's always glitches and hiccups. However, the team at trackify are always getting into the accounts and helping unlike other softwares where they just send you to a FAQ page. Thanks!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from GenCrafts Thanks for taking the time out to leave us this fantastic review we really appreciate it! We wish your store great success online! -Melissa & The Trackify Support Team

5 / 5 Share

July 7, 2021

Customer support always replies so fast, great job - so helpful! Great app, highly recommended - we've been using it since the very start f our business!

Using app

Almost 2 years

Total reviews

2

Average rating

3.5

Developer Reply

Hello to our friends from Fierce Pulse, Thanks for giving a shoutout for our app! Glad it's working well for you :) I will give the kudos to our support team. Hope Fierce Pulse is mega-successful in the coming months and years, Sean & The TrackifyX Team

5 / 5 Share

Oct. 10, 2020

We used this App now in over 10 stores and it worked almost always very well When there are problems or things to clarify the support team helped us out quickly!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

First, it's the easiest and most secure way to use Facebook Pixel without making mistakes or causing trouble. Second, the Trackify support is for sure the best and fastest out there. Love it!

Using app

Over 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 15, 2021

The customer support has been outstanding. Every time I've had a question, I've received an email back within an hour in most cases. The lookalike audiences I've created have been very effective. Great app.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2020

Absolutely the best app to get the best out of your pixel data. The customer service is top-notch. Having Trackify is like amplifier for your pixel. I've tried a lot of stuff and I trust no-one better regarding the usage of my pixel and how to get better results then Thomas in Trackify. if using Star Wars reff I'd say he's Jedi (Pixel) master! In my opinion this is mandatory app for your ecommerce store!

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 14, 2020

This app has helped us scale 6x in the last year. It does so many things I'm not going to bother listing them. But the Best part is Thomas and his developers. Working in Shopify, when pretty much everything you want to do requires a 3rd party app and integrations that seem to constantly conflict, it's often hard to find an app developer who actually cares about his customers and takes pride in doing a good job. Many devs for apps ignore the problem, say that the problem you see in front of you isn't them or, sometimes, that it doesn't even exist. It almost feels like pulling teeth to get them to even look to see if there is a problem and then more teeth to get them to fix it - even when you're not upset and just want it fixed. Not with Thomas. You say something is wrong, show him with pics, and he's on it. He's fast, has great customer service and is very smart. Whenever there is a problem that could be caused by one of several integrations (as things are always updating and creating conflicting code) I always check with him. But, while most of the time it has nothing to do with Trackify in the end, due to his helpfulness and other devs unhelpfulness, over half the time it's usually him who figures out what's wrong so I can go to the other dev and tell them what to fix - which then fixes the situation. The tracking provided is the top and the additional audience-building tools and analytics offer greater ability to scale. Thank you so much!!!!!!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 29, 2020

Great app. It is easy to use with great tutorial videos and the customer service is second to none. This is my second store using Trackify and it makes pixel tracking, custom audiences and LAA audiences much easier! Highly recommend

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 22, 2020

This app fires the pixel fastest, and most accurately. And is backed up by great support if there are any edge case situations! Thanks!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2020

The service and the dedication of all in improving and attacking any issues We have had has been amazing. The software works as described and it does what it is intended to do. No integration issues if you follow very well explained instructions. We couldn't be happier.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2020

This app definitely provides me the information I need to track my sales. Tech support is super helpful and I've never faced issues with it.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2020

Incredible app! Tracks pixels perfect, and the support is absolutely fantastic. Really recommend it (:

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2020

I'm satisfy with the app and their customer service center. They supported me well and quickly. Give 5 stars.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

Splendid app and superb support from their experts. I have 2 stores and literally would not be able to manage my data and protect my pixel if it wasn't for using Trackify. I highly recommend this app.

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

Very happy with the app. Great customer support. I was having an issue with my catalog and the customer support team jumped on a chat and help we resolve right away.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2020

I just installed the app, support is great and there are tutorials all the way, so you can set up and run in a hurry. Great

Store

Veneno

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

Dylan was amazing, helped me to pinpoint the problems via zoom call, and was very knowledgeable. Thank you for the great support.

Store

HALIPAX

Using app

Over 1 year

Total reviews

16

Average rating

5.0