All reviews

Rating Breakdown

  • 5
    93% (330 ratings)
  • 4
    1% (5 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (14 ratings)

Reviews with Text

  • 97% (346)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 9, 2025

love it. Good customer service!

Store

maamgic

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad you loved our service. Providing great customer support is always our priority!

5 / 5 Share

Oct. 6, 2025

Excellent customer service!

Store

Recreo

Using app

About 4 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re thrilled to hear you had an excellent experience with our customer service. Your satisfaction is our top priority!

5 / 5 Share

Oct. 2, 2025

Customer service is Great!

Using app

29 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re delighted to hear that you had a great experience with our customer service. Your satisfaction is our top priority, and we appreciate your support.

5 / 5 Share

Sept. 22, 2025

I’ve been using the Trackify app for our Shopify store for a long time, and their support has always been excellent with quick responses. Today, I noticed through the Chrome Pixel Helper extension that our store’s currency was being recorded incorrectly. Even though our official currency is set to GBP, the pixel was showing USD in certain sections. I immediately reached out to the Trackify support team, and Etienne along with their dev team resolved the issue within 30 minutes. I highly recommend this app to anyone running a Shopify store who wants reliable pixel and API tracking.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for being a long-time Trackify user and for your kind words about our support team. We’re glad you reached out regarding the currency issue, and we’re always here to ensure everything runs smoothly. Please don’t hesitate to contact us anytime you need assistance.

5 / 5 Share

Sept. 22, 2025

Great help setting everything up.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad we could help you get everything set up smoothly. Our team is always here if you need further assistance.

5 / 5 Share

Oct. 6, 2025

good customer support

Store

Bloomly

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We truly appreciate your trust in Trackify and are glad to be part of your journey.

5 / 5 Share

Sept. 13, 2025

Best app ever have!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Amazing support! They help me with both store, all clear, pleasent :) Rarely grateful

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad you loved our service. Providing great customer support is always our priority!

5 / 5 Share

Sept. 8, 2025

100 percent helpful , adorable and a good guy

Store

GenZJoy

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Your thoughtful words mean so much! We are truly glad we could be helpful and appreciate your kind appreciation.

5 / 5 Share

Sept. 7, 2025

Super helpful team! They fixed my tracking issue quickly. I was struggling with Meta tracking, but thanks to their support I can now get accurate data. Big thanks

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Your feedback means a lot! We’re delighted that our team could provide timely support and ensure your Meta tracking runs smoothly with accurate insights.

5 / 5 Share

Sept. 5, 2025

很好的售后!

Using app

About 17 hours

Total reviews

4

Average rating

5.0

Developer Reply

非常感谢您的认可!我们一直致力于提供优质的售后服务,很高兴能让您满意。

5 / 5 Share

Sept. 1, 2025

PERFECT

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate your feedback. It’s wonderful to know your experience with Trackify was good.

5 / 5 Share

Aug. 26, 2025

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We truly appreciate your trust in Trackify and are glad to be part of your journey.

5 / 5 Share

Aug. 22, 2025

I am extremely satisfied with this app, especially with the professionalism and efficiency of the customer service team. Whether during inquiries or when facing issues, the customer service staff responded promptly with patience and kindness, which made me feel very reassured. More importantly, they not only replied quickly but also demonstrated excellent problem-solving skills, always providing the best solutions in no time and avoiding unnecessary troubles. The entire communication process was smooth and efficient, showing that the store truly values customer experience. Such outstanding service not only enhanced my overall shopping satisfaction but also strengthened my trust in the brand. I will definitely choose this store again in the future and recommend it to my friends as well.

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful feedback! We’re delighted to know our support team’s professionalism and quick responses made you feel reassured. Helping with both speed and care is always our goal, and your words truly motivate us to keep it up!

5 / 5 Share

Aug. 16, 2025

Amazing customer support! I was able to hop on a call on the weekend and fix a very important issue.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We truly appreciate your feedback! We know how critical it is to resolve issues quickly, so we’re glad we could jump on a weekend call and get everything sorted for you.

5 / 5 Share

Aug. 12, 2025

Excellent after-sales service! The team was highly professional and resolved my issue quickly and efficiently. Thanks Trackify, it helps a lot for my store.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re glad our team could assist you quickly and professionally. It’s wonderful to know Trackify is making a positive difference for your store.

5 / 5 Share

Aug. 11, 2025

Pixel trouble? Pixel optimization?TRACKIFY is an excellent and easy to use pixel solution. It works very reliably, and I highly recommend giving it a try. What really sets it apart is the exceptional customer support fast, helpful, and genuinely invested in solving your issues. A must-have tool for anyone serious about tracking and optimization. Thank you TRACKIFY Nicky Founder BigK Sport

Store

Bigk

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much, Nicky! We're thrilled to hear that Trackify is making your pixel tracking and optimization easier. Our team takes pride in providing fast and reliable support, and your kind words mean a lot. We’re grateful for your recommendation!

5 / 5 Share

Aug. 8, 2025

top! supporto eccezionale. grazie mille.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad you loved our service. Providing great customer support is always our priority!

5 / 5 Share

Aug. 7, 2025

Atendente muito eficiente, prestativo e colaborador, nota 10

Store

Vivre

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Muito obrigado pelo seu feedback! Ficamos felizes em saber que nosso atendimento foi eficiente e prestativo. Conte sempre conosco!

5 / 5 Share

Aug. 7, 2025

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for trusting us—we’re excited to keep supporting your growth.