All reviews

Rating Breakdown

  • 5
    93% (818 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (42 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 10, 2024

Great customer support answering questions. They give you zoom calls if you need it and walk through the process to make sure everything is properly set up. They helped me with couples of issues with my pixel which were not firing the right events. Also gift you support understanding the app... Great for checking my facebook stats. Thanks!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at regalosdiamor Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

Sept. 8, 2022

Great support, i think this will help our biz well. Excite dto keep testing but so far it looks like its doing the job! Thanks!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at Athlete's Gift Shop Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

Sept. 6, 2022

Great customer support! I downloaded the app, had some doubts if i was doing all correctly, and someone immediately jumped on a zoom call with me! Remomended.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at narebeauty Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Sept. 6, 2022

Customer support is very important to me and this guys just knocked it out of the park. The team helped me set up and configure the app within minutes on a Skype call and got me up and running in no time. I'll update later once I've used the app for a while to speak about functionality, but so far I'm impressed!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Essential Lite Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Sept. 5, 2022

Trackify's customer service is very good. Dylan is very helpful and guide me step by step and ensure everything is perfectly installed! Highly recommended!

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello, friends at Glowy Dewy Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Dylan was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation. Tanu & The Trackify Support Team

5 / 5 Share

June 19, 2024

Customer service was very supportive. Tanmay provided excellent assistance, ensuring everything went smoothly. The live chat also responded quickly and clearly whenever we had any concerns. Highly recommend their service!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at eCamShopping Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Aug. 29, 2022

Ive tried other apps but the results were bad. I don't know how trackify does it I only trust them for my reporting that i've now added it to all of my stores. It actually sends over the majority of the data which helps me scale my fb ads.

Using app

12 minutes

Total reviews

9

Average rating

3.3

Developer Reply

Hello to our friends at Fc Sports Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Trackify X. We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

Aug. 29, 2022

The support I was given was amazing. I was able to chat with someone via zoom as I was confused about a few things. They helped me out a lot and helped me understand the way the system works. Thanks again for your help.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hello, friends at Darlin' Daisy Boutique We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

Aug. 22, 2022

Great customer support answering questions, worth the cost just for that. Great for checking my facebook stats.

Store

Aviddo

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Aviddo We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

Aug. 22, 2022

Assistance is great and quick (thanks Dylan!). Yet to test the app for results, but seems promising.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Rolling Square Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Dylan was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

Aug. 22, 2022

Fast customer support, made the process 10x easier. I am thankful for Deepanjoy for helping me through the setup process and answering all my questions.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from CenteMind Thanks for the awesome review. We're delighted to hear that you are enjoying the Trackify X app. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

Aug. 18, 2022

Helpful for having better stats and analytics. Easy to configure and seems that it helps for firing more events to FB Ads. Had some issues with a translation app, but they found a solution. Thanks particularly to Dylan for the help.

Using app

10 months

Total reviews

11

Average rating

5.0

Developer Reply

Hello to our friends at The Grand Warehouse Thanks for the awesome review. We're so delighted to hear that Dylan was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Aug. 16, 2022

Great help for my tracking. Now I can make accurate decisions based on date. Also facebook is not directly connected to my store which is important for me regarding blocks. Now I can finally move on again! Thanks Trackify!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Sorandi.nl Thank you for your glowing review. We're delighted to hear that you are enjoying Trackify X and that you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

Aug. 16, 2022

I think am beginning to love this app as the set up was easy with the help of Deepanjoy. i hope as i keep using and discovering more features and possibilities with the app every thing works well and brings good ROI i will definitely recommend anyone to use this app...

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from getshapy.com Thanks for the awesome review. We're delighted to hear that you are enjoying the Trackify X app. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

Aug. 11, 2022

Fantastic support by Dylan! He helped resolve my issues very effectively and efficiently. Highly recommend!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Shower Curtain Emporium Thanks for the awesome review. We're so delighted to hear that Dylan was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Aug. 3, 2022

I used trackify to configure my facebook pixel, and also they were quick to make a videocall with me and make sure everything was configured properly and optimize the results.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at lamareabajamexico Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

Aug. 3, 2022

Love this app, mainly because of the support. Deepanjoy has helped me through the process of setting up via video call. HIGHLY recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at SSensials Thanks for sharing your review with us and the community. We're thrilled to learn that Deepanjoy was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Aug. 2, 2022

The app is so helpful for any Shopify store. I want to give a shoutout to the customer support team, in particular Deepanyjoy! He spent a half hour helping me set everything up! I used trackify about 2 years ago, the app was great, but the support team at the time was rude. My experience today really changed my mind about this team and app! Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at cradleshop Thank you for your glowing review. We're delighted to hear that you are enjoying Trackify X and we are so glad Deepanjoy was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

July 31, 2022

Very easy to install and great customer support, if you have any problem they'll jump on a call with you and solve it. Track is great for both tikotk and facebook

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Luna Jewel IT Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We sincerely appreciate this thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success!! Tanu & The Trackify Support Team

5 / 5 Share

May 22, 2024

Deepanjoy is the man! he was super patient and helped me as much as possible! i was able to move my pixel from 1 location to the other. highly recommend Deepanjoy and the app. It has also helped me track so much better than ever before!

Using app

Almost 2 years

Total reviews

9

Average rating

4.6

Developer Reply

Hello to our friends at oz supplyz Thanks for sharing your review with us and the community. We're thrilled to learn that Deepanjoy was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Trackify Support Team