All reviews

Rating Breakdown

  • 5
    93% (830 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (43 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 12, 2022

Great customer support, they offer zoom calls to resolve your issue and answer your questions, quick and accurate, I recommend it.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at KINNTH LTD Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Oct. 12, 2022

love the customer service, highly recommend it and the way the communicate is awesome love it, will differently recommend

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Clean My Bricks Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Oct. 6, 2022

Best way to handle pixels from Facebook and Tiktok. I was concerned and a bit hesitant at first, then I realized this app is AWESOME! :D Thanks team!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at PrintPanda™ Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Oct. 6, 2022

It is good so far and the customer support is very kind and helpful. I had some problems and they helped me out!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at haitech.ro Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Oct. 3, 2022

Great Support. Dylan takes his time to go through all the settings. We even double checked that the set- up works correctly during the call. App also looks great, Looking forward to seeing great results.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at the plant party Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Oct. 3, 2022

Ho usato questa app per i miei tracciamenti su facebook e mi ha aiutato molto nel tracciare gli eventi, molti meno problemi sotto questa aspetto, assistenza veloce e cordiale. Assolutamente consigliata se volete migliorare le vostre campagne durante lo scaling.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Ciao ai nostri amici di acrapoonss Grazie per la fantastica recensione. Siamo lieti di sapere che hai avuto un'esperienza positiva con la nostra app e siamo lieti che il nostro team di supporto possa aiutarti! Apprezziamo davvero la tua attività e ti siamo così grati per la fiducia che hai riposto in noi. Vorremmo ringraziare i fantastici clienti come te per il tuo straordinario supporto! Sei forte! Saluti, Pushpesh e il team di supporto di Trackify

5 / 5 Share

Oct. 3, 2022

Great and patient customer service given by Deepanjoy. Solved an issue quickly and efficiently. thanks so much

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at proudpoppycreativestore Thanks for the awesome review. We're delighted to hear that you are enjoying the Trackify X app. We’ll make sure we pass your kind words along to Deepanjoy, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Sept. 29, 2022

Ich bin sehr froh, dass ich Deepanjoy kennengelernt habe. Er hat sich viel Zeit genommen, mir geholfen und den Facebook & TikTok Pixel korrekt installiert. vielen Dank Vielmals.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hallo an unsere Freunde bei Momo online Danke für die tolle Bewertung. Wir freuen uns zu hören, dass Ihnen die Trackify X-App gefällt. Wir werden sicherstellen, dass wir Ihre freundlichen Worte an Deepanjoy weiterleiten, von dem wir wissen, dass er sich freuen wird, Ihren Kommentar zu lesen. Wir tun alles, um jedem Händler zu helfen, und ich freue mich, dass wir für Sie ins Schwarze getroffen haben. Wir wünschen Ihnen und Ihrem Shop viel Erfolg! Prost, Pushpesh und das Trackify-Support-Team

5 / 5 Share

Sept. 27, 2022

im using trackify for all my stores and for the price its really good. Tracks 80-90% of sales which is enough to make decisions

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at FreshK9NO We are happy you had such a great experience! Thank you for leaving us this fantastic review. We're thrilled to learn that you are enjoying Trackify. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

Sept. 21, 2022

I just started using the app. Customer service was awesome with the setup help. I watched the video but Facebook changed the way the integration looked. Dylan was very helpful, I look forward to using this app to better enhance my ads performance.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Glam Goodies Thanks for sharing your review with us and the community. We're thrilled to learn that Dylan was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Trackify Support Team

5 / 5 Share

Sept. 21, 2022

Muy buena aplicación para trackear hasta 8 pixeles. Muy agradecido con el team support que nos ayudó a configurar la app en el momento, sin esperas. Muchas gracias.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola a nuestros amigos de SHÖKN STORE Gracias por la increíble revisión. Estamos encantados de saber que tuvo una experiencia positiva con nuestra aplicación y nos complace que nuestro equipo de soporte pueda ayudarlo. Realmente apreciamos su negocio y estamos muy agradecidos por la confianza que ha depositado en nosotros. ¡Nos gustaría agradecer a clientes increíbles como usted por su increíble apoyo! ¡Tú Molas! Salud, Pushpesh y el equipo de soporte de Trackify

5 / 5 Share

Sept. 14, 2022

Ótimo suporte! Excelente aplicativo. Muito essencial! Ótimo suporte! Excelente aplicativo. Muito essencial!

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at castella_store_processing Obrigado por sua revisão brilhante. Estamos muito felizes em saber que você está gostando do Trackify X e estamos felizes que nossa equipe de suporte possa ajudá-lo! Adoramos tê-lo como cliente e estamos sempre aqui para ajudar sua loja Shopify a ter sucesso! Tanu & The Trackify Support Team

5 / 5 Share

Sept. 14, 2022

I really liked the fact that I was able to speak with someone via zoom as I was confused about a few things. They helped me understand the way the system works and to make sure that everything is set up right. Thanks for your help.

Store

ZANSSY

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello, friends at ZANSSY We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

Aug. 10, 2024

Great customer support answering questions. They give you zoom calls if you need it and walk through the process to make sure everything is properly set up. They helped me with couples of issues with my pixel which were not firing the right events. Also gift you support understanding the app... Great for checking my facebook stats. Thanks!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at regalosdiamor Thank you for the glowing review. We're so happy to hear that you are enjoying Trackify. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Trackify Support Team

5 / 5 Share

Sept. 8, 2022

Great support, i think this will help our biz well. Excite dto keep testing but so far it looks like its doing the job! Thanks!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at Athlete's Gift Shop Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Trackify Support Team

5 / 5 Share

Sept. 6, 2022

Great customer support! I downloaded the app, had some doubts if i was doing all correctly, and someone immediately jumped on a zoom call with me! Remomended.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at narebeauty Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Sept. 6, 2022

Customer support is very important to me and this guys just knocked it out of the park. The team helped me set up and configure the app within minutes on a Skype call and got me up and running in no time. I'll update later once I've used the app for a while to speak about functionality, but so far I'm impressed!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Essential Lite Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Sept. 5, 2022

Trackify's customer service is very good. Dylan is very helpful and guide me step by step and ensure everything is perfectly installed! Highly recommended!

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello, friends at Glowy Dewy Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are so glad Dylan was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation. Tanu & The Trackify Support Team

5 / 5 Share

June 19, 2024

Customer service was very supportive. Tanmay provided excellent assistance, ensuring everything went smoothly. The live chat also responded quickly and clearly whenever we had any concerns. Highly recommend their service!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at eCamShopping Thanks for the awesome review. We're so delighted to hear that our support team was able to assist you! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Trackify Support Team

5 / 5 Share

Aug. 29, 2022

Ive tried other apps but the results were bad. I don't know how trackify does it I only trust them for my reporting that i've now added it to all of my stores. It actually sends over the majority of the data which helps me scale my fb ads.

Using app

12 minutes

Total reviews

9

Average rating

3.3

Developer Reply

Hello to our friends at Fc Sports Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Trackify X. We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Trackify Support Team