All reviews

Rating Breakdown

  • 5
    93% (818 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (42 ratings)
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5 / 5 Share

June 3, 2023

used this app to set up back up pixels, had a little trouble but customer service was quick and helpful!:) Update: i had an issue with duplicating the data and they were quick to fix the solution! Nothing but the best from them!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, TacticalElites, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 30, 2021

It really improved my tracking of Facebook ads. It also lets you create custom audiences and lookalike audiences.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Sweetempo, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and that it is helping you with tracking Facebook ads. We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 30, 2021

The app is doing very well. I had issues with Facebook statistics, but now everything is ok. The support team is very reliable and fast. Dylan from the support give me all the details I need and check everything in my store to work perfectly. Thanks.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, ProfiGadgets, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and that it is helping you with resolving the Facebook statistics issue. We are so glad Dylan was able to assist you! we will relay your kudos to Dylan ;-) We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 30, 2021

Extremely helpful with any issues you experience! Communication with the team is always there when you need it.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Pillow Slidez™, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are happy you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 29, 2021

Great app, it gives more correct information for the pixel than the shopify integrated facebook connection. Great support call as well!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, EnkelKoopjes.nl, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and that it is helping you to get more correct information. We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 29, 2021

I have been through some apps and solutions in order to get facebook tracking right after ios14. Trackify seems to do the job perfectly with super easy to setup (with video walkthrough) server-side tracking, at a affordable price compared to anything else I have tried. Extra points for super responsive chat support by Sunny. Thanks :D

Using app

11 months

Total reviews

29

Average rating

4.8

Developer Reply

Hi, Paninisport.no, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and that it is helping you with tracking after ios14. We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 26, 2021

I used this app to get more accurate data and get around the current iOS issues. Works really well and the support is brilliant!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Spicely Does It, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and that it is helping you with more accurate data and ios issues. We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 24, 2021

This app is amazing, the support is beyond amazing. It helps me a lot, I use this app to replace others 3 app. Thank you so much

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Wayrumble, Thank you for your glowing review. We're so happy to hear that you are enjoying Trackify X and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 22, 2021

Great User Expierience. The support is doing awesome, especially Dylan! A+++ will always use it! So Dylan guided me through the whole process and we set up everything. Every question was ansered in a very very professional way.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at vintagemöbel.de We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are so glad Dylan was able to assist you :-) -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 12, 2021

Dylan was very helpful in setting up Trackify and making sure everything was able to run smoothly. Great service!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at Lotus Flower Studio We are happy you had such a great experience! We are so glad Dylan was able to assist you! we will relay your kudos to Dylan ;-) We wish you and your store all the best :-) -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 12, 2021

I haven't used the app yet as I just had it installed but the support help was good to make sure I've installed everything properly

Using app

About 1 month

Total reviews

5

Average rating

4.2

Developer Reply

Hello friends at Petponia We are happy you took the time to write this great review! Thank you! :-) We are glad our support team could assist you! We wish you and your store all the best :-) -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 12, 2021

Great Great Great Support... I would love to recommend it to everyone on the planet. hahaha. But yeah very honest and great people. Super strong technically.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at TheBloomCar™ We appreciate you for leaving this awesome review, and we are happy we could assist you! Thank you for this great recommendation :-) -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 11, 2021

The app is great and have very good customer service. Dylan was extremely helpful in supporting me set up the pixels for my store. I would recommend this app to everyone.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at SOLID SHOE We are happy you had such a great experience! Thank you for leaving us this fantastic review; We are so glad Dylan was able to assist you :-) We appreciate the high recommendation :-) -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 11, 2021

The support is really top notch. They helped me set up my pixel for screen sharing. Thanks to Dylan for his great help. I am very satisfied

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Zatout.fr We are happy Dylan was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 10, 2021

Great Support when facing problems, easy and time saving creation of custom audiences, 5/5 would recommend. Support replies fast compared to other apps, in case of doubt they hop on a call with you to figure out the issue in case you have one. Customer support staff was super friendly and patient. Best regards Appreciate the service -Phil

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at Homescaped We are happy you had such a great experience! Thank you for leaving this awesome review. We are happy our support team was able to assist you :-) -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 10, 2021

I had some duplicate pixel events and Trackify's customer support fixed my issue in less than 10 minutes!!!!! I highly recommend this app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Produce Section Clothing We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-) -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 8, 2021

Trackify helped me look into a Facebook problem through Screensharing. Very helpful! Thank you very much.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at endurancelights We are happy you had such a great experience! Thank you for leaving this fantastic review. We are so glad our support team was able to assist you :-) -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 5, 2021

Dylan helped me on a zoom call to set up my pixel, he checked all events and made sure that everything is working fine. They have the best customer service & by far the best tracking application.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Fasema Deutschland We are happy you had such a great experience! Thank you for leaving this superb review! We are happy Dylan was such a great help to you! :-) -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 3, 2021

I used this app to have better tracking past ios.14, and it has helped a lot. The customer service is excellent, and always pleased to help. I would recommend it to anyone that wants an affordable solution to pixel tracking. 10/10, thank you!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Cascadebuy Thank you for this great review! We are grateful for awesome customers like you! We are happy our support team was able to assist you :-) We really appreciate the high recommendation :) -Tanu & The Trackify Support Team

5 / 5 Share

Nov. 3, 2021

the customer service is the best. zoom call fixed all issues. Tanmay helped wth the Utm tracking and pixel optimization

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at Cervical Traction device. We are happy you had such a great experience! We are happy Tanmay was such a great help to you! :-) -Tanu & The Trackify Support Team