All reviews

Rating Breakdown

  • 5
    93% (818 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (42 ratings)
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5 / 5 Share

Sept. 6, 2021

Tanmay was fantastic to deal with! He provided me with excellent support by doing a screen share and showing me how to set up my UTM parameters. Deserves a medal! Kudos to him and the team!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at HULA RINGS We appreciate this awesome review! We are glad we could help, we will relay your kudos to Tanmay ;-) -Tanu & The Trackify Support Team

5 / 5 Share

Sept. 6, 2021

Awesome customer support and very user-friendly. It's still early days but I hope that our data will be more visible soon.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at byselenathelabe We are happy we could assist you! Thank you for your kind words we really appreciate it! :-) -Tanu & The Trackify Support Team

5 / 5 Share

Sept. 3, 2021

A pleasure to do business with. Excellent product and excellent support. Dylan was very helpful. An excellent product for your shopify store. Thanks,

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at innovationxtechnology We are happy you had such a great experience! Thank you for leaving this awesome review. We will let Dylan know that his assistance is greatly appreciated :-) Tanu & The Trackify Support Team

5 / 5 Share

Sept. 2, 2021

very good! helped me alot! the guy dylan is very good! i really think this a good thing that works! he helped me with the hole setup!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at MultiFlashse We are happy you had such a great experience! We will let Dylan know that his assistance is greatly appreciated :-) Tanu & The Trackify Support Team

5 / 5 Share

Aug. 31, 2021

We had a slight issue with over tracking, but the support team was great in getting it resolved so it looks like we're all set. Would definitely recommend!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at Root Logic We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-) -Tanu & The Trackify Support Team

5 / 5 Share

Aug. 27, 2021

I am writing this review about the support but specifically Tanmay B. AMAZING. He went above and beyond to fix the issues i was having, explained in detail and took his time so I understood everything as well. Idk what you pay your developers and support here but he deserves a raise! Was going to delete the app and Tanmay saved the day.

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Hello, friends at KittySpout We are happy Tanmay was able to assist you! :-) Thank you for leaving us this fantastic review! We really appreciate it! -Tanu & The Trackify Support Team

5 / 5 Share

Aug. 26, 2021

I installed Trackify and Dylan was GREAT help! He took the time to walk me step by step and made sure everything was set up correctly. I still have to see if Trackify fixes my Tracking issues after the IOS 14 update, but in terms of Customer Service Trackify is AMAZING.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Felicity Bags We are super happy to hear how helpful Dylan has been. We are glad he could assist you. Thank you for leaving for this great review:) -Tanu & The Trackify Support Team

5 / 5 Share

Aug. 26, 2021

Great app as well as customer support! I hopped on a call with one of their team members and was shown everything I needed to know on installing the app and using all of its features.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at TeethSaviour™ We are happy we could assist you! Thank you for your kind words. We really appreciate it! :-) -Tanu & The Trackify Support Team

5 / 5 Share

Aug. 20, 2021

Très bon service client, ils sont là dès qu'on a un problème et n'hesite pas à nous appeler pour nous aider. Merci Tanmay !

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Kamulia Skin Thank you for leaving us an awesome review! We appreciate you leaving taking the time out to write this! We are happy Tanmay was able to assist you! :-) -Tanu& The Trackify Support Team

5 / 5 Share

Aug. 18, 2021

Great Service. Support is quick to answer and will solve any issue with the app. Will not fix IOS14 tracking issue though.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Andliga smycken Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! -Tanu& The Trackify Support Team

5 / 5 Share

Aug. 17, 2021

I like the app and the support, I got this tech guy name Tanmay he was able to connect with me over zoom and started to work on some issues I had with my pixel at my store, he was very helpful and we solved the problem, thanks again.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Shopdailys.com We are happy Tanmay was able to assist you! We appreciate you leaving us this awesome review! -Tanu & The Trackify Support Team

5 / 5 Share

Aug. 16, 2021

Trackify is a great app with great support! Using the app and the API is showing us pretty good results compared to the FB app in terms of tracking. The support is brilliant and pretty fast too.

Using app

Over 2 years

Total reviews

22

Average rating

5.0

Developer Reply

Hello to our friends from Your Film Poster Thank you for leaving this awesome review! We appreciate your support and we are glad we could assist! :-) -Tanu & The Trackify Support Team

5 / 5 Share

Aug. 9, 2021

Tammay was amazing at helping me setup the app, he went step by step & ensured everything was working properly. The app is much better than shopify's tracking and I now get much better data sent to facebook. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at HolidayToyz Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy Tanmay was able to assist you! :-) -Tanu& The Trackify Support Team

5 / 5 Share

Aug. 9, 2021

Fantastic customer service & excellent product! Offers marketers unique insight into their data, multiple-pixels for various ad strategies + a whole lot more :) A++

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at Fairlight Collective. We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-) -Tanu & The Trackify Support Team

5 / 5 Share

Aug. 23, 2021

This app is superb. Customer service is great. I give Tanmay a Five stars for helping us! Highly recommend this app. A++

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at SpaceAda Thank you for leaving this superb review! We are happy Tanmay was such a great help to you! :-) -Tanu & The Trackify Support Team

5 / 5 Share

Aug. 4, 2021

Excellent app and great customer service. They helped me set up everything correctly. Would recommend them!

Store

Sefana

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Sefana Thank you for leaving this awesome review! We appreciate your support and we are glad we could assist! :-) -Tanu & The Trackify Support Team

5 / 5 Share

Aug. 4, 2021

This app is only one solution today to connect Shopify with Facebook via cAPI correctly. Everything works good and if there are some minor issues, their support is always on top, and they help to fix them in a timely manner. Highly recommended!

Using app

About 2 years

Total reviews

15

Average rating

4.5

Developer Reply

Hello friends at DeeTrade We appreciate you for leaving this awesome review! Thank you for this great recommendation :-) -Tanu & The Trackify Support Team

5 / 5 Share

Aug. 4, 2021

I like this app she works so great and good support and she has solution about ios14 AND HAS a lot of think you can do it with your pixel

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at lucatriia Thank you so much for leaving us this great review! We appreciate it! :-) -Tanu & The Trackify Support Team

5 / 5 Share

Aug. 3, 2021

We use this app to track our FB conversions. I must say the service provided by the technical support is outstanding!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Mon Petit Mantra We are happy we could assist you! Thank you for your kind words we really appreciate it! :-) -Tanu & The Trackify Support Team

5 / 5 Share

Aug. 3, 2021

So this is a great App, I'm using it for a years, and a custommer support is amazing! There is also an availability to make a zoom call, so I highly recommend this App!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at iCushion We are happy you had such a great experience! Thank you for leaving this awesome review! We really appreciate the high recommendation :-) -Tanu & The Trackify Support Team