All reviews

Rating Breakdown

  • 5
    93% (818 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (42 ratings)
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5 / 5 Share

May 7, 2021

I had problems with tracking due to the residue of another app, I wrote to support and in a very short time I was answered by Tanmay, a very nice and very competent guy who solved the problem in screensharing, all at 4 am, very satisfied

Store

IBrows

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at IBrows Thank you for leaving us this awesome review! We will let Tanmay that his assistance is greatly appreciated :-) -Melissa & The Trackify Support Team

5 / 5 Share

Aug. 18, 2021

Easy to use, love the catalog feature. The Customer support is very responsive and always helpful in solving my issues.

Store

Chubibi

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Chubibi We are happy you find the app easy to use! Thank you for taking the time out to write this review! We sincerely appreciate it ;-) -Melissa & The Trackify Support Team

5 / 5 Share

May 6, 2021

This app has made tracking data from fb so easy, as well as creating segmented audiences and catalogs for fb. In the last 4-5 years working with Trackify I have only had two issues and both times customer service was very helpful in fixing the problem. Would definitely recommend them!

Using app

About 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at My Shinies We are happy to have such a loyal and wonderful customer! Thank you for leaving us this wonderful review! We appreciate it and we are elated we could assist you :-) -Melissa & The Trackify Support Team

5 / 5 Share

May 5, 2021

The application helps me track fb data better and it has a great customer support that is available 24/7.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Hobby1st Thank you for leaving this awesome review! We really appreciate it! :-) -Melissa & The Trackify Support Team

5 / 5 Share

May 5, 2021

Very helpful service. The customer service is amazing. They helped me with the tracking problem quickly via call

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at SkinWish Thank you for leaving this kind review! We were very happy to assist you! We wish you and your store an abundance of success :-) -Melissa & The Trackify Support Team

5 / 5 Share

May 4, 2021

It is an application that is really worth it, it is one of the best applications that is worth its price, it protects your data against risks and unforeseen events a very responsive and professional support

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Xnibbler We are happy we could assist :-) Thank you for leaving this wonderful review! We sincerely appreciate it! -Melissa & The Trackify Support Team

5 / 5 Share

April 29, 2021

The customer service is great. They answered all my questions and made sure everything was running smoothly. I highly recommend this app.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Nice Movie Posters We are happy we could assist :-) Thank you for leaving this wonderful review! We sincerely appreciate it! -Melissa & The Trackify Support Team

5 / 5 Share

April 29, 2021

Getting Facebook pixel and all the different conversion events working well is a daunting process, and means the difference between success and failure- money lost or money won. Trackify is not only an amazing tool, the support team is your Facebook Pixel Master Crew. They know ALL things pixel, and will help you no end to make sure everything is working as it needs to be for you to be successful.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hello friends at OM Planet Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help, don't hesitate to reach out to us if you have any more queries. -Melissa & The Trackify Support Team

5 / 5 Share

April 28, 2021

Such a superb app! I use Trackify on all my stores and it is truly the best app for tracking data and managing pixels. There is nothing else like it, all the more, Trackify was the first app to do anything like this and even integrated with Shopify before Shopify had the integration with Facebook. I wholeheartedly recommend the app! Additionally the customer service is frankly superb.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at cozycoolclothes Thank you for leaving us this great review! We are thankful for great customers like you! We wish you and your store all the best online :-) -Melissa & The Trackify Support Team

5 / 5 Share

April 28, 2021

I just started using it, had some issues configuring my pixel. Their associate Tanmay walked me through the test. Wouldn't have been able to get through it alone. Thanks again

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Bijoux Paris Jewelry Thank you for the kudos! We appreciate it! We are glad we could assist you :-) We wish you and your store all the best! -Melissa & The Trackify Support Team

5 / 5 Share

April 24, 2021

Realy friendly support, answered also in the middle of the night at 12.43 am. Apart from that it delivers accurate results.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Edelhand We are happy we could assist you! Thank you for leaving us this awesome and honest review! We wish you and your store great success ;-) -Melissa & The Trackify Support Team

5 / 5 Share

April 23, 2021

Tanmay B was extremely helpful with setting up the app. I had first given up on trying to figure everything out, but they reached out to me and gave me amazing assistance. Tanmay was very nice and very well at explaining the complicated tech things to me. I highly recommend this app and just know you will not be disappointed!

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Foreign G Beauty Thank you for leaving us this great recommendation! We appreciate your support, we will let Tanmay know that his assistance was greatly appreciated :-) -Melissa & The Trackify Support Team

5 / 5 Share

April 23, 2021

Fantastic app and even better customer service! Super helpful and concise on matters at hand! :) Highly recommend.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Barks & Boops Thank you for leaving us this great recommendation! We appreciate your support :-) -Melissa & The Trackify Support Team

5 / 5 Share

April 21, 2021

Really helpful and customer service will help you if you have any issues. absolutely worth it! Makes all FB issues so easy to handle

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at CloudyzZ Deutschland We are glad we were able to assist, thank you for leaving such a kind review! :-) -Melissa & The Trackify Support Team

5 / 5 Share

April 21, 2021

Used trackify since the early days, they always seem to be one step ahead with the pixel and the support is always on hand!

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at AJ VOYAGE We are super happy we were able to assist! Thank you for leaving this awesome review! :-) -Melissa & The Trackify Support Team

5 / 5 Share

April 16, 2021

Excellent support. I struggled with tracking, but they are very helpful and it works now. I used a few weeks to try to track things with different apps, but did not work well. After I got trackify to work, it tracks everything. ALSO server side!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at LilleNova Thank you for this high recommendation! We are happy we could assist you :-) We wish you and your store all the best on your e-commerce journey! -Melissa & The Trackify Support Team

5 / 5 Share

April 15, 2021

Great tool to track all the data, also the team members are super helpful, friendly and professional! Thanx for everything so far!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Kosmos Kids Thank you so much! We are extremely glad that the app has been helpful to your store :-) We wish you and your store great success! -Melissa & The Trackify Support Team

5 / 5 Share

April 7, 2021

Great application to track all the data. Keeps its promises, super professional and friendly team. All in all 10/10

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Beauty Needs Thank you for leaving us this 10/10 review! We appreciate it! We are super happy we could assist you :-) -Melissa & The Trackify Support Team

5 / 5 Share

April 5, 2021

Amazing support, a lot of patient, they assisted me in with all the steps and they're always available! highly recommended

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at HulaHoopPro We appreciate you for leaving this awesome review! Thank you for this great recommendation :-) -Melissa & The Trackify Support Team

5 / 5 Share

April 1, 2021

We just started to use TrackifyX and had some kinks along but with the support of customer service it was easy to pinpoint and correct the issues!

Store

QB54

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at QB54 We appreciate you leaving this wonderful review! We wish you and your store all the best in your e-commerce endeavors! :-) -Melissa & The Trackify Support Team