Trackify Facebook Pixel,TikTok
Trackify: Multiple Facebook Pixel, CAPI & Retargeting Ads
Rating
4.9
feedback
894
chart
#395
All reviews
Rating Breakdown
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Nov. 12, 2020
Great app that allows me to easily and quickly manage all of my pixels along with making their custom audiences and tracking. Fast customer service as well!
Hello to our friends from FamilyFirstShopping.com We really appreciate you leaving us this awesome review! We are glad we could be of help to you! We wish you all the best on your e-commerce journey! :-) -Melissa & The Trackify Support Team
July 7, 2021
Customer support always replies so fast, great job - so helpful! Great app, highly recommended - we've been using it since the very start f our business!
Hello to our friends from Fierce Pulse, Thanks for giving a shoutout for our app! Glad it's working well for you :) I will give the kudos to our support team. Hope Fierce Pulse is mega-successful in the coming months and years, Sean & The TrackifyX Team
Oct. 22, 2020
I've been using TrackifyX for the past 12 months or so and I am very happy with it. The customer service is world-class level! Their live chat feature is actually live-chat, and you can get in touch so easily and fast with their team and Thomas in case something went wrong or you need some extra help. I definitely recommend it!
Hello to our friends from Bold Uniq, Really appreciate the time you took to write this! Glad you love our app - we work hard to keep it cutting-edge and to provide super-awesome support also. Hope Bold Uniq is super successful online! Cheers, Sean & The TrackifyX Team
Oct. 20, 2020
I had an issue with a double firing of my Pixel, and their team was incredibly attentive in not only resolving my issue - but testing it with me and making sure it was taken care of. Great service - impeccable customer service!
Hello to our friends from Exhibit Los Angeles, We're happy you had a fantastic experience with us! Thanks for leaving us this awesome review! We're thankful for amazing customers like you. We will be sure to let our team know that their assistance was very much appreciated :-) Sean & The TrackifyX Team
Oct. 12, 2020
i had issues with my subcription plan. customer service team took the stand and resolved it . amazing services and response time too.
Oct. 10, 2020
We used this App now in over 10 stores and it worked almost always very well When there are problems or things to clarify the support team helped us out quickly!
Sept. 17, 2020
I'm updating my review after my previous review was addressed and Thomas combed through my account. Thank you for the help.
We appreciate your honest review. We are committed to responding to any customer service ticket within 24 hours, most of the time we respond MUCH faster than that, but depending on the time of day and the type of issue it can take a few hours as in this case. After checking our logs for your shop we have determined that the app was working perfectly fine. We will be happy to help you review and understand any reporting issues you may have encountered in your Facebook accounts. Please let us know when will be a good time for you to do that!
Sept. 11, 2020
Working well. It definitely very important as a part of the pixel integration. the support is also amazing.
Sept. 9, 2020
everyone with shopify should use this app. it is feature rich and super powerful. their install process is awesome with detailed helpfiles, a lot of youtube videos and support pages. I had a couple of issues when I installed it but these were dealt with quickly and professionally with an awesome person on support. Pleasure to deal with. 5 stars all the way from me.
Aug. 24, 2020
The app is very easy to use, but more importantly, customer support is just top! They are very responsive and will actually solve any issue you may have.
Aug. 20, 2020
First, it's the easiest and most secure way to use Facebook Pixel without making mistakes or causing trouble. Second, the Trackify support is for sure the best and fastest out there. Love it!
Feb. 15, 2021
The customer support has been outstanding. Every time I've had a question, I've received an email back within an hour in most cases. The lookalike audiences I've created have been very effective. Great app.
July 19, 2020
Absolutely the best app to get the best out of your pixel data. The customer service is top-notch. Having Trackify is like amplifier for your pixel. I've tried a lot of stuff and I trust no-one better regarding the usage of my pixel and how to get better results then Thomas in Trackify. if using Star Wars reff I'd say he's Jedi (Pixel) master! In my opinion this is mandatory app for your ecommerce store!
July 18, 2020
This app is really nice. easy to use and the customer service is perfect! I would def recommend this app!
July 14, 2020
This app has helped us scale 6x in the last year. It does so many things I'm not going to bother listing them. But the Best part is Thomas and his developers. Working in Shopify, when pretty much everything you want to do requires a 3rd party app and integrations that seem to constantly conflict, it's often hard to find an app developer who actually cares about his customers and takes pride in doing a good job. Many devs for apps ignore the problem, say that the problem you see in front of you isn't them or, sometimes, that it doesn't even exist. It almost feels like pulling teeth to get them to even look to see if there is a problem and then more teeth to get them to fix it - even when you're not upset and just want it fixed. Not with Thomas. You say something is wrong, show him with pics, and he's on it. He's fast, has great customer service and is very smart. Whenever there is a problem that could be caused by one of several integrations (as things are always updating and creating conflicting code) I always check with him. But, while most of the time it has nothing to do with Trackify in the end, due to his helpfulness and other devs unhelpfulness, over half the time it's usually him who figures out what's wrong so I can go to the other dev and tell them what to fix - which then fixes the situation. The tracking provided is the top and the additional audience-building tools and analytics offer greater ability to scale. Thank you so much!!!!!!
July 10, 2020
An absolutely great app! It has many useful features that really help optimize your store. What I really appreciate is that there are tutorials on literally every page that explain exactly what to do, this makes it so easy to set everything up. Furthermore, even if you are confused or need help the customer service is very quick and helpful and that is why I wholeheartedly recommend them.
June 29, 2020
Great app. It is easy to use with great tutorial videos and the customer service is second to none. This is my second store using Trackify and it makes pixel tracking, custom audiences and LAA audiences much easier! Highly recommend
June 29, 2020
Excellent customer service! They were able to solve my Trackify-OCU integration issue all through the chat box. Highly recommend.
June 22, 2020
This app fires the pixel fastest, and most accurately. And is backed up by great support if there are any edge case situations! Thanks!
June 20, 2020
The service and the dedication of all in improving and attacking any issues We have had has been amazing. The software works as described and it does what it is intended to do. No integration issues if you follow very well explained instructions. We couldn't be happier.