All reviews

Rating Breakdown

  • 5
    93% (830 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (43 ratings)
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5 / 5 Share

May 20, 2021

They contacted me over the voice call and answer all my questions. Good Customer Service ! Highly recommend!

Using app

Over 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

March 8, 2019

Is an excellent! Just talked with the customer support and they are ON! They help you and really try to fix the problems you have! So grateful for the support! Thanks you saved the DAY and a lot of cash :)

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2019

I used the App and their support helped me with some issues I allready had with my shopify store, which the shopify support couldn't fix. Also they respond very quick!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2019

Great tool, very very powerful when wanting to create niche stores. Great support. The usage of tags and having backup pixels puts your mind at ease with all your data

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2019

The app is good at what it needs to do, the service and support is the best I ever seen by Shopify developers. I had my Facebook Business account really messed up prior to using the app, and their agents didn't solve my problem. Trackify's team went over and beyond to make it work for me- dedicated videos for my account, remote controlled sessions into the night, and all with a great professional attitude. STOP hesitating- install it now!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2018

The App is great but what's better than the app is the customer service. These guys are unbelievable and so clear and patience in their help. I'd give them 6 stars if it were possible. Thank you trackify clan.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2018

Mister Bartke helped me really out. i had a few questions and some of them was not trackify only questions but his help was perfect. he helped me solving some problems. and he gave me a few ideas about how to optimize my pixel. appreciate it. it was fantastic. thank you

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2018

Thomas is very helpful and answered all questions thoroughly and patiently. Very wonderful. Great job!

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 17, 2018

Awesome help, Thomas gave me his full attention and he answers all my questions, great support, great app.

Store

omar.ma

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2018

Great app and its support is awesome. If you run more than one niche you should get install this in your store. Good documentation too!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2018

The best app I ever use. Because of it I could assign different Pixels to my products and combine similar products to one pixel. It helps my ads optimize for high conversion.

Using app

9 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 23, 2018

Finally an app that does it all, accurately installs my pixel and takes care of my product feed for me! After getting a few tips from Thomas in the support chat now i know why they call him pixel whisperer

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2018

MUST HAVE APP! this app will secure your pixel 100% and also let you have the backup data for you pixel and their customer service is extremely knowledgeable and helpful. Thomas himself helps us out with our ads management and the best part for this app is their FB Community that lets everyone share their success stories which helped us out in scaling out ads and earning $$$$$.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2018

Top-notch developers with excellent customer support. I read the bad reviews about this app and i thought this app would not be worth it, But when i installed the app, their customer support was really quick in helping setting up the app, i would recommend to not read any review and test the app yourself and you will come to know the benefits of the app. MONEY WELL SPENT!!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2018

This has got to be THE BEST pixel tool that I've found. There are so many options that it's almost overwhelming when you start to really dig into it and all of its functions. If you dont understand how pixels work and aren't creating your own custom audiences and look alike audiences it's probably not for you. HOWEVER - if you like data, and you like digging deep into specifics, segmenting your audience, and retargeting.... Holy crap! INSTALL THIS APP and get the premium version. It's 100% worth it. After 2 days of using it it got me 3 sales worth $125 each, with an ad cost per purchase of r about $5.95.... awesome!

Using app

28 days

Total reviews

7

Average rating

4.6

5 / 5 Share

Oct. 12, 2018

Signed Up With A Mentorship Program And My Coach Recommended Trackify As Part Of Our System. Super-Impressed By It's Capabilities and ESPECIALLY THE CUSTOMER SUPPORT...Being New At Anything is hard enough and great and prompt support is so crucial to me as a newcomer to tracking data for FB Pixel and Ads, Can't wait to Master THis. Thanks Thomas. Cheers!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

If you have a Shopify store and run Facebook ads to it, you need this app. Not only does your pixel fire faster than native Shopify pixel integration, it manages your catalog - a must for dynamic ads. The app pays for itself many times over every month. Customer support is amazing...I wrote in at 9PM (Pacific time...that's midnight eastern) on a Wednesday night and was answered immediately.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2018

Great customer service. Fast & efficient. i am facing some complex problems so it was not always easy to communicate but they did their best to explain things clearly. Thank you :)

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2018

Amazing customer support, and service. Can't recommend Trackify enough! This will take your FB ads to the next level.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2018

This app is extremely help to segment the audiences who are interested in different categories in my store. The support team is absolutely amazing and extremely responsive. I use the live chat service quite frequently and the support team has always exceeded my expectations, going above and beyond my original query. Highly recommend. Worth the investment!

Using app

About 1 year

Total reviews

1

Average rating

5.0