All reviews

Rating Breakdown

  • 5
    93% (818 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    5% (42 ratings)
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5 / 5 Share

Sept. 14, 2018

Amazing customer support, and service. Can't recommend Trackify enough! This will take your FB ads to the next level.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2018

This app is extremely help to segment the audiences who are interested in different categories in my store. The support team is absolutely amazing and extremely responsive. I use the live chat service quite frequently and the support team has always exceeded my expectations, going above and beyond my original query. Highly recommend. Worth the investment!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2018

Amazing support, they've helped me solve several issues with my product catalog and are fast to respond. Would recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2018

I was having trouble getting this started because my facebook settings were a little off. But Thomas did a screen share session with me and walked me through every bit of setting it up and showing me how it works. That was BEYOND helpful! Seriously, thank you Thomas!! I am going to make some tags and will most likely have this app for a very long time. Thanks again! A+ Customer Service !

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2018

Very quick way to build powerful audiences. Can be a little tricky at first, but the support team is FANTASTIC and responds to questions very fast. Definitely a huge time saver and ROI booster for any Shopify store.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2018

Very easy and simple to use. Trackify Pixel App support team is so great that every time I got a question or issue there, I went to ask for help. They just responded to me very quickly and patiently. Even sometimes my question is so basic, they still helped me out. This app is a game-changer. It helps collect and manage the data which are collected from Facebook. Highly recommend this app. Install and use it, you will never regret.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2018

You crazy buggers who give bad reviews.. You are missing out on bringing your shopify store to the next level. Go to the Platinum level. TEST NEW NICHES ON YOUR STORE USING A SEPARATE AD ACCOUNT AND PIXEL. Don't mess with your current optimization of your selling products and still be able to test. Such a game-changer. I love this App, USE IT and really watch the videos and start to understand the full potential of this app, so amazing. Thanks Thomas, you're an absolute legend

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2018

Finally unlocked the power of this app and have long ways to go. Super smooth integration, i was a little skeptical at first but 4-5 days in i'm a believer of how organized and targeted this app can make your ads. To unlock this apps true value make the investment and upgrade your account to utilize the tracking tags, possibly the greatest feature of this app i've discovered so far. The creator of this apps understands his clients, Every step of the set up has instructional videos built into each page. well worth the money if you are going to take this app serious and actually put it to work for you. Good luck & Godspeed fellow shop owners!

Using app

About 3 years

Total reviews

16

Average rating

4.4

5 / 5 Share

Aug. 8, 2018

Very impressed. I signed up for the service because our Facebook pixel was experiencing some issues. I needed further assistance quickly and got on their chat line. Within minutes I was speaking with someone who was very helpful in solving our problem. The representative dove right into our problem and started working on it immediately. I would definitely recommend this app and the service.

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 6, 2018

Technical support is disgusting. Installed all the tags did everything as needed, but did not work catalog feed for retargeting. They wanted from me 100$. But I paid for a month 50$. The issue was not enough traffic.

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

July 26, 2018

awesome app and even better customer support. They responded so quickly and assisted me when I had just one simple problem!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2018

Nice app. Time saver. Very good customer service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2018

Thomas is very helpful. highly recommended. thank you

Using app

14 days

Total reviews

5

Average rating

5.0

1 / 5 Share

June 7, 2018

Extremely buggy app. Works one minute then not the next. It's a great idea if it worked. Lost a few days revenue at least from audience issues. Audiences were all created but didn't populate or update properly. Too much of a risk to use this app. Please try fix bugs and I will use it again once assurance behind its reliability.

Using app

14 days

Total reviews

4

Average rating

2.5

5 / 5 Share

June 7, 2018

Awesome app! And the Support is amazing!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2018

My 2 cents is that Trackify is simply the very best app for Pixel FaceBook management , the possibilities are endless, and top notch customer support! Congrats and Thx again for your help!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2018

Best way to really season your pixel hands down! This was always my main problem and Trackify solved that. Thanks Thomas :) - Hassan Bazzi

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2018

Trackify has been amazing, especially since we have SO MANY products to keep track of (over 3000). Thomas has been phenomenal as well in taking the time to answer questions and help us figure some things out. Can't recommend enough!

Using app

11 days

Total reviews

9

Average rating

5.0

5 / 5 Share

April 21, 2018

Trackify came highly recommended and the app was easy to install and use. We had an issue with our Facebook account on a Saturday morning and Trackify Customer Support got us back up and running within an hour. I would highly recommend this app.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2018

Best app ever......................

Store

Beeknee

Using app

3 months

Total reviews

3

Average rating

5.0